Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Total ripoff!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total ripoff. Traded several message with customer support to remove an issue with my membership as I was not earning points. Unproductive, so I cancelled my Beat Buy membership. You’ve lost me as a customer!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, JoeyB! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. Please note that earning points are an exclusive feature of our My Best Buy Credit Card. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Hate it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hate, hate, hate! No paper bill just a email. Opened Best Buy credit card and my information was hacked. Had to buy life lock. Cancelled Best Buy card as soon as it was paid off. Will pay cash there from now on.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, HeatherH! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to your My Best Buy Credit Card, which is different that the membership. To get started, please reach out to us via social media. Our team would be happy to assist you and get you the support you need on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Hate it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a reward of $50 and I could neve even use it because it disspaeared from y account, I talked hours to agents they said it was a system issue and to date my reward is log gone. That s fraud and scam.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! I can absolutely understand the desire for your reward certificate. It's very important to us that you receive the assistance that you need. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt really see any benifits from it, so that being said makes it a waste of money
No, I would not recommend this to a friendHate best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a stove it came before Thanksgiving. It did not work. I purchased another one that they said would be delivered before Thanksgiving. I was hosting 20 people and the freaking thing never came, and then they charged me for the dispute and they still denied it. I will never ever buy anything from Best Buy again.
No, I would not recommend this to a friendNot really deals with the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it, the company just needs to just give better deals. Im sure yall are aware of Slickdeals.net cuz it use to be blocked while using bestbuys wifi in the store. Theres hardly ever deals posted there of bestbuy which says ur not really competing with other companies and that your prices are to high
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Todd510! We appreciate you posting about your experience, although this is far from what we expect for our customers. We encourage you to call (888) BEST-BUY or (888) 237-8289 to formally document your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had little to no need for this thus far, was told it would grant me priority/first access to limited drop/available product or high demand products and so far nothing. SO far waste of my money and will not renew if I do not receive any benefits in the near future
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, CamW! Thanks for leaving a review for us regarding your My Best Buy Plus™ membership. I can understand expecting to get access to exclusive drops for high demand products. Typically, you will be notified of these drops if you select the product you are interesting in via the Best Buy app under Top Deals. For more details on the other benefits of your membership, please visit https://www.bestbuy.com/memberships. Additionally, if you require assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Waste and loss of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a Tv in August got plus membership went back at labor got price difference. Great. Then went in October to buy something they wanted to charge me for membership again some associate cancelled my membership never refunded me and now I am out those benefits and money. Never going back to Best Buy waste of money and time!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Amy,
Thank you for taking the time to share your experience with us. I understand how frustrating it must be to feel that you’ve lost the benefits of your My Best Buy membership and to encounter issues with your account. Your feedback is valuable, and we want to make this right for you.
To help resolve this matter, please connect with us by sending a private message on one of our social media platforms: Facebook at http://facebook.com/BestBuy, Twitter/X at http://twitter.com/BestBuySupport, or Instagram at http://instagram.com/Bestbuy. In your message, kindly include your full name, phone number, and email, and mention that you’re reaching out regarding your My Best Buy review.
We’re here to assist you and look forward to helping you find a resolution.
Best regards,
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person who helped us purchase the television was helpful and directed us to a product that we now enjoy. However, she spoke so quickly and it was overwhelming. I did not want to join Best Buy, I did not want the points, I just wanted to purchase the tv on my own credit card.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, CarolynV! There are times when a My Best Buy Plus or Total membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Our team would be happy to investigate the specifics of your purchase. You may contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention that you are responding to your My Best Buy Review. Our support teams look forward to hearing from you.
don't trust the sales team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think I was roped into taking the plus membership as I was told the item I purchased was going to be in their 4th of July sale and I would be able to get a price adjustment. Low and behold it was not.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, Sandy! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Although there is no way to guarantee an item's future sales price, we do offer price matching during your return period if the price drops. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
terrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman pushed me in to purchasing a plan that I did not want. I'm going to cancel my service plan and never buy anything from Best Buy ever again. The salesman should be terminated. Cancel my membership immediately.
No, I would not recommend this to a friendassociate lied to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was debating on purchasing this membership purely for the 60 day return window to return a scooter i purchased on june 24th in the south loop but 4 days had passed and i was weary but an associate from the best buy in downers grove, il assured me that they would be able to return my scooter even though i purchased it 4 days prior to buying the best buy membership. welp no he lied i tried returning the scooter on august 15 at the best buy in homewood and they said they couldnt return it
No, I would not recommend this to a friendBB Membership Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told I needed it when purchasing new phone for data transfer. Transfer of data failed and had to take to carrier which charged me another charge. Worthless to me so canceled. At least I recovered part of carrier fee
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, StoOS! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
DH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I specifically told them I did NOT want any best buy membership, but they(without authorization) billed my credit card anyway. A complete nightmare getting that reversed. I opted out of emails,but keep getting them too...
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Dianne! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives value for items I neither need or want. I saved $15 by purchasing the membership. I probably will not use it again.
No, I would not recommend this to a friendWhat a joke!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joined Best Buy Plus when I Purchased a new washer and dryer as I was told that if the price went down I would be able to get a refund on what I paid. Well, when I tried to get the new lower price they cancelled my order instead. Long story short, I never got the washer and dryer. I had to go to my credit card to get a refund.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi JetH,
This is certainly not the experience we want for our customers. A simple price match should never result in your order being canceled, and I understand how frustrating this must have been for you. I’d be happy to look into this situation and help resolve it for you.
Please reach out to us through a private message on one of the following social media platforms, and include your full name, phone number, and email. Be sure to mention that this is regarding your My Best Buy review so we can quickly assist you.
Facebook: facebook.com/BestBuy
Twitter/X: Twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
We look forward to hearing from you and helping to address this issue.
Best regards,
Scam Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a scam the cashier said I would get $50 back if I signed up because of my purchase Lies!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
What's the use of this?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have yet to figure out how this plan is a positive thing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello,
We appreciate you taking the time to leave a review. My Best Buy Total members receive 60 day return periods for most items, discounted services, exclusive membership pricing and more. You can find all the specifics of your membership at https://www.bestbuy.com/memberships.
If you have any other questions or need assistance, please reach out to us on social media and reference your My Best Buy Review. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
money that needs not spent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you buy stuff at best buy regularly then this membership is worthless.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best buy Plus members have many benefits available that you can view online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 Please reach out if you have any questions or concerns we may be able to assist you with on any of our social media profiles. Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport)
No value from my chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly don’t see the value in the paid membership. I plan to opt out upon renewal time. Too many emails and little incentive from my perspective.
No, I would not recommend this to a friend