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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42071 reviews

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  • Value

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1866 Showing 37,301-37,320 of 42,071 reviews
  • Rated 1 out of 5 stars

    Don't ever shop here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was forced to buy this membership. It has done nothing for me. I resent its existence. Do I even still have it? I must remember to cancel it -- with prejudice.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, EricB. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth your time or $ money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pretty worthless for most folks. I mean who shops at Best Buy like they do Amazon? Noone most folks reluctantly go to best buy 1 or 2 times in a few years. Only signed up because they offered a discount on an overpriced stove that brought it down average normal competitor pricing. Felt bent over a barrel, will 100% cancel when the tume comes.. again pretty worthless waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Zero value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have received zero value from my Best Buy plus membership and see no reason to renew in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership was sold at point of sale. Did not receive any benefit from it. Return policy timeline unacceptably short as a member and was inundated with emails. Cancelled membership and closed account.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, DebraE! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. I am disappointed to hear that our membership was not a good fit for you. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. We are happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    Meh...another "perks program" set to die

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great value, we'll see if I bother to renew.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Please check our comments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used this plus membership that’s right. When we bought our appliance, the sales rep pushed and said we need this turns out we didn’t. It’s quite a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Sotiria! Thank you for your review. We're sorry to hear your membership hasn't met your expectations. We understand that a membership isn't always the right fit for everyone, and we appreciate you giving it a try. For any questions or concerns, please don't hesitate to reach us at (888) BEST-BUY or (888) 237-8289, or visit https://www.bestbuy.com/memberships. We're here to help! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    A membership to shop?? Strange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly no idea what this is and tried to return it but service associate said it would be refunded at year end. It feels like a new angle at extended warranty like sales and I’m not for it. Will be trying to return this again soon. What a waste of the customers time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Plus membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing the membership has given me is an extended warranty, which is piece of mind.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    its no useful for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't find anything that interested to me, I bought an Apple Watch but I don't receive a benefit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this was a non renewing subscription and it’s auto renewing. I had it pushed on me to save $20 off of a laptop. The guy was relentless. I’m still annoyed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT recommend unless U exclusively shop at Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only benefit of this membership is extended returns. The lack of points or rewards for the PAY membership and reserving it to Bestbuy CARD members is really stupid. The exclusive sales are OK but they mirror discounts that you can find generally on the internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not using it enough. Will likely cancel soon. With all the option of where to get tech Best Buy is somewhat competitive but not as handy as Amazon for the same equipment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Membership cancellation didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled my membership but got charged again anyway. I don't have the time to chase these things down. I cancelled it in plenty of time but it renewed and charged me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Benny. Thanks for sharing your experience with us. We know how important it is to be able to manage your membership effectively. If you still need some assistance, please out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far ng tryed to use get price match nothing but hard time waste of money

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Price Matches during the Black Friday weekend can be difficult as we would only match ourselves. If you need support please reach out to us on any of our social media profiles below for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Told I had to purchase the membership to return .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the membership,because I was returning a defective HP printer. I did not know I had 15 days to return it. Therefore, I had to buy this membership to get about $40.00. I paid over $100.00. They said I had to buy the membership to return a defective printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told I would receive weekly/ monthly special deals, so far only received one email. Other than the extra time for returns I found it a complete waste of money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Mike! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We surely want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Poor Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership for what? $106.00 for the privilege to shop at Best Buy. What a mistake and no idea the membership auto-renews.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Scott! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Speed Queen Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worse washer that I have ever had poor quality poor performance and the most expensive returned and got LG

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      The My Best Buy Plus plan provides many deals that could support you with your concerns. You can also look into service discounts with our My Best Buy Total membership option online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you would need support please reach out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    I don't see any benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Don't see any benefits with this membership. I won't renew unless I can see some benefits.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor customer support. In store no help and no supervisor to escalate.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech