Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Awful awful awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful awful awful. Such a problem! Got the device - had to return it & BB didn’t refund the correct amount & ir totally messed up my credit report. Will never shop at BB again- ever!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Diana! We appreciate you posting about your experience, although this is far from what we expect for our customers. We would love to look into this concern and assist in any way possible. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
I have no clue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have no clue what this does. Was forced to buy this or they weren’t going to allow me to return an defective item that I purchased.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Dan! thank you for your review of your My Best Buy Plus membership. We're sorry to hear you felt forced to purchase a membership. Our My Best Buy plus membership is certainly not required to complete a return, and we'd be happy to look the specifics of your concerns. Feel free to reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport, referencing your My Best Buy Plus™ review.
I do not know how to use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure how to use this membership and its value. I regret purchasing it. Want to cancel it but not sure how to do that.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You can check out the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . The ease of use for the membership is as easy as using your phone number to look up your account at the store or logging in to your account online to purchase items you want. If you need support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Your logistics stinks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was great, but the service and the lead up to it was a total disaster. About the only thing I would buy from Best Buy is maybe and I really say maybe is a mouse pad or something ridiculously little like that
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
denial of membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to be sure that there will be no debit for any annual membership, I do not want any membership, I denied this offer, they checked me in the system and told me that I already have this membership because I had previously purchased a computer. I do not want to continue with any membership, I do not want any debit.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thanks for leaving your feedback here. We understand your concerns with not wanting to renew your membership. You can manage your membership through your account online. If you have questions or need assistance regarding your membership, please reach out to us by sending a private message on any social media platform. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy
BestBuy not the Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The east Asheville store is often out of stock and has scant customer service. It is easier to order online from Amazon than go drive to this store to find empty shelves and no service
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate you being a My Best Buy Plus™ member, but are sad to hear that you had an issue finding the items you need. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. I went and try to get the difference in price for the item I purchased and they said it have to been within the two months.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .I completely understand the desire to price match an item purchased with your membership. For your convenience, I have included a link to our Price Match Policy below for your reference.
https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002
Best buy plus membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless membership forced upon me when I bought a new phone. I have advised my friends and family to buy their phones directly from AT&T or verizon.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not happy with My Best Buy Plus. You can see the benefits available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or reach out to cancel your membership to any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Horrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told purchase this in order to extend my return time on a graphics card that cost 1,972.00 . Store employee returned and repurchased the graphics card trying to help but it cancelled out a bundle deal . So I lost over 100.00 in this deal and hours on phone and chat . Best Buy would not make it right. The plus plan is ok but Best Buy service is lacking
No, I would not recommend this to a friendNeed more info
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope to lear to use it. I was expecting more. I’ll give Best Buy a chance to see if it improves. I’ll keep asking for benefits
No, I would not recommend this to a friendValue is not there.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much value for me. Will probably not renew membership.
No, I would not recommend this to a friendSave Your Money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Regretful purchase. Perks I intended to use were removed and overall usefulness of the membership seems incredibly slim.
No, I would not recommend this to a friendPatti
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mediocre not much of a plan sounds good but empty promises
No, I would not recommend this to a friendAren't utilizing it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aren't utilizing it. Not convenient to use. no more to say
No, I would not recommend this to a friendDo Better...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There have been no savings. The credit card has no customer service, same idiotic ro-bo prompts... not the program it was sold as.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, John! It's concerning to hear you weren't able to get support. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for assistance, and mention this is in regards to your My Best Buy review. When it comes to savings and what your membership includes, please visit https://www.bestbuy.com/memberships.
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has no value, online stores provide the same benefit without charging customers 50.00 The previous membership had some value especially delivery and installation however tge current one is a Total waste of money, pseudo scam, perceived value is worthless. I will not renew. Preferred pricing and extended returns are available for free elsewhere.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Changes to our Best Buy Total can be difficult. We are glad to help with your concerns if you would like as we are glad to help as best we can. You can review memberships at https://www.bestbuy.com/memberships, Contact us at (888)237-8289, Best Buy Chat at Bestbuy.com, Facebook Best Buy Support, Twitter @BestBuySupport or in store.
My Best Buy Plus is pretty worthless to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this My Best Buy Plus due to FOMO on the early black Friday sale. The same sale items were available to everyone else a few days later. I not not yet benefit from the membership at all. I think they should bring back the old program where you got elite by spending money and proving you are a loyal customer. Not everything needs to be a subscription service.
No, I would not recommend this to a friendLack of value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see a lot of value for the membership The discounts offered are not big enough to bet out Amazon.
No, I would not recommend this to a friendWilliam H
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't remember purchasing it, and I don't know what it's good for. Perhaps you should promote it more.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The My Best Buy Plus membership includes benefits like member-exclusive sales and events, free 2-day shipping, and a 60-day return period, among other things. You can find out about the benefits by visiting www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
Meh it a joke like the company leadership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told it would automatically price match the lowest price for my tv if the price dropped. It didn’t and now I paid for a horrible plus status and the tv didn’t refund me $200.
No, I would not recommend this to a friend