Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42065 reviews
(42,065 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Associates lie!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it’s a lie was told if I bought it I could get price match if it went on sale pc went on sale at best buy and app doesn’t let you even tho it has been less then 39 days
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Price Match requests can be done by visiting the store or contacting us on any of our Social Media Profiles with the price is active and confirmed to be a reputable dealer. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 1 out of 5 stars
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this membership to receive membership pricing. But in reality, there is NO savings. Best Buy will often offer the same pricing to non-members the week after a Member Event ends. In fact, I purchased items for less than the Member Event pricing. So yeah, a waste of money. I do not recommend the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Rusty! One of the benefits of being a My Best Buy Plus™ member is seeing the savings add up. We're saddened to hear you have not been enjoying the benefits that come with being a member. With a Plus membership, you gain access to member only deals that can be found https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686. You can also take advantage of the extended 60-day return period, along with free 2-day shipping. If you'd like to discuss the specifics of your My Best Buy Plus™ membership, please connect with our Team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) for assistance. When connecting with us via social media, be sure to mention that its in response to your "My Best Buy Review".
Rated 1 out of 5 stars
Great for future buys only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't experienced the savings at all like sales person stated. It was hipped up big time. I'm truly disappointed. Savings on new items to buy but no sales on the other several items I already bought.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Barbie! I can fully understand wanting to maximize savings with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
What a bunch of liars.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent over $1000 on an Apple laptop. Was told we would get a $50 reward. Well that $50 reward is knly redeemabble for a Samsung TV
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Promotional certificates can be confusing. You can certainly reach out to us for support with promotions on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 2 out of 5 stars
Not worth the extra $50 bucks for extra service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moved from the states and it seems useless here in Canada, it’s okay if you are in US but if you get good deal to buy this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the extra money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that if a product I purchased went down in price, I could come into the store and they would refund me the difference. What they didn't say, was that you had to come into the store on that same day! I wen't the following day due to being out of town, had a screenshot of the lower price and was told too bad. Will not recommend the extra money this costs.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Deborah. I can understand wanting to get the best deal possible and we will be more than happy to look into this for you. Please feel free to send a private message to one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and one of our agents will be glad to look into this and assist as needed.
Rated 1 out of 5 stars
Tricked into this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was asked if I wanted this by the kid at the register, I said no. He explained that it was free for the first year so I said ok. I noticed later that I was charged $50. I didn’t want the damed thing then and don’t want it now. I want my $50 back!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Glenn! Having a My Best Buy Plus™ membership allows customers to take advantage of an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and more. We are saddened to hear of what you've experienced when signing up and would be happy to assist with your concerns. Please connect with our team via Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). When reaching out, be sure to mention that it is in response to your "My Best Buy Review". We look forward to hearing from you.
Rated 1 out of 5 stars
Regretful purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a money grab for the company. I was pressured to get it but have not seen any benefits yet. I it was supposed to notify me of lower prices but has not provided any benefit as of today. Save your money...
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your review of your My Best Buy Plus membership. We are truly sorry to hear that your experience didn't meet your expectations. We'd be delighted to help you navigate the benefit options to ensure you find what truly suits your needs. For any questions or concerns, please don't hesitate to connect with us at (888) BEST-BUY or (888) 237-8289, or by visiting https://www.bestbuy.com/memberships. Thanks!
Rated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not really give enough benefit when you consider the cost and the relative low amount of items you can use the benefit
No, I would not recommend this to a friendRated 2 out of 5 stars
Credit Payment Information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We feel as though we were given untrue information on the use and payment of this card. We will not be renewing the credit card .
No, I would not recommend this to a friendRated 1 out of 5 stars
It’s not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not into the promotion. Not interested in them at all
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Extra charges, I never asked for! Get them off!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It charged me for a computer help as much as the computer cost was craziness is that I never approved that. Needs to be taken off immediately.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .An unexpected charge can definitely be a cause for concern. Please reach out to us any of our Social Media Profiles for assistance. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 1 out of 5 stars
Watch out for renewal offers - I was double billed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team member who sold me the computer asked me if I wanted to renew my current best buy membership - which I agreed to. Instead i have been double billed and now apparently have two memberships. I have been a long time Best Buy member and use Best Buy frequently, but i am unhappy about the double charge,
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy this ONLY if you are going to use it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold this membership by the Best Buy associate who told me that the item that I purchased was likely to go on sale and that it would allow me to get a refund down to the sale price. Of course that did not happen. I have not used any of the other benefits as I am not in the habit of making repeated purchases of electronics. So, it was an add-on product that I did not need.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, David! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 2 out of 5 stars
just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it doesnt really offer anything that is that help[ful. i only boughty for the discount on my purchase. i got fifty dollars off my computer if i bought a memeship
No, I would not recommend this to a friendRated 1 out of 5 stars
Would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I would get $50 back, but never did. They make it purposefully difficult to find and activate in my opinion. Im going to tell everyone to never get it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with a promotion you were expecting can be difficult. Please reach out for support on any of our Social Media Profiles for us to help in any way we can. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 1 out of 5 stars
JohnC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know way I purchased this. Mall Of Georgia Best Buy sold this to me to get some kind of discount. Didn’t get any. Going to cancel this so I don’t have to pay $49.00 yearly. Best Buy Disappoints again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a warranty!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that this was a warranty and that my $300+ headset would be covered, come to find out this is not a warranty and had to do my own research to find out. The cashier offered me this and sold it to me as such. Very disappointed in being lied to, service at best buy has gone down hill and the quality of customer service is at a all time low and sometimes non existent.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand the confusion between the My Best Buy Plus and Total memberships as the Total would provide qualified purchases a Protection Plan for up to two years while the membership is active with a deductible if needed to be used for a repair/replacement. You can certainly see more information on the benefits offered by the different membership tiers at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out to us on X @BestBuy or Facebook Best Buy chat for more assistance.
Rated 2 out of 5 stars
Limited items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't get much use of it. Items offering discounts for members are limited
No, I would not recommend this to a friendRated 2 out of 5 stars
Best Buy Plus Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was poor and refrigrator was damage and missing inside door holder.
No, I would not recommend this to a friend
