Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
You didn’t do anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was any support. I have the “ My Best Buy plus” and when I tried to get help from the store I was told that they couldn’t help me. Thank you for not helping
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation process of one of tv’s was to be mounted in the center of .the wall. It’s no where near being centered. Very disappointed.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with a TV install can be difficult. Please reach out to any of our Social Media Profiles for support with any concerns you may have. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
“Bait and Switch” is a Poor Business Practice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially signed up for this membership with the promise of an “everyday deal” of Buy 2 Get 1 Free on Nintendo Switch video games. A few months later, the “everyday deal” disappeared without warning. I am not into being lied to and am not happy about the abrupt change with absolutely no communication. Haven’t used the benefits of the membership for anything else as of this review.
No, I would not recommend this to a friendDidn't see the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not see the value in the cost of membership.
No, I would not recommend this to a friendOverpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced, not enough deals with it. Make the deals better please
No, I would not recommend this to a friendDid not know it was a membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When i made the purchase . The cashier told me this was a promotion if i paid 50 dollars i could return the item purchased within 60 days . If i didn’t retuned it . I was told they would refund me the 50 dollars back. He never mentioned it was a yearly subscription!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, littlepony! Thank you for taking the time to share your experience though it is not one that we want for our customers. Though the terms and conditions of the My Best Buy Plus™ membership found https://bestbuy.com/servicestermsconditions, are emailed at the time of purchase, I know how frustrating it can be when terms are not clear when buying in store. Just so that you are aware, The My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. Our team would be happy to investigate the specifics of your membership and answer any questions you may have. To do so, please reach out to our team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention that it is in response to your "My Best Buy Review".
Membership disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership disappointed me because it sounded like it would be easy to get the price match. I had reached two to three times and was told that I would have to go to the store to get the price match. Very frustrating!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with an iMac that was supposed to be delivered in 3 days, after 7 they did not know where it was. I got a refund and tried to refund the membership which had to be done by phone, very time consuming. They agreed to cancel it but I have not received my 50 dollar refund and don’t expect I ever will.
No, I would not recommend this to a friendNot sure if it helps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not get benefit if this membership . Seems they should offer good beneficial for holders
No, I would not recommend this to a friendDon’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Member service is brutal. I was enticed to join. Purchased a dishwasher with a 50 credit. Tried to use that 50 credit and it was allowed because it expired 1 month later.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership, AnthonyJ. It looks like your review is related to a recent transaction, and we would be happy to look into this closer to better advise. For support, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Stop asking me to rate you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I said no to promotional emails and the like. Stop asking me to rate your store and stop asking me to rate my experience. Both make me never want to go back to your store.
No, I would not recommend this to a friendnever again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was the worst ever! It took me months to get the card and Geeksquad canceled. Will never buy from Best Buy again. 17.03 a month was not what was explained to me!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Ron! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see charges you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Service is not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is not worth. Delivery assured in 48 hours is not happened so canceled
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thank you for sharing your concern on slow deliveries with your purchased membership. I can understand that any order delays can be difficult and many items qualify for the free 2 day shipping. You can certainly look into other possible options that may be advantageous for you online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out if you have questions or concerns we may be able to assist you with on X @BestBuy or Facebook Best Buy chat.
Disappointed!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was encouraged & fooled by the sales guy who helped me choose my new laundry machine and dryer and was told to buy this membership to have a longer time period to price match the appliances I bought, but that never happened and I was charge the $50 membership fee for nothing with absolutely no use of it!!
No, I would not recommend this to a friendNot for everyone, but can save you money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership saved us money on a large purchase. Other than that, we haven't really gotten any use out of it.
No, I would not recommend this to a friendI don’t know yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought these memberschip, but I didn’t use it yet, so I don’t know if can recommend
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. While we understand that haven chosen to take the membership option, we can understand that finding the best use for the benefits can be tough. Please visit our website for more information on benefits available with your plan https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Read the fine print
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased multiple things from Best Buy after I signed up. High dollar items in my opinion. Non of them qualified for the membership discount. I feel that if they advertise the discount is not on everything it would be helpful.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, NateL! We appreciate you being a My Best Buy Plus™ member. It's important that you take advantage of the many benefits of being a member. Being a My Best Buy Plus™ member includes access to thousands of exclusive deals that can be found https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400&sp=Best-Discount. Membership also includes free subscriptions which can be found https://www.bestbuy.com/site/promo/member-subscriptions. For more information on the perks of being a member, we encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to your My Best Buy review.
$500 credit is a scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was offered as part of my $5000 purchase and $500 credit. However there is no way to access this credit or find out how to use it. Stay away from their promises.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, GraemeM! I can fully understand the desire for support when it comes to a promised credit. It's important you are able to receive the support you need, and we encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. No use too me. Just trying to sell you stuff you don't need. Blow up your phone with text messages and Emails
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Plus doesn't require you to receive texts, or emails. You can certainly change your notification options if you would like support please reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy). You can see the benefits of your membership online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy! I purchased a laptop and was lied to what service the Geek squad would provide if I purchased. No one cared that I was not pleased. I will NOT be returning.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Joan! I definitely get wanting to better understand your laptop coverage details and your My Best Buy Plus™ membership benefits. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!