Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Unless you live at BestBuy, it's a waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Personaly I am finding NO value in this product and to me it appears to be just another way for the company to charge their customers for nothing. REALLY, now I have to pay a membership fee to be allowed the privilege to purchase products at BestBuy. This service use to be included with my bestbuy credit card but looks like they needed a way to gouge customers more.
No, I would not recommend this to a friendScam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told they needed my email address for the warranty on the item I bought only to find out a year later I’m being billed for something I never signed up for. Good thing I caught it or I would have been charged indefinitely
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Andy! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced garbage. They never delivered on time. They “claimed” it was 2 day delivery. Most of my deliveries took 3 days and one took 7 days. Hot garbage
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for providing us that information, Nathan. We understand the importance of receiving expedite shipping on product you've purchased. We have provided a link to our Shipping Costs and Timing.
https://www.bestbuy.com/site/help-topics/shipping-costs-and-timing/pcmcat203400050006.c?id=pcmcat203400050006
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't find the benefits of having it, when I enter my account I don't see anything different that is beneficial for having the membership
No, I would not recommend this to a friendGood way to retain customers..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I shouldn’t need to get a membership to purchase merchandise at what every other retail store(digital or otherwise) considers msrp, period.
No, I would not recommend this to a friendNever used membership waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never use the membership or got any value from it. So to me it was a waste of money
No, I would not recommend this to a friendNot value driven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rrue value of the membership only a00lys if you purchase the itmes they have listed. I wish we could get at least discount 9n what ever we purchase.
No, I would not recommend this to a friendMembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went in to buy some AirPods and I couldn’t get it at member value because it was discounted already. I don’t see the point in getting a membership.
No, I would not recommend this to a friendMs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was a promo with a $50 Best Buy gift card. I received the gift card by email which had a May 6th expiration date on it. I tried to use it on May 6th and got the message "this promotion is discontinued" or something like that.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jean! Thank you for providing your feedback about your My Best Buy Plus™. Being unable to use the gift card you received would be very frustrating, so I can understand your disappointment. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
We are going to cancel it! Still same price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we bought our new refrigerator, the sales person didn’t mentioned that there is no light inside the frezer! He also didn’t mentioned that I can get a stainless steel refrigerator, that leaves no finger prints also, that it was not magnetic, I can’t put all my beautiful magnets from all over the world!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Edda! We appreciate you posting about your experience, although this is far from what we expect for our customers. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance with your installation, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Minster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get my enrollent discount until after 31 days after getting membership and do not want to lose my 15% off if bill is paided off in full??
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for leaving us a review. We can certainly understand needing support on a recent experience. We appreciate your feedback, and would like to look into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would never ever buy something at your under trained , rude , and uninformed managers and rude salespersons at your el paso texas store, the sunland park st store , badly and disrespectfull employees.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you taking the time to review your My Best Buy Plus membership. It deeply concerns us to learn that your recent interaction may not have been in line with the quality of service we strive to deliver. To provide you with further support, please contact us at (888) BEST-BUY or (888) 237-8289. You can also connect with us on via Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport. Thank you!
Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This the only place I pay my tablets and my Apple Watch and my laptops I got 3 different laptops just this year and my computer and everything else that I need it
No, I would not recommend this to a friendBest Buys stole my Gift Card money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recieved $500 gift card from Best Buy when I got to the regestry balance of that card was $0. I never used it before. Best Buys never gave me money back! Customer service said we have nothing to do with that. Funny right?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Pioter. I can absolutely understand the desire for support in a situation like the one you're experiencing with your gift card. For assistance with this type of concern, you can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Amazon prime is much better deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got convinced to sign up for this, deals are still worse than amazon even with the yearly subscription. Bought an iPad and spoke with customer service and in person with manager 5 separate times and still was incorrectly charged, even got a receipt showing the refund to my card which was then never placed in my account. They like to pass the problem on either delivery or to others up the chain whom eventually will tell you that you have to deal with the lowest level staff member you started with.
No, I would not recommend this to a friendCHAT People can't get stuff right.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.CAN'T Get my membership account right. 4 CHATs and nobody or AI robot is addressing the issue. I was PROMISED it would be right in 24 hours but NOOOOO!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We fully understand how you are feeling after not getting the help you needed with updating your membership account settings. Please feel free to contact us on social media by sending a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy) and we will be happy to better assist you with these concerns.
Best buy scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I agreed to your credit card in order to get the discount. I then discontinued the card, but Best Buy does not contact the credit bureaus to notify of the discontinuation. NEVER AGAIN USING NEST BUY!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, DianaH! Thank you for leaving a review on your My Best Buy Plus™ membership. It seems that your review is related to the My Best Buy Credit Card, and our team would be happy to point you in the right direction for support. To get started, please send us a private message on social media on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. We thank you for being a My Best Buy Plus™ member, and encourage you to check out the many perks of your membership here: https://www.bestbuy.com/memberships. Thanks!
DONT GET SCAM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pretty bqd, GEEK SQUAD will charge you top membership price then not fix my PC. Then not refund me because its not policy to refund membership. So they ended up charging, $200 to not fix my pc but held on to it for 4 days!! WTF so frustrating
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that you have been unhappy with the Geek Squad repair service on your PC through your My Best Buy Plus™ membership. We would be happy to learn more about these concerns and work to better assist you. Please feel free to reach out to us by sending us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). Make sure you refer to your "My Best Buy review" in your message.
Useless - tried to return and store could not
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless. Tried to return this at store and cashier said he did not know how to return it (was purchased 48 hours prior and said I needed to return through App.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Trying to cancel your My Best Buy Plus membership can be difficult. You can always reach out to us for support on any of our social media profiles for help Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
No value yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not received any value yet from this membership, but I only bought it 2 months ago. Customer next to me recommended it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that you have not received any value from your My Best Buy Plus membership. Your plan provides you with several benefits for shopping with us such as special sales events, reduced member's only pricing on thousands of items, and an extended 60-day return period on most purchases. We would love to connect with you and answer any questions you may have about this program. Please feel free to send us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy), and we will partner you with a specialist.