Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Best Buy: Striving to make Amazon look good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was presented in an extortionate manner, as the only way to return an item purchased for Christmas. I have not received any value from the membership thus far.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Membership kaput
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it becaause I once had an account which Best Buy will not let me reset. As a result I can not use the membership. Send me an email if you can from a real person.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience with your account. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Best Buy NOT!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pressured into signing up for the membership and do not plan to shop at Best Buy again, especially at the closeout store in Kennesaw, Ga. The staff is the most unprofessional group I’ve EVER dealt with. I have been trying to sign in to my account but it keeps asking me to reset my password. I’ll cancel the credit card if I have to to cancel my membership.
No, I would not recommend this to a friendDon’t love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went in to purchase something to use my card and nothing was in stock. Went somewhere else. Waste of my time and money and rude order taker, definitely not a salesperson.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, MMarkF! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent in-store experience, and we would be happy to look into this closer to better advise. Please note that we offer multiple ways to get you the products you are looking for, including shipping and store pickup. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
No, I won’t be renewing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this membership when I bought a surround sound bar for my TV. Aside from more emails from Best Buy, I don’t know what the membership did for me. No, I won’t be renewing
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Frederick. I can absolutely understand wanting to maximize your benefits from using your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Disappointing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did you still charge me? I called to cancel it. What is the good use of this?
No, I would not recommend this to a friendI don't like it.. as I am not a regular @ BestBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't find any use so far. The sales associate sold it to me saying you can take advantage of price adjustment. I feel.. i lost $50 by subscribing to this service
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Poor installation contractors!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation process is very poor. Installation of my purchased appliances has been changed multiple times with no apologies! Managers very rude!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .I can understand sharing your concerns wherever you can. If you would need support you can reach out to us on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
as this review is mainly for the My Best Buy Plus membership
I want my Best Buy plus membership refunded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless I bought it so I could have warranty on anything I buy well you guys never have stuff I want in stock . Last time I had an in store pickup u didn’t have my items I wasted my time and u didn’t cancel the order I had to cancel it myself to get my PayPal money returned. I want this purchase refunded I been buying more from Amazon lately
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Omar. It's unfortunate that you've had issues with product availability, we understand why you would be frustrated. You are able to manage your membership online through your account, in-store or over the phone. The membership offers benefits such as: free standard and two-day shipping, extended return period, exclusive sale events, exclusive products and prices. You may view the benefits here, www.BestBuy.com/totaltech . If you have questions or need assistance, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us .
Best Buy something quick if you get rewards!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What is the sense of having a membership when you spend thousands of dollars for you to give rewards that are erased in three months. If your customers earn rewards, they shouldn’t expire. That is a cheap tactic, and it made me open my eyes to not use the Best Buy credit card any further because at least with my other credit cards the rewards don’t expire.
No, I would not recommend this to a friendMy best buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Benefits are not felt. You are like any other customer. It only makes sense if you have a store card.
No, I would not recommend this to a friendHad to become member in order to do 60-day return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for asking - I didn't want to join the membership program but had to in order to return an item past 60 days. I don't purchase enough from Best Buy to make the membership worth it, unfortunately.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing these concerns with us. We are saddened to hear that you are unhappy with the extended return window provided by your My Best Buy Plus™ membership. In addition to this 60-day return period, your membership provides you with special access to sales and membership pricing. We would be happy to connect with you and work to assist you with these concerns. Feel free to reach out to our team by sending us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), Instagram (https://instagram.com/BestBuy). Make sure you refer to your "My Best Buy Review" in your message.
Untrustworthy person and negative support from th
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service/sales person sold us a product that we were unable to use.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear about this experience and that the product you were sold didn't work properly. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Store has lost its Luster and appeal to shop at.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since they changed their rewards program and shifted from a true tech store to a Sears like platform, I haven’t found the need to shop or make purchases as previous years to take advantage of the program. When they introduced grills and patio furniture , along with e bikes better off shopping someplace else for tech.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there. Thank you for sharing your insight, as we take it seriously, and rely on it to find ways to improve our processes and services. If you have the time, please reach out to our social media support team so that we may get you all squared away. Please be sure to include your full name, phone number, and email.
-Facebook (http://facebook.com/BestBuy)
-Twitter/X (http://twitter.com/BestBuySupport)
-Instagram (http://instagram.com/BestBuy)
A total waste....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The main purpose of the membership was to be informed of clearance, outlet, etc. items There has been zero clearance items and the outlet and sale items are available to everyone
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, StevenR! As a My Best Buy Plus™ member, you do get access to exclusive Member Only Pricing. There are a couple of ways to take advantage of this benefit. The simplest way to see the most deals is by visiting https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400&sp=Best-Discount. When doing so, be sure to scroll all the way to the bottom as there will be pages currently showing over 2,000 member only prices. If you'd like notifications of products that peak your interest, you can simply update the notification preferences in your account. If you need assistance on how to navigate through the member exclusives, or questions regarding My Best Buy Plus™, please contact Best Buy at (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Be sure to mention you are replying to your "My Best Buy Review" when reaching out.
Never Again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rejected for credit card due to multiple applications that were submitted on my behalf by online and instore associates
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! That is concerning to hear that applications were submitted on your behalf without your knowledge. Our team we would be glad to address your concerns and document this internally. You can connect with us via Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it. It doesnt help when what you want is on sale
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Anthony,
Thank you for sharing your feedback about the membership. We want to make sure you’re getting the most out of it, and our support team would love the opportunity to discuss how it could benefit you, even when items are on sale.
Please connect with us through a private message on one of our social media platforms: Facebook at http://facebook.com/BestBuy, Twitter/X at http://twitter.com/BestBuySupport, or Instagram at http://instagram.com/BestBuy. In your message, kindly include your full name, phone number, and email, and mention that it’s regarding your My Best Buy review.
We hope to hear from you soon.
Best regards,
Wrong reason to purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were told that the item we were purchasing would go on sale for $100 cheaper so that we would save $50. Long story short it never did. Our own fault for being gullible. We weren’t unhappy with the initial price.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Christine! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
No Need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had a need for the membership. Don't use it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for reaching out to us. It saddens us to hear that you haven't been able to utilize all the benefits your My Best Buy Plus Membership has to offer. Nevertheless, we have provided a link that outlines some of the perk of being a My Best Buy Plus Member below.
https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180&ref=212&loc=20644145195&utm_source=google&utm_medium=cpc&utm_campaign=20644145195&gclsrc=aw.ds&gad_source=1&gad_campaignid=20644145195&gbraid=0AAAAAD-ORIgOYuHno47t9LwfzU5hNTblE&gclid=CjwKCAiAvaLLBhBFEiwAYCNTf_RqKGxl-wWJ33AShvWh6bFE0tdr_otVUY4GtHRzVTfckGYxZ3OatxoCrRcQAvD_BwE
Burnt Me On Rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst thing ever, no benefits, they also changed their rewards system, so unless you use their credit card you get NO POINTS! Taking all my purchases from Best Buy To Online shopping directly from MFGs.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your feedback on your My Best Buy Plus membership. While earning reward points is a benefit of being a My Best Buy Credit Card holder, your My Best Buy Plus™ membership is packed with benefits such as free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and extended 60-day return window on most products. . For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thanks!