Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Why not just give the discounts/features free?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing all the trouble they go to push their marketing failures on us. I bought a $1300 computer and they told me in check out I could get $100 off by spending $49.95 for their dumb membership. Later I was told if I was in the store instead of on line they would have given me the membership free for spending that much. The only benefit I see to this membership is getting the $400 gift card for reviewing this crap
No, I would not recommend this to a friendBroke laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have changed my laptop but I got it new one very late and it was broke again
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for sharing this. We're concerned to hear you feel this way. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Cancel Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My worst retail experience ever. First installation cancelled in 10 minutes because I couldn’t answer my phone. It was scheduled, my wife was home, and nothing indicated that I needed to answer a call before installation. Second installers said dryer didn’t work. Repair/replacement not scheduled for 2 weeks. Turns out dryer was fine. They didn’t know how to turn it on, and I took them at their word that it needed to be repaired or replaced.
No, I would not recommend this to a friendNo known reward
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No reward that I am aware of. Not sure what the benefit is for this ?
No, I would not recommend this to a friendNot Enough Perks for a Paid Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Plus membership is not really worth it to be honest, compared to other retailers paid memberships like Amazon Prime they give you many more benefits and I would suggest Best Buy give more perks like the ability to but open box items nationwide from stores and get them shipped
No, I would not recommend this to a friendDo not automatically renew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think I got kinda swindled into buying this membership. Our purchase experience for the 2 new iPhones was horrendous at best. I’m fairly certain the phones we purchased will not go on sale within the 60-day window, making this membership somewhat a waste of money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .At times membership may be recommended if it provides savings on a purchase that's greater than the membership price itself. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more of what you've experienced during your iPhone purchase and look forward to hearing from you.
Okay membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough points given when you purchase something expensive. Takes a long time to get to a different tier.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the service. Would not recommend.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Forced to buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The manager refused to let me return my item unless I bought a membership. My item was outside of the return window. He very clearly took advantage of the situation to meet some kind of metric for membership sign ups. All things considered, just left a very bad taste in our mouths.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Whitney. We appreciate you taking the time to share this with us. This definitely sounds far from the customer service we aim to provide. We would like learn more about this. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
I was Duped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was mislead. I was told that I was buying a 4 year warranty on a printer/copier. Instead I was sold a membership to something that I didn't want nor need. The way I found out was that I was notified by email that I had been billed for $49.99 and that this would be a yearly billing
No, I would not recommend this to a friendNo really sure about it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i cant even log in into my membership. I don't think i need this membership and its definitely no been easy to even use
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! We're concerned to hear you're having these issues with your account and membership. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not too sure about the benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I am not quite sure how this basic membership is very good. I do have a longer return period but I am hoping my recent purchases work out.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .I definitely like to make sure that I am getting the most out of my memberships as well. More details about your My Best Buy Plus membership can be found at the following link! https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the memebership for the 15% digital game currency and the buy 2 and get 1 free switch deal and they took both away in 2-3 months.
No, I would not recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was misinformed. I was told it cost $10. There is no reason for me to have this but I don’t know how to return it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .If you are looking to return the My Best Buy Plus membership we would be glad to support you if you want to reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
DONT DO IT!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were told the welcome email would have a link with instructions to cancel and this is NOT the case. Cancelling programs with BB are a total pain which is why qe asked. We feel scammed.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not to happy about it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess this membership only works with regular price items. I was not explain that, big possibility thst i will not renew.
No, I would not recommend this to a friendForced to pay to return a laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy changed their return policies so I was forced to get this subscription in order to get "extended return privileges" so I could return a laptop. Basically a $50 haircut on the return for something I won't ever use again. Feels kinds scammy so I think I'll spend my money elsewhere. All these + subscriptions are getting out of control.. What's next McDonalds+, HomeDepot+?
No, I would not recommend this to a friendExpensive Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership too expensive for what you offer. Will no renew next year!
No, I would not recommend this to a friendRenews with no notification.... bye, bye $50...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No renewal warning. My fault for not checking, but it would have been nice if an email was sent out reminding that the membership is going to expire, and my card will be charged if I don't intervene. The renewal fee outweighed the savings from getting it in the first place.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Just not worth the premium price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its just over priced and even the "sale" products tend to be more expensive at best buy in general vs Amazon. just does not make sense at this point to have this memebership. IM paying for something that i cant use because everything is too expensive vs others.. makes very little business sense
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support.