Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42068 reviews
(42,068 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store just wants to make a profit. They make up rules just to get you buy it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 1 out of 5 stars
This is my 4th pixel 3 watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good my 4th pixel 3watch is doing. The other 3 was a trouble experience and I wouldn't recommend this product to anyone
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with your Pixel Watch purchase can be difficult. Having the My Best Buy Plus membership does help non celular devices as they provide a 60 day return policy under your membership. If you need support you can also reach out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport ), Instagram (instagram.com/BestBuy)
Rated 1 out of 5 stars
Not worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a waste of money. LG was offering a free vacuum when you buy the refrigerator I bought. Best Buy says they have been out of stock on the vacuum for 2 months. Horrible!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! I can definitely understand wanting to maximize value with items included with purchase. The caveat to this is they are always, "While supplies last." The benefits available to you with your membership include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
To have or not, is the same.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No interesting benefits, bothing different in conparison with the customers without the membership. In summary, good for nothing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Plus membership offers many interesting benefits that can be viewed online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you need support you can also reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 2 out of 5 stars
Not worth the $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea why I pay for this. It has gotten me nothing.
No, I would not recommend this to a friendRated 1 out of 5 stars
It's the Bait and Switch Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up because of all the great gaming deals that were offered, such as Buy 2, Get 1 Free Nintendo Switch games, and the promise of additional, similar offers. But after about a month, that Switch promotion was removed and nothing has replaced it in terms of value. Additionally, the early shopping promises and other discounts don't come anywhere near making this worth the $50 per year.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hard to get out of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went an entire year and did not use the membership. Trying to get out of the membership was awful. Store customer service would not do it. Had to call off-shore to be asked to send POA paperwork to a fax number. Just awful customer service. Finally got it cancelled over the internet.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Ron! We appreciate your review, although it's concerning to hear you had a poor experience when trying to get your membership cancelled. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more about your experience!
Rated 1 out of 5 stars
The next day shipping is useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s sad - I don’t want to order everything from Amazon- but Best Buy when you promise next day shipping and the item arrives a week later, that’s not it ! You would be better off to just say it takes a week. Each time I get a delay email predicting a month- in other words you have no idea the logistics. Unless it’s store pickup i have found you totally unreliable.
No, I would not recommend this to a friendRated 1 out of 5 stars
Always double check after Representatives
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold this on the assurance that it was the only way to get the peace of mind of the price match guarantee. The problem? The rep lied to me, as we were in the middle of Best Buy's holiday price match guarantee window, meaning this purchase was fraudulent and useless.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, N173M43R! We appreciate you posting about your experience, although this is far from what we expect for our customers. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance regarding your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Don't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't feel like a valued customer, my recent experiences with Best Buy make the decision for me regarding renewal of this useless membership. Used to be much better. Now it's awful.
No, I would not recommend this to a friendRated 2 out of 5 stars
Member incentives
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not many offers for members, need discounted price for members. Member incentives are also needed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cancelled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I canceled my membership due to returning the item I purchased it for. I rated poor because you keep sending me this and I keep telling you I canceled
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .I can understand that cancelling a membership and getting reminders about it can be difficult. We would be glad to support you with any concerns on emails you are receiving if you would like to reach out to us on any of our Social Media Profiels for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 2 out of 5 stars
Not enough discounted items to justify
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you buy a lot, not worth it. Not enough discounted items.
No, I would not recommend this to a friendRated 1 out of 5 stars
Illegally charged - renewed account without author
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fraud! Illegally charged my account after contract termination and did not want to renew. Charged double then account Renewed without authorization!! Don’t buy warranty, go thru apple
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thanks for sharing your experience with us. We know how important it is to be able to manage your memberships effectively. If you still need some assistance, please out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.
Rated 2 out of 5 stars
Not Worth $$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too much for what is offered. I buy occasionally. Perhaps a business would benefit more than an individual
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give Best Buy a ZERO I would!!!! They literally stole from me and are still charging me thousands for the merchandise. SHAME ON YOU BEST BUY! I will not back down.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Don't require subscriptions for benefit access
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I see no real benefit other than I had to sign up for this to get a discount and service agreement for my laptop. I don't see an advantage to keeping this for renewal as it appears to be a profit subscription service to Best Buy and not tangible to someone that makes periodic electronic purchases. I should not have to get a subscription to get best pricing and therefore shop competitively.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand that the benefits can seem small at first. We would invite you to review all the benefits that you may be able to take advantage of like the up to 24 months protection included for most eligible items and extended return period on most purchases. Please visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 for more details on possible benefits you can take advantage of.
Rated 2 out of 5 stars
Do not get if you’re a casual user of Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used it since I got it. Email system could let members know about discounted items.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointing My Best Buy Plus™ Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus™ membership offered little to no real benefit. The perks didn’t justify the cost, no meaningful discounts or value-added services. I won’t be renewing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 1 out of 5 stars
Best buy sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership are no value. Some staff are not certified amd claimed vast and long experience dealing with various tech. Communication poor and unaware of various policies.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, AlluremiOkalayda! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. If you require support, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships.
