Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Just not worth the premium price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its just over priced and even the "sale" products tend to be more expensive at best buy in general vs Amazon. just does not make sense at this point to have this memebership. IM paying for something that i cant use because everything is too expensive vs others.. makes very little business sense
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support.
Not worth it to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The discount offer is plenty but not for what I'm looking for and deep enough to warrant paying for it. I'm considering opting out.
No, I would not recommend this to a friendHorrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership ok but service and customer satisfaction non existent. Had an awful experience with tv, installation and manager at local BB. Will not return for any reason in the future.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Leslie! We never want our customers to have this sort of experience, especially when it comes to a TV install. It's important you are able to receive the support you need, and we encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Low value proposition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are rarely discounts or promotions on things i want, so the membership is very low value. It saved me money on a one time big purchase, but has not been beneficial at any point since.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, John! We appreciate you being a My Best Buy Plus™ member. It's important that you take advantage of the many benefits of being a member. Being a My Best Buy Plus™ member includes access to thousands of exclusive deals that can be found https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400&sp=Best-Discount. Membership also includes free subscriptions which can be found https://www.bestbuy.com/site/promo/member-subscriptions. For more information on the perks of being a member, we encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is regarding your My Best Buy review.
Not to recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was the wrong choice that I did , it didn’t protect me when I ant to return overdue item so it’s worthless
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! It's concerning to hear you weren't able to return your product. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review so our support teams can look into this situation and provide assistance.
Customer No Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service seems to be Non existent. Had to track down an associate to ask directions to a product. Helping me seemed like an annoyance.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Best Buy sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid 49.99 after 5 pm. Changed my mind immediately but had to wait to cancel with customer service the following day. They only refunded me $32.64 and I have called numerous times to get this corrected to only be hung up on 3 times. Spoke with 4 other people who assured me I would get back the difference with NO luck. Very bad customer service. Still waiting on the remaining refund.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .If you received a pro-rated refund on your Plus membership, it could have been that way if you purchased a product on a member exclusive sale. Please reach out to us on Facebook, Twitter, or Instagram and we can look into this for you.
blechhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.what a colossal waste of hope and resources, truly
No, I would not recommend this to a friendForced to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forced to buy this membership in order to return a printer that I was told had WiFi printing and here we are in 2025 they still sell printers that are not WiFi capable. Would not recommend
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your concern with your product support. I can understand that for some Wi-Fi printing should be a basic requirement. We do offer many options for all types of customers. Some prefer to have a standard printer with as little options as possible to not complicate themselves. If you need support you can reach out to us on any of our Social Media Profiles for us to notate your concerns Facebook (facebook.com/BestBuy), Twitter/X (x.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
Used it once
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to get a discount on a product. Haven't used it since.
No, I would not recommend this to a friendIs it worth it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't feel like this has done me any good. I purchased it with the advice of the salesperson who said the price of my monitor would drop and it would take care of itself with the price match.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Chris! Thank you for sharing your thoughts on your My Best Buy Plus membership. We truly regret that your experience hasn't been what you were looking for. We'd love to personally assist you in discovering the membership benefits that are truly valuable to you. If you have any questions or concerns, please contact us at (888) BEST-BUY or (888) 237-8289, or visit https://www.bestbuy.com/memberships. Thank you!
Martha Herrmann
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Making an appointment is nearly impossible. Even thought the appointment was confirmed on line and with several telephone agents two appointments didn’t happen. AGENTS NEED TRAINING!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not happy with your membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of the laptop i really don’t recommend to buy that it’s not worthy about price and the features and coming to membership you guys are not providing any offers to this so I will not recommend to any of the friends.i used to referred they bought the membership so right now onwards I will not I’m not happy with your membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
I will probably cancel my membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The issue is that I was bounced from 1 person to another either the person was going on break or finished his shift.Many sales people standing around yet customers were not helped.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, PHILLIPS! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent in-store interaction. This is far from the feedback that we strive to hear from our customers. If you require support, please reach out to us via social media. We would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Buying any item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish on more cash back rewards and more incentives
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We really appreciate you taking the time to share your thoughts on your My Best Buy Plus membership. It's totally understandable that everyone has different needs when it comes to memberships, and we appreciate your input as it helps us improve. For detailed information about your specific membership perks, please visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285.
No idea how I “bought” this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No review. I had no idea I “bought” this membership. I’ll assume a sales person slid it in on me when I bought a MacBook. Now I need to see what it cost me and what I supposedly am getting.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Robert! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
No reward
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I'd get a $50 reward back when purchasing my TV, so I signed up for the membership. It's been a few weeks, and I did not receive one. I'll be seeking a refund on this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Jim! Thank you for your review of your My Best Buy Plus membership. It's great that you're looking to get the most out of your Best Buy experience! As a My Best Buy Plus™ member, you're already unlocking significant value with perks like free 2-day shipping, special member pricing on a wide range of items, exclusive access to sales and products, and a longer 60-day return window on most purchases. If you have any additional questions about your My Best Buy Plus™ membership, feel free to reach us at (888) BEST-BUY or (888) 237-8289, or online at https://www.bestbuy.com/memberships.You can also connect with us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) as well, referencing your My Best Buy Plus review. Thanks!
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found no real use for this membership. Don’t really see the benefit.
No, I would not recommend this to a friendBig hassle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was buying some headphones and the sales person pushed this membership on me. Told me it was basically free because I would receive a 50.00 store credit. That was almost a month ago and after calling the manager, and then Best Buy help center 3 times, guess what, I still don't have it. I don't have all day to track down where my store credit is. Best Buy you dropped the ball on this one. Not happy
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you did not get the credit you were told you would be given. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Not worth the cost as of yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this membership has not gotten me anything. No member offers have been of use, and I expected to be able to have my purchased smartwatch screen protector installed at $0 cost. No, there was still a price, and it was installed incorrectly so I am waiting for a new one to be in stock in my area to have it replaced. Hoping that it will be useful at some point in time.
No, I would not recommend this to a friend