Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Meaningless Cash Grab
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is fine on the occasion your item has a deeper discount but is useless when you need customer service to resolve an issue. For example rather than replace the appliances your outsource delivery team compromised your CS team cancelled the order (without arranging for a pickup) and oh by the way 8 days later has yet to credit my account. With that said I'd say this membership is simply a meaningless cash grab!
No, I would not recommend this to a friendNot again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't want it to begin with. Pushy sales person. Renewed with very little communication. Should be free to the cutomer. Constantly asking how satisfied I am with it. Unsubscribed once. I'll do it again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, RickB! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. If you need support with managing the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Still waiting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had any benefit from this as of yet. Still waiting to see what great deals and offers come my way - there hasn't been any.
I would recommend this to a friendDon't Need It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not aware that I received much other than one time discount from this. There are no Best Buys within 200 miles of me.
No, I would not recommend this to a friendIts nice for those who it fits for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you are buying items multiple times a year, this membership isn't for you. once or twice during holidays isn' going to cut it
No, I would not recommend this to a friendI don’t know why I got it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t seen any benefits yet. I think it was a waste of hard-earned money. I will be coming in again soon and see if I can do better.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not seeing the benefits of your purchased membership can be difficult. You can certainly check out all the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you need support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
In my case the service didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a defective problem and tried to use the plus warranty. when i call to use they said that I couldn't now I have spent almost $800 and have a product that doesn't work well and paid the service out of pocket.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not a happy camper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the membership for the benefit of next day shipping. The very first item ordered was delayed 3 weeks. I canceled the order and have been waiting for a refund for over 3 weeks and recently disputed it with my credit card. I’m sure this membership may work for some but I did not have the best experience
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Carol! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Not Really Worth the Subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this membership for almost 4 months, but I see no reason to renew every year. The member-specific discounts aren't really put on any useful items I would want.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .When I have a membership I definitely like make sure I am getting the most out of it. A great explanation of the benefits offered by your My Best Buy Plus membership can be found at the following link https://www.bestbuy.com/memberships. Please feel free to reach out to us on one of the platforms below if require additional support. Please mention that you are reaching out in regards to your My Best Buy review. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Unpleasant Surprise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Was unaware this was an automated charge & was not expecting it. As I am in a fixed income I need to plan for it & not have it be an unpleasant surprise. A reminder notice 30-days in advance would have been helpful
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Karen! Receiving an unexpected charge is never great, so I can understand your concern. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Do not use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible and they transfer protection plans to other companies
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, LindaH! We appreciate you sharing your experience with your My Best Buy Plus™ member. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!
For more information and support you are welcome to reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to locate your purchase. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Used it for initial discount and then never again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it once. Thought there were aeards, if there were i didnot hear about them.
No, I would not recommend this to a friendCareful of Offers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sweet talked into getting a $50 off the microwave I was buying. But little did I realize I was opening a credit card account. Not anymore. The microwave is great but the card is going to be cancelled.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. Please note that the membership is separate from the My Best Buy Credit Card. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Never use monthly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is just a way for store to make money by charging you monthly for services you may never use Don't get sucked into signing up So sad to see stores struggling to find ways to stay open by taking advantage of their customers
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that you are unhappy with the value of your My Best Buy Plus™ membership. The My Best Buy Plus™ membership provides you with an extended 60-day return window, access to members only pricing on thousands of items, and provides you with special sales events. We would be happy to review your concerns as we work to assist you. Please contact our team by privately messaging us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).Be sure to refer to your "My Best Buy Total review" in your message.
Crappy return policy!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was issued a $65 promotional credit when I bought an HDTV in December. I used it in January toward a desktop. But I had to return the desktop because it was defective. At the store when I did the return, I was told my promotional credit would go back to my account. But it never did. When I called Customer service I was told that I had lost it because I had used it. Even though the item was returned! NOT GOOD POLICY!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for sharing your experience. Please know that promotional certificates are intended to be one-time use coupons. No points are awarded for these certificates, so when the points are credited for most certificates, there is nothing to be returned for promotional ones after an order it was used on is returned. You can read more about promotional certificates here: https://www.bestbuy.com/site/best-buy-membership-faqs/my-best-buy-faqs/pcmcat312400050004.c?id=pcmcat312400050004. For further support, we encourage you to contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to assist!
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this membership last year and it has done nothing to me I been several times to Best Buy and I have never seen anything good.
No, I would not recommend this to a friendMembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see the benefit of been a member or having a membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello DanielS, Thank you for sharing your feedback. We can understand how it can feel unclear at first, but your My Best Buy Membership does come with awesome verity of benefits designed to save you time and money and access to exclusive benefits. You can explore a full breakdown of each membership here: https://www.bestbuy.com/memberships.
Membership benefits are meant to enhance your experience whether you're upgrading your tech, protecting your devices, or getting help when you need it.
If you’d like help reviewing your specific membership or understanding how to make the most of it, our social support team would be happy to take a closer look. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help
Hello, are you there yet?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything takes too long to show up in a persons account.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Ralph! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. Purchases made with your account associated with them can sometimes take up to 24 hours to reflect on BestBuy.com or our mobile app. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience further or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more about your experience and provide any assistance you need now.
Review this membership before buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to see the value in this membership. People ask every time during checkout and they finally wore me down. This membership isnt worth the money for me. Not happy that we decided to get it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, Goober. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Best Buy plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guidelines were not explained to me as to what my membership would cover and for so long. Example I bought a TV and no discount was given. I bought some things and tried to return it and they said it was too late.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Barbara! I can definitely understand wanting to know the benefits that come along with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.