Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience with dishwasher purchase and scheduling. Best Buy confirmed delivery window, then cancelled later in the day.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having delivery issues can always be a let down. I can certainly understand that any problems with delivery can be tough. We would be glad to look into your delivery concerns if you would like to reach out to us on any of our Social Media Profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
terrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to a store in Ft Lauderdale yesterday, and Javon (store manager there) was rude and unhelpful. Really makes the case for buying online versus driving to a Best Buy
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for being a My Best Buy Plus™, although we are sad to hear that you had a poor experience with your local store. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
No benefit to me yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had the opportunity to benefit from this membership yet - I just got it. It's too early for a review.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Sounds like giving a bad review may be too early as well. If you need support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
No longer a good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great value. Their rewards program used to be great but it is no longer. No points like it used to be, no $5 back for every $125. The value is lost.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Kyle! I can fully understand wanting to get the most benefit when shopping with Best Buy. Please know, receiving reward points on your purchases with us is a benefit of being a Best Buy credit card holder, and not a My Best Buy Plus™ member. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Ooooh membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.some manager came by during the check out to sell me on this “membership” for a refurbished dishwasher I was buying. I’m cancelling it in a month, waste of time.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jeremy! Thanks for taking the time to leave a review. We are sad to hear that you are not satisfied with your My Best Buy Plus™. Your membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
not support from customer services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not good services when item had an issue. for my iphone 14 plus that bought for my wife
No, I would not recommend this to a friendfeel like it was a waste of money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really sure what the perks are. I haven't really gotten any great deals or anything. I dont think I will renew. At least with the previous version there would be rewards based on how much you spent.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, ehromero! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some wonderful benefits to your membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. For more details, please visit this link: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review when contacting us.
Its not all its cracked up to be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I see a special price for members and then find the exact same thing cheaper at Amazon or elsewhere when i google it. The other benefit is it extends your return time to be more in line with other retailers, except you don’t have to pay for a standard return policy at other retailers. I feel like ibthrew $50 away.
No, I would not recommend this to a friendWhere is the value?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not seeing the value here. I reviewed all the flash and member only deals the past month or so and nothing thus far pertains to my want or need. The only thing good here is the extended return allowance which I’m not likely to use. I’m also disappointed that BBY didn’t match competition price for same the product in market. Would not recommend signing up for this service.
No, I would not recommend this to a friendSneaky way to get money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't receive notice before plan renewed & couldn't cancel after my credit card was charged. I don't even own most of the items that were covered by it anymore.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .HI there! We appreciate you leaving your review of your My Best Buy Plus™, although we are sad to hear that you didn't see your renewal notification. We would be happy to document your experience and assist in away possible. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Bait & Switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Signed up for this purely for the advertised savings with video game bundles (buy 2 get 1 free). That was quietly removed as a perk earlier this month with zero communication. Outside of that, the only clear benefit is free two-day shipping which I already get along with a million other benefits from a Prime membership. I won't be continuing the membership once it expires.
No, I would not recommend this to a friendsales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks! You get conned into getting membership and purchasing with Best Buy credit card, so even though you notice sale 2 days later, you are required to take $30 redemption by placing on credit card. I was told this would NOT happen and yet it did. While sales staff was nice, clearly not knowledgeable about $$$ transactions!
No, I would not recommend this to a friendSkip the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No real value for the subscription price. Also no one explained that you only have 60 days after purchase to spend the $50 dollar certificate with very little notice.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Frsnk! Thank you for being a My Best Buy Plus™ Member. Membership may be recommended if it provides savings on a purchase that's greater than the membership price itself. We know it is important to understand the value. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). We'd love to look into this further and help with any questions you may have about your membership. When reaching out, be sure to mention that you are responding to your "My Google Review".
not worth it / won't renew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Minimal value. only got it as it was cheaper than shipping. hardly ever see member exclusive prices..
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Chris! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
The membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You give a $50 gift for buying a thousand dollar product and then only give a short time to redeem it.
No, I would not recommend this to a friendBB Plus membership. Not all what they claim it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful before purchasing Best Buy Plus membership. Associate in store told me if the laptop I purchased at the same time I purchased membership went on sale I would get difference back in cash. Laptop went on sale $100 cheaper two weeks later. Nope, no refund. Thanks associate. Go Amazon!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your review with us. Being a member of My Beat Buy Plus does allow for a longer time to have a price match performed. Typically, price matches are returned to the form of payment used. We would be happy to take another look at this for you. Please send us a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number.
Membership not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There’s really never any special member pricing. The only perk to this membership is having a 30 day window for returns rather than 14 days. It’s quite ridiculous that the return policy has changed to 14 days. Not ideal for working people who don’t have time to make it to the store for quick returns.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for leaving your review. Our standard return period is 15 days and has been that way for at least the last 10 years. With My Best Buy Plus, the extended return and exchange window is 60 days. To find out about all of the benefits, feel free to visit www.bestbuy.com/plus and if you have any questions, you can reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Mislead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that if the price drops on an item I purchased within a certain amount of days after the purchase I can get the price difference back. When i noticed the price on the tv I purchased dropped I went online to chat and they told me I couldn’t get the price difference. This membership is a lie.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The receipt for the delivery said it included setup. When delivered I was told that was not true. Live and learn.
No, I would not recommend this to a friendHad to buy the membership to get our Apple at.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was not any help at all . Pretty much on both Apple products told us we need to go to an Apple store. Waste of money buying the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership, JonathanH. It looks like your review is related to a recent service request, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships.