Customer Ratings & Reviews

Was awesome for what I used it for; extended return policy and discounted prices. Saved more than the cost of the membership with one purchase. I recently moved up my membership bc I misread that the "plus" does not cover products like a warranty would. Getting two new apple products, I wanted the coverage, so I moved up. Be smart with your purchase and make sure you're getting what you want. 5 stars bc it did do exactly what it advertised it would.

I really love to shop at Best Buy I recommend it every one

I like he idea of belonging to an service group. I ended up choosing Best buy because of a good price point. I signed up for their membership because it offered even more discounts on top of their already friendly price. Since then I have purchased my laundry units as well and it was awesome. Even though their site said the my choice was on backorder, hrs associate found a way around it. I had my appliances installed in less then a week. Since I am a member I didn't have to pay for installation fees either. Very happy with the value their membership provides. I will be a customer as long as their service quality holds up.

On 11/7/24, at the Best Buy in Tinley Pk I had an awesome experience with both Steve the sales rep and Tie & Renee of the Geek Squad. They were so helpful they went above and beyond to help install and get my new Apple iPad ready for use. I am a 68 year old woman, Not very tech savvy at all, but do enough to accomplish all my needs. They were so helpful, Patient, In downloading all of my purchases to my new iPad. This type of Customer Service is to be commended. Five Thumbs up for Tie & Renee of the Geek Squad & Steve the Sale Rep. Thank you, A Very Satisfied Customer.

It has paid for itself already by getting Orbi for $140 less after a sale at BB after I purchased

Probably wouldn't buy it again unless I plan on making a big purchase, but it can definitely be worth it.

I can't say that I have really taking full advantage of my membership. I do love Best Buy for my electronics and if you are a person that purchases a lot of electronics Best Buy is definitely the place to go.

I’m doing good with it and happy you give chance to my family doing good and secure bussiness with you

I haven’t had this membership very long. Glad I have it when and if I need it.

I am not one to be shy about purchasing subscriptions. But I've always wondered like why? what makes owning a BestBuy membership so worth. Well as I've learned very quickly that you get a totally different app optimization. It changes to what you look at or purchase often. It's really neat, and with that you get custom deals on items you've recently looked at. This past Black Friday & Cyber Monday 2024, we had over 1000 additional pages of discounts on items. I think its very much worth to own this membership, especially if you are a frequent buyer.

This membership is a real value. Member prices plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans or our purchases!

Great value! I already made back my membership money from price matching and through rewards!

This membership is great for everyday use or when you’re ready to get your next big purchase.

Excellent. I don't really like to return things but the extended 60 day return window is reassuring. It came in handy when i bought a laptop that worked well but didn't fit what i was going to use it for. When I buy my next laptop i am going to upgrade the membership aince it extends the warranty.

I don't buy a lot of stuff but it comes in handy when I do

We love our membership. It’s my first time using it so we will know. Is it very good for our home and our families?

I only got the membership because there was a promo where I get a certificate back for the amount that the membership cost. There is not enough value to make it worth it for me. If you find yourself shopping Best Buy a lot and you buy small Best Buy branded items, then you might be able to make it worthwhile.

I just acquired the My Best Buy Plus membership, and although I haven't used it yet, I'm very excited about the benefits it offers. I think it's an excellent option for those of us who frequently buy technology. It offers fast and free shipping, exclusive member prices, and early access to certain promotions. I trust Best Buy's quality of service, so I expect a great experience. Recommended for only 49.99 a year, it's great!

Great has a lot of discounts and the price match feature is what I like the most.

Was forced to buy a membership or receive store credit, because I was 3 day behind the return date from the purchase of a Starlink system. To come to find out out the cancellations was a snap. And then 2 days later, an alert pops up Starlink half price. Luck or Lucky smh I love you Best Buy but sheesh.