Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy! I purchased a laptop and was lied to what service the Geek squad would provide if I purchased. No one cared that I was not pleased. I will NOT be returning.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Joan! I definitely get wanting to better understand your laptop coverage details and your My Best Buy Plus™ membership benefits. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Don’t .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rarely use this, waste of money unless you’re going to buy multiple items.
No, I would not recommend this to a friendNo benefit from having it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't see a benefit and I am wanting to cancel it. I don't see how it has helped.
No, I would not recommend this to a friendUnsure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not experienced it yet, can't say it's a benefit
No, I would not recommend this to a friendNot worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t shop at Best Buy enough to recommend getting this. I’ve gotten a $10 coupon once.
No, I would not recommend this to a friendHate it, what a pain in the... I will NOT renew!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing SUCKS! I have NO IDEA what I get with it or why I even have it. I guess I got a discount on ONE item I purchased by activating it and now its useless. The website is vague and overflowing with useless information to me. I will NOT renew. What a waste!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
This used to be free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my benefits years ago.. Best Buy really changed..
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The benefits of the My Best Buy Plus membership have not been available to customers with the standard My Best Buy account, such as the 60-day return window, the special members only pricing on thousands of items, or the members only sales events. We would be happy to learn about your concerns, and work to assist you. Please just send us a private message on social media, so our team can help. Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Awful service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to cancel renewal and BB immediately cancelled with no partial refund. I tried calling and stayed on the line for a gross amount of time. Awful service!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with cancelling a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Just Dont see the deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just seem to never use it and the deals just dont seem outstanding. Wondering what I paid for?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Plus offers many benefits and you can find out more about the benefits at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A waste?!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never really use it. Probably going to be a bit late of money. Most perks I use to get for free with my best buy credit card because of the amount of purchases I made every year but now even the credit card is barley worth keeping. Other cards have better perks
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi EricA,
Thank you for sharing your feedback with us today. I understand how you're feeling, and I’d love the opportunity to review the benefits we offer with the My Best Buy Plus membership to see if there’s something you can still take advantage of. Please reach out to us through a private message on one of our social media platforms listed below, and kindly include your full name, phone number, and email. Also, mention this is in reference to your My Best Buy review. Our support team is here to assist.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
We hope to hear from you soon!
Best regards,
Pushed by sales associate.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold this $50 membership when I purchased an open-box tv by a sales associate under the understanding that it would extend the price match window for the TV I bought. He failed to mention that open box electronics aren't eligible for price match.
No, I would not recommend this to a friendwhat is this?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i dont need this, i dont want this, the xbox has all kinds of problems and no one will return my calls.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .While the My Best Buy Plus membership would not have anything to do with your Xbox. We would be glad to support you with your concerns if you would like to reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Definitely NOT renewing the membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started off great in the beginning. Then the savings offers became fewer to seldom. Then because I do not want a store credit card, the rewards stopped coming.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Scammers scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Says I purchased a yearly membership, using my email, was not me…
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .If you have a paid membership that you received for free and need help with please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a valuable benefit to me. I don't have the need to use the membership.
No, I would not recommend this to a friendThe membership makes no difference. Not worth buyi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this membership has made no difference in our service. We have been waiting for weeks for the delivery of our refrigerator with very limited communication.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Herbert! Thank you for reaching out and leaving your review. We are sad to hear that your appliance delivery is delayed. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
What's the use ???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like my membership rewards/points are never enough to realize any cost savings.
No, I would not recommend this to a friendTricked into a membership during checkout
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never agreed to sign up for it when I was making a purchase, I just got an email that said it was about expire a year later and charge me money. I was pretty annoyed
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, MatthewM. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Disappointing. Read the small print.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly got this for the free shipping but it was trickery since it didnt apply to heavy/large items. Disappointing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Waste and unwanted. Check your "receipt" carefully
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even know I had this membership. Somehow BestBuy added it to my account w/o my knowledge with a large Apple product purchase but was unwanted. Only learned I even had it when it automatically renewed and hit my card. Didn't use it one time in the entire year. Canceled it immediately.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! There are times when a My Best Buy Plus or Total membership is recommended if it provides savings on a purchase that's greater than the membership price itself. But I know how concerning it can be when discovering a charge you did not anticipate. Though Member Only Deals can be found https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686, you can also visit https://www.bestbuy.com/memberships for more information. Our team would be happy to investigate the specifics of your purchase. You may contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (instagram.com/BestBuy. Our support teams look forward to hearing from you.