Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Didnt get any value.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The offers were pretty lame if im honest. There really isnt any incredible value you get from having this. Maybe i didnt use it to its fullest potential?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for leaving a review for us regarding your My Best Buy Plus™ membership, JohnE. We want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Felt Tricked into Buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I felt tricked into this membership and see no clear reason for maintaining it. It was a bad sales pitch and I plan on not purchasing any futher items from Best Byyt. I tried to buy something that was then not available at the price at the store and told the purchase would be justified by membership
No, I would not recommend this to a friendBuyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very upset and disappointed with the cc. I paid in full 10 days late and have accrued over $100 in late fees and penalties. I won't make this same mistake again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, EricB! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to your My Best Buy Credit Card. Please note that Citibank can be reached by phone at (888) 574-1301. If you have any additional questions or concerns, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appointment was canceled due to manufacturer refused to allow maintenance in the first year
No, I would not recommend this to a friendBest Buy Salesperson scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy salesperson lied to me about the membership benefits and set me up for auto renewal with my cc without informing me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate you posting about your experience, although this is far from what we expect for our customers. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't found any advantage to it yet personally
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Cher! The My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Confusing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership not fully explained to us (seniors). Had multiple issues with delivery schedule, discount (or no discount), billing discrepancies, phone calls dropped and multiple unanswered questions.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want to ensure that you are satisfied with your purchase and have all the information about the membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on your membership: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
It's ok I guess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it because it was free with my large purchase. I have got no further value since then,
No, I would not recommend this to a friendPlus membership is not for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the value. I have found better prices on line without a membership. Not worth my time to negotiate at the store when I can click and save on line.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, KevinanthonyS. We want you to find value in your purchase and to be aware of the various benefits that come along with the membership. Your My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require any support, or have questions for us, please reach out to us on social media. We would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were not aware that we paid for “ a membership”. It was believed that we were paying for an extended warranty. We will be cancelling the membership in the near future.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, PattiB! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid to have our $7,000 purchase of TV etc from Best Buy and they have been our twice to fix the loud crackling sound and it is still as loud as ever.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Andre.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good !! I’ve got damage flor by delivery guys and still not getting fix it after submitting a claim over the phone and emails. Not great experience for sure.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that there was an issue during your recent delivery and you have been unable to get the assistance you've needed. We would love to connect with you directly, so we can partner you with a specialist and work to review this situation in depth. Please contact us via private message on social media (Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy)).
Why do I have this membership?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No idea what it does. No idea what I paid for. Feel like I was sold a bill of goods.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not knowing the benefits of the My Best Buy Plus membership can be difficult. You can see these online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out to us on any of our social media profiles if you need further support with questions or concerns. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have cancelled my yearly membership. I will not use Best Buy because you require a credit on file to use for automatically deductions for payment.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing these concerns with us. When signing up for the My Best Buy Plus™ membership, a credit card is put on file to assist with automatic renewals. This is done in an effort to assist customers with maintaining protection plans and other benefits offered through the plan. We would love to partner with you and provide any additional help you may need. Feel free to contact us by sending a private message to us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Best Buy Reward programs are terrible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a massive waste of money. I like BB products but their programs, like this one, are terrible and useless. I have no idea why anyone would pay for nothing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .MadDog202! We are disappointed to hear that you are not satisfied with your membership. Being a My Best Buy Plus™ member, you receive exclusive member only deals, an extended 60-day return period on most products and free 2-day shipping. We encourage you to visit https://www.bestbuy.com/memberships for more information on savings and benefits. If you'd like assistance with knowing the specifics of your membership, please connect with Best Buy via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When connecting our support team, be sure to mention that it is in response to your My Best Buy Review.
Not sure what I paid for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The advertised benefits don’t translate into much of anything in reality. Maybe if you’re always returning things it helps but I have found it generally useless.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jeffry! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to be able to take advantage of all the perks included. There are some useful benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Nice for extended return program if you want it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see much value so far in this membership as not interested in returning the after uses.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand that having an extended return policy may not be the greatest incentive to get My Best Buy Plus or Total. There are many benefits like deals and discounts and even protection offered for up to two years on eligible items. You can view many of the benefits at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please contact us at (888) 237-8289, online chat, Facebook Best Buy Support, in store, X (formerly twitter) @BestBuySupport for assistance.
Sold under false pretenses. No value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is useless. The store employees sold it to me under the pretense of free electronics recycling; on my next visit I was told it doesn't cover that.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want to set the right expectations with you regarding the membership, and for you to be aware of the benefits. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Big scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest scam ever!!! You should not have to purchase this membership just to extend your returns to 30 days. You should get 30 days automatically like it used to be. It is this way with pretty much every major retailer, but Best Buy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Maverick! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the membership because I was told I could get free shipping and $50 in rewards that day on purchases I have not received any rewards and I was charged for delivery very disappointing I wouldn’t recommend this membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Nicole! Thank you for reaching out to leave this review, although we hate to hear you have not received any promised benefits from your My Best Buy Plus™ membership. We would be happy to learn more and see how we can help. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!