Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Worst experience ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never wanted this membership. I got tricked into buying it and when I went back to get a refund I was denied. The manager did nothing to help me cancel and get a refund. I hate shopping at BestBuy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, JorgeR! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with cancelling the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Small minds in charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My yearly membership was non -renewable due to the fact that when I visited your Gainesville Fla. location and tried to renew it with CASH, you refused me, and told me only by card will you renew it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Herbert! Thanks for taking the time to leave your review. although we are sad to hear that you were unable to renew your My Best Buy Plus™ membership. Our system requires a valid credit card to be on file for autorenewal. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Why?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless to any ordinary buyer. You may save money equal to what it cost to buy this membership if, you buy something more expensive
No, I would not recommend this to a friendTrend security
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used this for several years and liked it. This past year, it has not done the job. Does not stop ads, too many spam emails get through, and other things I can't recall at this moment.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, Dwatson! Thank you for leaving a review on your My Best Buy Plus™ membership. It seems that your review is related to a recent Trend Micro purchase, and our team would be happy to assist you. To get started, please send us a private message on social media on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. We thank you for being a My Best Buy Plus™ member, and encourage you to check out the many perks of your membership here: https://www.bestbuy.com/memberships. Thanks!
Haven't found much value yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to find any value in this membership. Most likely will cancel.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Terrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only used it one time with installation by geek squad who did a poor job. He did not even completely assemble the tv antenna which caused reception problems. It took my husband and i a couple of months to realize the problem and fix it ourselves!! We will not be renewing!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, SherryW! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Best Buy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not saved any money with the membership as promised, nor have i ever received any notifications on sales available for members only. Waste of money. All other services that come along with it, way below par since employees are not knowledgeable and don't care. Best Buy used to be the place for me to go to, they have fallen way below standard.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks for providing your review. The My Best Buy Plus membership includes member-exclusive sales and events, free 2-day shipping, and an extended 60-day return and exchange window. To find out about all of the benefits, feel free to visit www.bestbuy.com/plus or reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Don't consider the Plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not so useful. I would not recommend this. Their member prices are still worse than competitor prices eventhough they do a price match whats the point in paying additional fee to get a same price match?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, SaimanoharasarmaM! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the many benefits of your membership. There are some great perks to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details: https://www.bestbuy.com/memberships. If you need support, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Bad Program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has little to no value. Almost no popular items are ever discounted over a sale that non-Plus members would have and if there is its like $2.00 more. The Best Buy Elite program was just as good and was free. The only value to the Plus program is 45-day returns and some geek squad support if you are a person that needs that. This whole program is a cash grab by Best Buy
No, I would not recommend this to a friendNot sure what it gets you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know what I get for this program. I think I was mislead that I needed to pay for this when I got a new cellphone
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The My Best Buy Plus membership includes benefits like member-exclusive sales and events, free 2-day shipping, and a 60-day return period, among other things. You can find out about the benefits by visiting www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
DIsappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got no benefit from this membership. I will not renew.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, cab957! My Best Buy Plus™ memberships include an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! So, we are saddened to see that you are not happy with your membership. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. If you'd like our team to look at the specifics of your membership and the products associated with it, connect with us via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, please use the phrase, "My Best Buy Review". Our support teams would be happy to assist.
Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t se the benefits of having the membership. I don’t recommend membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
BIG RIPOFF
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This "membership was added to my purchase without my knowing until after the card was cleared and was handed my receipt. The "captain" who was selling said well you can cancel anytime. Which I did a few days later, But calling and canceling does NOT allow for a refund. Grab your ankles and back on in.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, DonaldW! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, we know it can be concerning to see additional charges you didn't expect. Please know My Best Buy Plus™ members receive a 60-day return period on most products and member only discounts. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for more information. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. We would be happy to take a look at the specifics of your membership.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person who helped me sign up for this membership attached my account to someone else’s email and now I can even sign up online. I have called and no one can help me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Daya! Thank you for your feedback on your My Best Buy Plus membership. It's concerning to hear your membership was associated with someone else's information. We offer various membership options to our customers in-store, and each requires a signature to acknowledge the membership terms and conditions as well as the personal information presented. For support with your membership options, please feel free to reach out to us on Facebook: facebook.com/BestBuy Instagram: instagram.com/bestbuy Twitter: twitter.com/BestBuySupport. We look forward to hearing from you!
Not compelling value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t seen a single compelling sale. Often times Best Buy isn’t willing to price match local competitors even with a membership. Ridiculous.
No, I would not recommend this to a friendHad to sign up in order to return an item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to sign up for this in order to return an item. Was unable to use it on any other purchases.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having to have a membership to take advantage of the extended Return and Exchange promise window can be difficult. Please reach out to us on any of our social media profiles below to share more on your experience with your return for support.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless. Sales rep conned my wife into it during a purchase
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Wanting to get good value out of your membership is understandable. More information about your My Best Buy Plus membership can be found at the link below. https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180
If you need further assistance please reach out to us on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Don’t see the need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not renew the membership. Didn’t use any services of the membership. I liked the old plan more. Why would I pay Best Buy to buy something from Best Buy when it’s cheaper elsewhere.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, RichardH! Thank you for taking the time to leave a review of your My Best Buy Plus™ membership. We are sad to hear that you had to cancel your membership. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Membership not worth the cost.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Memership perks not what expected per description provided by sales.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Getting the most out of your membership is important. Many of the perks of your My Best Buy Plus membership can be found at the following link: https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180
If you need further assistance please reach out to us on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is if y buy a lot I didn’t used the whole year I will not used again
No, I would not recommend this to a friend