Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Do not get if you’re a casual user of Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used it since I got it. Email system could let members know about discounted items.
No, I would not recommend this to a friendDisappointing My Best Buy Plus™ Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus™ membership offered little to no real benefit. The perks didn’t justify the cost, no meaningful discounts or value-added services. I won’t be renewing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Best buy sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership are no value. Some staff are not certified amd claimed vast and long experience dealing with various tech. Communication poor and unaware of various policies.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, AlluremiOkalayda! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. If you require support, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships.
A store manager destroyed my experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to changeupgrade my new Macbook air because the on I bought was not powerful enough (despite assurance from the sales people that it was good enough for my use). The way I was treated by an arrogant store manager made me walk away right away. I like Best Buy in general, but one bad experience can destroy it all!
No, I would not recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't seen any of the benefits this program offers. I won't be renewing when my membership is up.
No, I would not recommend this to a friendNot Sure Why I have it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure what the benefits are but it auto renewed and I feel stuck with it.
No, I would not recommend this to a friendTommyg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was oversold when I bought a new I-Pad from the Best Buy at Holyoke Mall. I tried to get a refund for the membership fee of 39.99. because I would not use it. No response from Best Buy after repeatedly calling. I did get a refund on a I-Pad case. I am 77 years old and was advised by a sales associate to buy these extras that I don’t need.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thank you for sharing your experience with your recent purchase. I can understand that feeling your purchased something that you no longer would want can be difficult. Please reach out to us on X @BestBuy or Facebook Best Buy chat for assistance with looking into your return request.
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I wanted to do was add my new key card to my account. Every time I tried it told me to call support. Three people and two hours later, they had taken over my computer and could not fix it. this should have been a simple fix. The last tech was all over the place. Turned my speakers up to 56 was going into my google pages, and went into my email. I shout them down.
No, I would not recommend this to a friendYearly membership I can't renew it tell the 6 th
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't renew my membership tell December 6 when I get paid
No, I would not recommend this to a friendNot Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy, as when I signed up for it, I was purchasing a new phone from you. I was told I had $80 left that couldn't be used on the phone purchase for future use, w/no expiration date. I know about the expiration date as I specifically asked that question. When I went to use it to purchase my immersion blender from you a few months later, I was told it had expired.
No, I would not recommend this to a friendNot needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is not necessary and doesn’t seem to offer anything to buyers. Of course, perhaps it wasn’t explained to me when purchased, so that could be part of it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been lied to twice by BestBuy reps, they have shipped me defective orders and not refunded my earned certificates. Terrible customer service, I will not renew this membership.
No, I would not recommend this to a friendNot useful to me at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to cancel this immediately but it’s been next to impossible to connect with Best Buy to do so. Each time I tried to call in to Cancel it was a terrible run around, ending up on hold, ie “Terminal Disregard.” Not everyone wants to do things on a website, so IF anyone is actually reading this and not some AI Bot - Please just CANCEL this membership immediately.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .If you would like to cancel your My Best Buy Plus membership, please reach out via phone at 1 (888) BEST-BUY or 1 (888) 237-8289, chat with us on www.bestbuy.com, or feel free to reach out to us on Facebook, Twitter, or Instagram, and we'd be happy to help.
Sorry I dont love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure how useful this membership is other than spending money to get the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .If you have questions or concerns on the My Best Buy Plus membership you can certainly reach out to us for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
You can also see the benefits to our My Best Buy memberships online at bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Membership deals and perks hasn't been that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership deals and perks hasn't been that good. So far, it hasn't been worth the membership cost.
No, I would not recommend this to a friendJust the financing options are great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Except for the financing option, I don't see much difference in discount offers for members.
No, I would not recommend this to a friendPoor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really poor service by best buy. Didn’t seem to care about the customer at all.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there. Thanks for sharing this review with us. We're concerned to hear that the service you received didn't meet expectations, and we'd be happy to see how we can help. To get support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review so we can assist.
never again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely awful. this membership is a waste of my time, customer service is dismissive and geek squad... wasted hours of my time only to hang up, abandon the process and leaving me hanging. I will definitely not renew. This costs more than it is giving.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for posting about your membership, although we hate to hear you did not have a good experience with support or Geek Squad. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Money grab - pay $$ to do returns after 15 days.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a garbage money grab and unethical tactic to pad their bottom lime. Was going on a trip and wanted to try a product, had to buy this crap to be able to return item after 15 days.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Adam! Thank you for your review of your My Best Buy POlus membership. My Best Buy Plus membership is designed to offer a range of exclusive benefits beyond just an extended return window, such as special member pricing, free standard shipping on all orders, and dedicated support. Our goal is always to provide value and enhance the overall shopping experience for our members. For additional information on your My Best Buy Plus membership perks visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or call (888) BEST-BUY or (888) 237-8289. Thanks!
Didnt provide too many benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good to gdt prices reduced on items, however we found better products suited for us, away from Amazon..
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing review with us. We appreciate honest feedback, as this helps us to develop ways to provide better value and benefits to our members. Because offerings may vary, please be sure to check out www.bestbuy.com/memberships often. Don't forget, we also have free 2-day shipping and a 60 day Return & Exchange Promise for most items as two benefits of the many benefits of your membership.