Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
If you buy it, use it, or it's a waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used it once. Too expensive except for folks who shop at Best Buy frequently.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a bad value it was a shame this was introduced for customers. Its all fake sales. The sales get rotated all you have to do is wait because the same sale will be available for non subscribers in a week or two.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! In addition to the member pricing, as a My Best Buy Plus™ member you also receive an extended return/exchange window on most products, faster shipping options, and access to exclusive sales events! While we do run sales for all customers throughout the year, many of the member savings are higher and offered more frequently to save our members money. For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Plus™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Very poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor. I was purchasing toner cartridge, it was $78.99 and it showed me plus member discount of $5.00 and while I was checking out it disappeared and made me pay the whole amount. I spoke to 2 different agents and they couldn’t help that. So I am very disappointed. I have been a customer Almost 7 years.
No, I would not recommend this to a friendLinda Nelson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a terrible experience, delivered wrong washer, never got the dryer; had all picked up and was supposed be credited to account, but that was even messed up, still waiting for full credit back.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership, LindalousiemageeN. It looks like your review is related to a recent order and an outstanding refund. To get started, please contact us on social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
I don't use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i don't like best buy. never use my membership. i don't feel comfortable in their store.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when wanting to feel comfortable at your local Best Buy store. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it as we could not get the 15% discount when we signed up. Also, no access details for charges and credits. I had to get assistance by telephone to understand trans actions.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for sharing your thoughts on your My Best Buy Plus™ membership. We understand how challenging it can be when the deals aren't quite what you were hoping for. We value your membership and we're happy to provide assistance with any questions or concerns. Please feel free to connect with us on Facebook: @BestBuy, Instagram: @BestBuy, or X: @BestBuySupport, and refer to your My Best Buy Plus™ review. Thank you!
Preferred the old total tech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This does not have the same value as the old ones. It has me coming to Best Buy much less now.
No, I would not recommend this to a friendJust a regular customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was forced to buy this membership in order to return an item that I could not use that I had purchased, I was told that I would not receive a refund for my purchase unless I bought this membership, it seemed like a forced way to get any of my money back, it didn't leave me with a positive impression of Best Buy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Kurt! We appreciate your review, although it's concerning to hear you had this experience with your return and membership purchase at the store. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
only used for one month.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice at first... until my card got cancelled without notice. I just barely got it for a month. so I wasted my money paying for it in the first place.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Rorovelazquez! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent cancellation, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Not as promised by the agent at the store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to receive. promotion. So far, Its been 5 phone calls and 1 store visit. and i still ahve not receive my credit.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with a promotion can be difficult. We would be glad to look into your concern if you could please reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience with dishwasher purchase and scheduling. Best Buy confirmed delivery window, then cancelled later in the day.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having delivery issues can always be a let down. I can certainly understand that any problems with delivery can be tough. We would be glad to look into your delivery concerns if you would like to reach out to us on any of our Social Media Profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Nothing yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No real benefit so far. Have been reviewing the email and ads but nothing yet.
No, I would not recommend this to a friendterrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to a store in Ft Lauderdale yesterday, and Javon (store manager there) was rude and unhelpful. Really makes the case for buying online versus driving to a Best Buy
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for being a My Best Buy Plus™, although we are sad to hear that you had a poor experience with your local store. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
No benefit to me yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had the opportunity to benefit from this membership yet - I just got it. It's too early for a review.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Sounds like giving a bad review may be too early as well. If you need support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
No longer a good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great value. Their rewards program used to be great but it is no longer. No points like it used to be, no $5 back for every $125. The value is lost.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Kyle! I can fully understand wanting to get the most benefit when shopping with Best Buy. Please know, receiving reward points on your purchases with us is a benefit of being a Best Buy credit card holder, and not a My Best Buy Plus™ member. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Ooooh membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.some manager came by during the check out to sell me on this “membership” for a refurbished dishwasher I was buying. I’m cancelling it in a month, waste of time.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jeremy! Thanks for taking the time to leave a review. We are sad to hear that you are not satisfied with your My Best Buy Plus™. Your membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
not support from customer services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not good services when item had an issue. for my iphone 14 plus that bought for my wife
No, I would not recommend this to a friendfeel like it was a waste of money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really sure what the perks are. I haven't really gotten any great deals or anything. I dont think I will renew. At least with the previous version there would be rewards based on how much you spent.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, ehromero! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some wonderful benefits to your membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. For more details, please visit this link: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review when contacting us.
Its not all its cracked up to be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I see a special price for members and then find the exact same thing cheaper at Amazon or elsewhere when i google it. The other benefit is it extends your return time to be more in line with other retailers, except you don’t have to pay for a standard return policy at other retailers. I feel like ibthrew $50 away.
No, I would not recommend this to a friendWhere is the value?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not seeing the value here. I reviewed all the flash and member only deals the past month or so and nothing thus far pertains to my want or need. The only thing good here is the extended return allowance which I’m not likely to use. I’m also disappointed that BBY didn’t match competition price for same the product in market. Would not recommend signing up for this service.
No, I would not recommend this to a friend