Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
NOT WORTH THE COST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid $49 for this membership & saved a grand total of $6. No good offer that wold save me money were ever presented. I cancelled this membership with 3 months remaining, as it is kinda worthless.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you leaving your feedback, although we are sad to hear that you were unable to find a good offer. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
No regrets but no use for it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use it. Perhaps my fault or did not have enough perceved value.
No, I would not recommend this to a friendDiscount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Discount and or price matching should of been able to go back to previous price, considering i went back to the store right after my installl to purchase more and were not in stock. Had to reorder to due to computwr system thought order was fruad and had to reorder after to multiple customer service representatives. Was not very satisfied with this process or outcome.
No, I would not recommend this to a friendBad membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad,I don’t know why have that membership Doesn’t cover anything I don’t recommend, no benefis nothing
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Plus members have many benefits you can review online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you need support you can also reach out to us on any of our social media profiles below Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It isn't worth the money. It is mentioned that additional discount is applied, however I rarely see it. If i buy something from the store directly and an additional 5% yet i haven't used that benefit at all. I purchase a few items and no discount was applied. If any item is already discounted the 5% percent isn't applied at all. Unless you shop there everyday, it isn't worth the money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The My Best Buy Plus membership does not include a 5% discount on all purchases. The My Best Buy Plus membership offers member exclusive deals and sales. You can find more information about the benefits at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, every single aspect I was promised with the membership has been false. Customer service isn't helpful, and I see no value in this item other than price match
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with about what you were advised in store can be difficult Please reach out for support on any of our Social Media Profiles for us to notate your concerns Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
No more business from me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No returns, no exchanges! Is that a policy for members? Thank you, but no thank you. I had to return an item and the item was passed the return date policy. New and never opened it. So, I canceled my membership and closed out my Best But credit card. Ask your managers if they like losing customers? I’ve purchased SO many items from Best Buy over the years.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. Thank you for sharing your concern. I can understand that not being able to return a product past the Return and Exchange guarantee can be difficult. If you would like to speak with us in regards to your experience please reach out to us on X @BestBuy or Facebook Best Buy chat for support.
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We only got this membership in order to save money on a home security system. Otherwise, this is not of value to us.
No, I would not recommend this to a friendWaste of time and money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've called twice about receiving the difference in what I paid for my tv and the price it went on sale for. First call, given a confirmation number and told that I should receive the refund. Never got it. Second call, was told they weren't sure why I hadn't received it and should expect it. Still have not gotten it. Don't waste the money on this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Larry! Thanks for sharing your review. It's important that you receive a price match refund as expected, and we'd like to follow up on this. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
Bad customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On OCT 21,2023, i visited a Best Buy store to purchase a 65 inch TV. I purchased the TV and wasted 580.00 dollars. I noticed a promotion by the cashier, it stated for members plus and total. When spent 500 dollars you’ll receive a 50 dollars certificate. I asked the cashier regarding this promotion, he stated only for new members. I need a clarification on this. I’m really disappointed on the customer service of the cashier.
No, I would not recommend this to a friendNot clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very easy to understand how I use it. Not getting much out of it.
No, I would not recommend this to a friendlaptop hinge under warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best buy has the worst customer service of any store that I have recently dealt with I will never enter a best buy again, even if I have to pay more somewhere else.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns at a store you visited can be difficult. We would be glad to hear more on your experience to do out best to correct any bad behaviors you may have been exposed to in store. Please reach out to us on any of our Social Media Profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
I pay but I don't know what it covers or doesn't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know that I pay for Best Buy Membership. I don't know what it does for me. I asked about membership benefits the last time I bought something after paying for membership and I didn't get a clear answer. I should probably spend a few minutes to read the fine print and figure it out.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been a waste of money. This has done nothing to help me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to see that you are not happy with your membership. In addition to getting Free 2-day shipping, as a My Best Buy Plus™ member you also receive member pricing, discounts on repairs and advanced services, and an extended return/exchange window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Plus™ Expert or visit https://www.bestbuy.com/memberships to chat online.
You can also connect with us if you'd like our team to look at the specifics of your membership and the products associated with it. Connect with us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out via social
media, be sure to mention that it's in response to a "My Best Buy Review".
Purchased an LGG4 83 inch In the month of May,2025
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LGG4 83 Inch I am extremely disappointing with the customer service. Was entitled to get a price adjustment because the TV went on sale. I will be canceling my yearly membership fee.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, MOHAMMADS! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a price match request, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Bait and Switch. Read about all benefits!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Felt like this was a bait and switch tactic by Best Buy to get people to sign up and pay for this membership. Was left with the impression that the same benefits that were offered to me at the time of purchase would continue witb membership. Not true whatsoever. Would not recommend.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi ShawnaH,
Thank you for sharing your feedback! We truly value your input and would love the chance to address your concerns about the membership benefits. Our goal is to provide a service that feels worthwhile and aligns with the expectations of our valued customers, and I’d like to see how we can help make things right for you.
Could you please reach out to us through a private message on one of our social media platforms listed below? In your message, include your full name, phone number, and email, and let us know this is in regard to your My Best Buy review. Our support team is here to assist and ensure you get the information and support you need.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
Looking forward to hearing from you soon!
Thanks,
Look at your recipe they will add it with out aski
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They just added it didn’t ask or nothing told the manager he said I have to call customer service I didn’t understand because I didn’t purchase it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there, I can understand your concerns surrounding this. Your My Best Buy Plus membership can certainly be returned if you decide you no longer want the membership. Please note that any benefits used may be charged from any return amount. If you would like support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy).
waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told to purchase membership by salesman to get rebate for a laptop I bought. Rebate never happened and paid for membership for no reason.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Warren! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to not see that savings. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Why get it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.terrible value. i couldnt take advantage of it. i ended up refunding the membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not finding the value in the My Best Buy Plus membership can be difficult. You can certainly reach out to us on any of our social media profiles for support if you need any help.
Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy)
Delayed rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still haven't received rebate and awards from purchase 3 months ago.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate you sharing this. We can understand your concerns regarding being told you would receive a reward that you never received. Our support teams would be happy to discuss this further with you and see how we can help. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.