Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Waist of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t do it membership. I think I just waist my money, nothing work what they say it’s should work for saving money
No, I would not recommend this to a friendDont need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never use it, had to buy it while purchusing a TV. I will cancel when it expires. It may be good for other people
No, I would not recommend this to a friendNot worth the headache
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The associate promised that I would not have my account charged until the product was delivered…that was a lie…and my membership was supposed to be canceled and refunded
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Glenda! Thank you for your review of your My Best Buy Plus membership. We understand that there might be reasons why the membership isn't working for you right now, and we've made sure the cancellation process is as smooth as possible. For the best assistance with this, please reach out to our dedicated customer service team at (888) BEST-BUY or (888) 237-8289. You can also connect with us via Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport. Thanks!
Membership won't give you the benefits you are tol
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I'd earn back membership cost, my purchases would definitely be lower than I paid I would get a credit and I'd get advance notice of sales - neither has happened.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .I also like to know that I am getting the most out of my memberships. More information about your My Best Buy Plus membership can be found at the following link https://bestbuy.com/memberships. Please feel free to reach out to us on one of the following platforms if you require additional assistance. When reaching out please mention that it is regarding your My Best Buy review. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a scam. Why force customers to subscribe just because I requested you to transfer the data from a new cell phone that I bought at your store. This is unfair practice. The Best Buy in Las Vegas never do this to their customer. No playing unfair games.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, John! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
CEO SHOULD REVISE MEMBERSHIPS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You pay $50 for a membership that doesn’t come with any benefits such as no gas perks, no bundle deal with tv subscriptions like other places have. This membership doesn’t benefit customers only the business itself.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
$ down the drain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never wanted it - bought what I thought was my only reasonable option during crisis (computer died in midst of a research project), included the "plus". Found a computer that better met my needs and returned this within hours, never even out of the box - refunded the computer, but not the cost of "plus" $ down the drain
No, I would not recommend this to a friendNA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not many offers and not much discounts. I feel this membership is not worth to take
No, I would not recommend this to a friendUnable to sync membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They can't seem to figure out how to sync my app to my account so I have no ability to even use this, I have spoken with customer service twice and still no solution.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that you have had technical issues with pairing your account on the Best Buy app with your membership plan. We would love to connect with you and work to assist you with these concerns. Please feel free to contact our team on social media via a private message, so we can help. Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 60 day return policy is great, but don’t see enough deals or priority when trying to buy new releases like in my case GPU’s.
No, I would not recommend this to a friendRipoff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you sold me a knock off laptop that didn't work properly and then were going to charge me to reload the software it came with. Microcenter does that for free.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with your purchase. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Yearly subscription sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cancelled this membership last year and again this year! I am unsure why I can’t get off this yearly automatic membership! I have tried numerous of times…ugh
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Bad App
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.App wouldn't allow me to log in. Not sending verification code in email. Can't use the app
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, MckenzieS! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to an app issue, and we would be happy to look into this closer to better advise. I can certainly understand expecting our app to be functioning smoothly. We sincerely apologize for the troubles you've had with the app. For support, please contact us at bestbuymobileapps@bestbuy.com.
Stop this pay to play mentality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the program, kinda of confusing for me. I have the Best Buy credit card so I wasn’t sure if my purchases still acquired points. So I signed up. I guess the trick is to make sure you purchase enough to where the savings pays for the membership. I miss Best Buy of the 1990’s, you won the war with circuit city, great. But now your stores are filled with a generation of kids that only knows plug and play. They think a posi-track rear end works because it just does.
No, I would not recommend this to a friendInconvenient, bait and switch.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You took away the one reason I bought the membership, the discount on switch games. You don't have the option to cancel the membership so it doesn't auto-renew. Instead, if you cancel it so it doesnt auto-renew you lose all access to any perks. So if you don't want to renew, like me, you have to keep a mental note of when your membership started and be sure to cancel right before it's charged for another year.
No, I would not recommend this to a friendDon’t waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless trash. You could get the same discounts by buying at or price matching Amazon. The fact that you have to have the Best Buy card to get the stupid points and get the reward certificates now is garbage.
No, I would not recommend this to a friendPointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. They send you those rewards money to use but only give you about a couple weeks. Like I just sit around waiting to go to Best Buy. All of mine have expired and I’m out of what I should be able to use.
No, I would not recommend this to a friendClassic bait and switch membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a TV in September, was promised a $50 bonus certificate. It never showed up and then suddenly in December it is there with an expiration date of 12/12/23. Not so fast. Tried to use it on 12/12 but it had already expired at midnight central time. This membership is one where the benefits sound good but they have limits and terms designed to minimize the chances of ever taking advantage of them. Definitely will not be renewing.
No, I would not recommend this to a friendSold on false pretenses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Talked into purchasing it under the premise that I would receive price match gaurentee after purchase and that the product I purchased WILL go on sale within 60 days. That hasnt happened.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, Jayjay! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. I can understand expecting accurate information when trying to take advantage of our Price Match Guarantee. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support, or if we can assist with anything further, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Done with Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told when I bought a gaming computer and Oculus that I could get the price difference if they went on sale during Black Friday. I went to the store to get the price difference and they said I couldn't get it because it was 67 days from the purchase and it only covers up to 60 days. I was never told this when I bought the items in Sept. Not happy.
No, I would not recommend this to a friend