Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Need to reduce the cost of certificate issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the amount of points it costs to trade for certificates is way too high. you get way too little for what you spend as a reward.
No, I would not recommend this to a friendThe support is horrible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had several chats with your company regarding a $50 bonus I was suppose to get that never happened. I wasted over 2 hours and the last one stated someone will get back to me... I am very unhappy with the support and the membership and will be cancelling it before it renews unless that is resolved. I don't have time to contact support again only to be told they will get back to me.. Twice they never did!!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Richard! We appreciate your review, although it's concerning to hear you had a poor experience recently with support and this bonus. We encourage you to contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Best Buy plus review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership didn't protect or save me any money and they charged me $50 and took away the membership early,
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear about this experience and that your membership was cancelled or ended early. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Don't use much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been receiving weekly emails for sale products, etc. that I thought would be included with the membership.
No, I would not recommend this to a friendWorthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the membership for over a year and I did not find any value or savings with the membership.
No, I would not recommend this to a friendUseless membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see the value in the membership as a customer. More money in Best Buy pockets though! So I guess that’s the win.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not knowing the benefits of your My Best Buy Plus membership can be difficult. You can view the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you need support you can reach out to us on any of our social media profiles below Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not that great of a thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joined this to save money but found product for same price as plus customer on a different website and wouldn't have been out membership fee
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Not for everyone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's cheap, some of the benefits are nice but unless you buy from Best Buy essentially exclusively, you're not gonna get a really good deal out of it.
No, I would not recommend this to a friendBest Buy is the worst place to shop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never shopping at Best Buy again. There is zero customer service. You can’t speak to anyone in this whole company that can help you.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, we would be happy to see how we can be of assistance. Please reach out for support to any of our Social Media Profile for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think it’s worth the money. There aren’t enough discounted items.
No, I would not recommend this to a friendFifth call today to customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have texted once, visited the store once and made two calls trying to get a promotional reward to post. Each time I am told it will appear in 3-5 days, but it never does. Calling for 5th attempt today
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave your review. We would be happy to help you with your rewards issue. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Never shows up on my bestbuy app, limited utility
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not seem to ever connect my Plus account, so i never quite see any discount benefits. Tried several times with tech support, but they could see my Plus account just fine on their back end, but from my app the check out tries to get me to subscribe it over and over again. We'll definitely cancel when it expires.
No, I would not recommend this to a friendPoor Organization and Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was never able to utilize the services. I had three appointments. The first appoint for an install of a subwoofer was completed but took quite a bit past the allotted time. The second appointment the technician indicated there was not enough time to complete the installation, he would reschedule, He never did. The third appointment did not occur, no one at the store answered the telephone. I was routed around to numerous call centers, to make matters worse.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello, Larry! We hate to hear you did not have the best experience recently with your subwoofer installation. As a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our social media support team would love the opportunity to learn more and assist!
Questionable need/value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For me, the value isn't there. I don't have that much need for tech products.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Disappointed that I spent on this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth spending money on, nothing different between non member, member deals.
No, I would not recommend this to a friendOk to have if you do not have to pay.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not get any special offers for being member. Feels like if I keep eyes on products I can get deal by itself no need to have membership
No, I would not recommend this to a friendUsed to be worth it, but not any more.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They keep ending the benefits that got me to sign up in the first place (most recently, 10% off Lego products), so no there is no reason to stay subscribed.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking the time to share your review with us. We are always looking to change the available promotions to meet the needs of our customers by providing new offers. To stay current, please check out www.bestbuy.com/memberships. To share more feedback, please feel free to reach out to us on social media, by sending a private message to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Misled.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were talked into buying a membership with the promise that the item we were buying at the time would be on discount for Black Friday and that we'd be able to take advantage of it. We went back on Black Friday and were told it was not on discount. Overall we're not happy with the arrangement.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! We never want our customers to have this kind of experience, and I understand your concern regarding being told that an item would be discounted, when it didn't turn out to be. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Excellent place to buy from.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would be my first purchase of a big items. The customer service was excellent, knowledge excellent, delivery date was perfect.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Denny. Thank you for providing your feedback. Make sure to take time to visit https://www.bestbuy.com/memberships to review what all our memberships have to offer. Our memberships offer many more benefits and perks that you can take advantage of!
dell laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the computer failed at 6 months and 3 weeks and the membership only covered up to 6 months not good . The repair was not covered by Best Buy sorry not a good plan for the money. would not recommend this plan !
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, StevenT! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. Please note that the membership renews annually. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!