Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for a computer never used Not sure about what it is or why it’s there
No, I would not recommend this to a friendNever again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was misled as to being able to use the rewards certificates received towards the purchase I made when purchasing the membership. Now I have until 7/5/25 to purchase something I don't need... Never again!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, ChristineL! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent transaction, and we would be happy to look into this closer to better advise on the reward certificate terms. To get started, please reach out to us via social media. We would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really not much to this membership. The sales are no different than any other sales. You still pay for shipping on items. I purchased a dryer and had to pay $30 for shipping. You can purchase many items online and still get free shipping without this membership. The only good thing about the membership is you get 60 days instead of 15 days to return something. Same your $50.
No, I would not recommend this to a friendPushed too far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only got this because the Sales Associate would not take no for an answer. I know management pushes them strongly to do so, but I did not feel respected as a customer by the take-no-refusal approach.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there Samuel! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer many great perks, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Juice is not worth the squeeze.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t offer enough for the membership price, I didn’t get much out of it.
No, I would not recommend this to a friendWill not buy another membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've not really been able to take as much advantage of it (actually, I don't think I've been able to use it) since I bought it. The salesperson said my computer frequently went on sale, but it did not within the time frame she thought. She told me she thought it would in the next week or so...it did not.
No, I would not recommend this to a friendon the fence if i will renew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.havnt noticed where this has its advantage other than free shipping.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Gbtv! Thanks for becoming a My Best Buy Plus™ member. There are so many perks that come with a membership. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is regarding your My Best Buy review for additional support.
What’s the point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No support whatsoever. Been lied to and hung up on by foreign customer service. I will never refer this to anyone. Very poor customer care. Only greed and no care. Geek squad support is a joke. Only help you llin store with purchase then pawn you off to foreign wolves. This is the poorest customer service I have ever seen from a supposedly reputable company.
No, I would not recommend this to a friendNot so valuable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so valuable unless you buy lots of tech items.
No, I would not recommend this to a friendJOKE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up canceling this membership because the so called perks that come with it don't really exist. Store management will tell you to call the 800 number to get a matching price and the 800 number will tell you that they can't honor it and refer you back to the store. Then the store tells you that they can't honor it. It's a stupid game and a waste of time!
No, I would not recommend this to a friendNash. I'll spend my money elsewhere.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this membership is not a real value. Especially when you all sell me something that I already had and then when I try to return it unopened unused the answer is no. Naah. if I need to buy something from you, I’ll buy it but you get nothing extra. Amazon is much more convenient and has much better value.
No, I would not recommend this to a friendI search items thru Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership discount is not every product, discount is only selected items, I think as a member should get discount all products Thanks
No, I would not recommend this to a friendForced Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coerced into this waste of money to get a refund on a crap product because I didn't return it withon 14 days - life dictated that I got back to the store 14 days and 10 hours from purchase.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
I finally wrote a review, so give me my gift card!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this because the guy told me if the expensive computer I purchased went on sale in the next three months, I would get the difference back. It didn't; however the exact model in a different color did, but not the one I got. Now, I get a bunch of annoying alerts when things I'll never buy go on sale.
No, I would not recommend this to a friendCheaper prices on purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy told me they would watch for price drops on my purchases, but they haven’t followed through. I’ve been checking for cheaper prices on my own.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for your review of your My Best Buy Plus membership. While we're happy to honor price matches on qualifying items, we don't have a dedicated team that proactively searches for lower prices on your behalf. We'd be delighted to chat with you about how it can specifically benefit you. All the details are online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285, or you can simply call us at (888) BEST-BUY or (888) 237-8289 anytime! Thank you!
Not really worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really sure if it’s worth the price deals aren’t really that great
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi KeithM,
Thank you for sharing your thoughts with us. I can understand how frustrating it must feel if the deals haven’t met your expectations. We strive to provide value to all our customers, and your feedback is important to us as we work to improve.
If you’d like, please connect with us through a private message on one of our social media platforms listed below. I’d love the opportunity to see if there’s anything we can do to assist you. In your message, kindly include your full name, phone number, and email, and mention that this is in regards to your My Best Buy review. Our support team is here to help.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
We hope to hear from you soon!
Thanks,
Not worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not an outstanding membership. I thought I would have more perks and benefits.
No, I would not recommend this to a friendChun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery delayed and no one can take care. No one can assist to soft the delay. I placed order on Jul 4 for 14 appliances, but up to now still not a single item be delivered to me. No one can help to speed up the delivery. But just take my money and tell me to wait at home. What type of management of BestBuy?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Chunping,
Thank you for bringing this issue to our attention. I can only imagine how frustrating it must be to have ordered 14 appliances and not receive a single item yet. It’s completely understandable to feel upset when there seems to be a lack of communication and support regarding your delivery.
I would love the opportunity to help you with this matter. Please connect with us through a private message on one of our social media platforms: Facebook at http://facebook.com/BestBuy, Twitter/X at http://twitter.com/BestBuySupport, or Instagram at http://instagram.com/Bestbuy. In your message, kindly include your full name, phone number, and email, and mention that you're reaching out regarding your My Best Buy review.
Thank you again for your feedback, and I look forward to assisting you!
Best regards,
Price match notifications
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Sony camera I should be notified that the price went down to match the price But that never happened I have to check the ads of best buy to notice that the price went down.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, MoatazE! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. Please note that while you have an extended period to request a price match with the membership, it is your responsibility to notify us of a price change in order to get a price match. If you require support, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships.
Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You should not have to buy a membership to receive a discount, our local Best Buy employees are not even helpful and the store is 1/2 empty
No, I would not recommend this to a friend