Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Huge rip-off.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to get most of these benefits as part of being a valued customer when spending over $2K a year and attaining Elite plus status. Best Buy decided to take away these benefits half way through the year and instead charge me money for them. Used to spend a lot more money at Best buy when I felt like a valued customer, now I just use Amazon instead. Hardly surprising the company is struggling now.
No, I would not recommend this to a friendMr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my previous membership lapsed without my knowledge so i lost coverage on all previous items purchased. I reluctantly re-joined. not sure why.
No, I would not recommend this to a friendNot great benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t see any real difference from using this membership, seems like a waste of money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, EthanF! Thank you for being a My Best Buy Plus™ member. We can understand wanting to be clear regarding your benefits. With My Best Buy Plus™, you gain access to member only deals that can be found https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686. You can also take advantage of the extended 60-day return period, along with free 2-day shipping. You can visit https://www.bestbuy.com/memberships for information. If you'd like to discuss the specifics of your My Best Buy Plus™ membership, please connect with our Team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) for assistance. When reaching out, be sure to mention that it is in response to your My Best Buy Review.
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because the salesperson that I purchased my new modem from told me I would receive a $50 gift card that would pay for the membership. I have not received anything and wish I never spent the extra money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, TeriS! Thank you for leaving a review on your My Best Buy Plus™ membership. It seems that your review is related to a recent purchase, and our team would be happy to assist you with getting your Gift Card. To get started, please send us a private message on social media on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. We thank you for being a My Best Buy Plus™ member, and encourage you to check out the many perks of your membership here: https://www.bestbuy.com/memberships. Thanks!
Rip Off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was talked into purchasing this when I bought a new laptop. It was in October. I was told it would go on sale before Christmas and with the membership I would get the credit for the difference of what I paid and the sale price. When it went on sale I went into the store. They said that my membership didn't have that benefit. $50 wasted. I will never shop at Best Buy again.
No, I would not recommend this to a friendFailing customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy promised me a $160 gift to compensate for delivering a a brand new fridge that was broken and never delivered it. I was supposed to have it back in March but despite numerous calls BrestBuy is still failing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for your review of your My Best Buy Plus membership. We are certainly concerned you have not received the compensation you were expecting, and we'd be happy to look into this further. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! Thank you!
Not worth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are lot of ramifications and reasons when we buy a product in bestbuy to cover up the bestbuy membership benefits.
No, I would not recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership had nothing to offer. Best Buy is not what it used to be. If I wanted to buy a lawnmower I would have gone to Lowe’s. Best Buy used to be a computer store not an appliance store.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Turtle beach
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Turtle beach 700 And it’s stop working after 5days of use
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having your headphones stop functioning soon after use is frustrating. Please reach out to any of our Social Media Profiles for support? Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
No worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt really give you anything and your rewards expire so fast you generally can't use them
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Not sure what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure what this is. Is this something to use when you make a purchase? I made a purchase yesterday. Should I have used it then?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The My Best Buy Plus membership is tied to your account and just using your phone number at a register in store or making a purchase while logged in to your Best Buy acocunt online or on the Best Buy app is enough to use any available benefits. If you need support please reach out to us on any of our social media profiles below or check out the benefits available online https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Misinformed about membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the store to check out a GoPro Hero 11 but not sure if the Hero 12 will come out soon the salesman told me I can get the membership and have 60 days to return the GoPro 11 and/or buy the Hero 12. I asked again if he is sure I’ll have 60 days and he reassured me, so I did. After my 3 weeks trip overseas, I found out my “Return Period” has expired and can no lonegr return/exchange the GoPro 11. What a waste of time and money.
No, I would not recommend this to a friendpoor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been trying to contact someone, anyone to cancel coverage since my electronics are fairly old, but have not been able to speak to a person or cancel coverage on line. Can someone help me??????
No, I would not recommend this to a friendDisappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found little value in it other than the initial savings. Discounts were not applied to future purchases
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thank you for sharing your concern on discounts not being applied with your purchased membership. I can understand that at times we may not see the value in services like My Best Buy Plus. You can certainly look into possible options that may be advantageous for you online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out if you have questions or concerns we may be able to assist you with on X @BestBuy or Facebook Best Buy chat.
Okay but not really worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some decent benefits but the reason I signed up was for the B2G1 switch turned and they already stopped doing it. Kind of a bait and switch.
No, I would not recommend this to a friendMisleading and not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership was misleading. I was told I had 60 days for returns, but later they refused to accept it. Waste of money and time.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, ArturG! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. You do indeed have an extended 60-day return policy on most items with your membership. So that we can look into this closer, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, and exclusive access to sales, events and products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Tricked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was tricked into get this membership. Was told it was free, but they just knocked the price of the membership off of the IPad we were buying, but told us that was the price before we purchased. Have tried to use the membership on other items and it is never available on what we want to purchase.
No, I would not recommend this to a frienddouble edge sword
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i ended up getting it for free due to me needing to return/exchange a camera because i was out the country and i was required to sign up because i was out of the holiday return policy date. I have it now but i really didnt want it but here we are. to be continued…
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey! Thanks for taking the time to share this review here, although it is concerning you were told to purchase this membership in order to return an item. We would like to get some more details from you, and ensure this is formally documented. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
Don’t see any of the benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a complete waste of money. Tried to get a switch with this membership as I’m sure others were suckered in as well. No emails about special events. Don’t waste your money on this membership or this company.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, jaxdashbolt! Thanks for leaving a review for us regarding your My Best Buy Plus™ membership. I can understand expecting to get access to high demand products with your membership. Typically, you will be notified of availability if you select the product you are interesting on the Best Buy app or website and request notifications. For more details on the other benefits of your membership, please visit https://www.bestbuy.com/memberships. Additionally, if you require assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible service. Bad costumer service, bad communication. Does not help the customer. My accounts were not linked, I was charged many times, my credit card is not linked. I called 10+ times and it’s for the same things every time. I will never recommend or use again
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!