Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Not sure where the savings is.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy made it sound like I was going to save $50 off my purchase but instead I'm paying $50 more so I don't see the benefit.
No, I would not recommend this to a friendDeceitful Promises
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Promised 4 $25 credits for buying a $1500 TV. Told out would be in an email within 2 weeks. 4 weeks later - no $100 credit. Keep your promises!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. We can certainly understand the frustration in not receiving any credits due to you and would be glad to take a look. If you have a moment, please reach out to us via Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Special access? Yeah right!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this because the Best Buy website i formed me that it the they only way I would be able to pre-order the new Nintendo Switch 2. However, I never got any notification nor special access for the pre-order. Dumb me falling for it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Julius! While priority access to the Nintendo Switch 2 was not offered, your My Best Buy Plus™ membership has lot to offer. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Best Buy Plus memership better at launch then now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Advertised the buy 2 get one free on video games but stopped doing it. Made it it seem like that would be available all the time
No, I would not recommend this to a friendBait and switch customer support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When offered the membership in store, it was with: call us anytime with questions. But you CAN NO LONGER call a store directly, even if a local number is available. You get routed to a service center in another country.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Aimee! Thanks for taking time to leave your review. Trying to get the information you need from Best Buy should be easy. We would be happy to answer any questions you might have. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Go figure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was forced to buy a Best Buy membership in order to get the advertised sale price for a laptop. Was advertised at $529, but when I went to pay for it, it was $579 unless I bought the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, RobertH! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
I do not see the benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not see any benefit. I get more no value emails
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership, BenP. There are some great benefits to the membership, and we want you to be aware of them so that you can take advantage. These include free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. You can find more information on your membership here: https://www.bestbuy.com/memberships. If you have any questions for us, please reach out to us via social media. Our team would love to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The workers were all very rude, unprofessional and did not care about any customer, just standing around each other and talking ignoring the people who came in to spend their money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not getting the attention you need in store can be difficult. Please reach out to any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) for further support.
Not impresed with incentives to purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I saw no real advantages. Not enough special member pricing to make it have value
No, I would not recommend this to a friendDisappointed in rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have spent a lot of money with Best Buy and I have received very little rewards
No, I would not recommend this to a friendStealing membership dues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called and canceled my membership because I don’t make purchases every year, and so Best Buy would not take dues automatically. I come to find that Best Buy took the dues again. Now I am upset with Best Buy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, BlaineS! We're sad to hear that you were not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! We would like to follow up with you being charged after cancelling. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Meaningless Cash Grab
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is fine on the occasion your item has a deeper discount but is useless when you need customer service to resolve an issue. For example rather than replace the appliances your outsource delivery team compromised your CS team cancelled the order (without arranging for a pickup) and oh by the way 8 days later has yet to credit my account. With that said I'd say this membership is simply a meaningless cash grab!
No, I would not recommend this to a friendNot again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't want it to begin with. Pushy sales person. Renewed with very little communication. Should be free to the cutomer. Constantly asking how satisfied I am with it. Unsubscribed once. I'll do it again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, RickB! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. If you need support with managing the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Still waiting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had any benefit from this as of yet. Still waiting to see what great deals and offers come my way - there hasn't been any.
I would recommend this to a friendDon't Need It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not aware that I received much other than one time discount from this. There are no Best Buys within 200 miles of me.
No, I would not recommend this to a friendIts nice for those who it fits for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you are buying items multiple times a year, this membership isn't for you. once or twice during holidays isn' going to cut it
No, I would not recommend this to a friendI don’t know why I got it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t seen any benefits yet. I think it was a waste of hard-earned money. I will be coming in again soon and see if I can do better.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not seeing the benefits of your purchased membership can be difficult. You can certainly check out all the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you need support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
In my case the service didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a defective problem and tried to use the plus warranty. when i call to use they said that I couldn't now I have spent almost $800 and have a product that doesn't work well and paid the service out of pocket.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not a happy camper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the membership for the benefit of next day shipping. The very first item ordered was delayed 3 weeks. I canceled the order and have been waiting for a refund for over 3 weeks and recently disputed it with my credit card. I’m sure this membership may work for some but I did not have the best experience
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Carol! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Not Really Worth the Subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this membership for almost 4 months, but I see no reason to renew every year. The member-specific discounts aren't really put on any useful items I would want.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .When I have a membership I definitely like make sure I am getting the most out of it. A great explanation of the benefits offered by your My Best Buy Plus membership can be found at the following link https://www.bestbuy.com/memberships. Please feel free to reach out to us on one of the platforms below if require additional support. Please mention that you are reaching out in regards to your My Best Buy review. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)