Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Andre.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good !! I’ve got damage flor by delivery guys and still not getting fix it after submitting a claim over the phone and emails. Not great experience for sure.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that there was an issue during your recent delivery and you have been unable to get the assistance you've needed. We would love to connect with you directly, so we can partner you with a specialist and work to review this situation in depth. Please contact us via private message on social media (Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy)).
Why do I have this membership?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No idea what it does. No idea what I paid for. Feel like I was sold a bill of goods.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not knowing the benefits of the My Best Buy Plus membership can be difficult. You can see these online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out to us on any of our social media profiles if you need further support with questions or concerns. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have cancelled my yearly membership. I will not use Best Buy because you require a credit on file to use for automatically deductions for payment.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing these concerns with us. When signing up for the My Best Buy Plus™ membership, a credit card is put on file to assist with automatic renewals. This is done in an effort to assist customers with maintaining protection plans and other benefits offered through the plan. We would love to partner with you and provide any additional help you may need. Feel free to contact us by sending a private message to us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Best Buy Reward programs are terrible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a massive waste of money. I like BB products but their programs, like this one, are terrible and useless. I have no idea why anyone would pay for nothing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .MadDog202! We are disappointed to hear that you are not satisfied with your membership. Being a My Best Buy Plus™ member, you receive exclusive member only deals, an extended 60-day return period on most products and free 2-day shipping. We encourage you to visit https://www.bestbuy.com/memberships for more information on savings and benefits. If you'd like assistance with knowing the specifics of your membership, please connect with Best Buy via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When connecting our support team, be sure to mention that it is in response to your My Best Buy Review.
Not sure what I paid for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The advertised benefits don’t translate into much of anything in reality. Maybe if you’re always returning things it helps but I have found it generally useless.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jeffry! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to be able to take advantage of all the perks included. There are some useful benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Nice for extended return program if you want it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see much value so far in this membership as not interested in returning the after uses.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand that having an extended return policy may not be the greatest incentive to get My Best Buy Plus or Total. There are many benefits like deals and discounts and even protection offered for up to two years on eligible items. You can view many of the benefits at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please contact us at (888) 237-8289, online chat, Facebook Best Buy Support, in store, X (formerly twitter) @BestBuySupport for assistance.
Sold under false pretenses. No value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is useless. The store employees sold it to me under the pretense of free electronics recycling; on my next visit I was told it doesn't cover that.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want to set the right expectations with you regarding the membership, and for you to be aware of the benefits. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Big scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest scam ever!!! You should not have to purchase this membership just to extend your returns to 30 days. You should get 30 days automatically like it used to be. It is this way with pretty much every major retailer, but Best Buy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Maverick! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the membership because I was told I could get free shipping and $50 in rewards that day on purchases I have not received any rewards and I was charged for delivery very disappointing I wouldn’t recommend this membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Nicole! Thank you for reaching out to leave this review, although we hate to hear you have not received any promised benefits from your My Best Buy Plus™ membership. We would be happy to learn more and see how we can help. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
Cheat you out of the best part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told you het money back on the switch 2 purchase while in line for the midnight release. Nope all Nintendo purchases except that. Defeats the purpose.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, JoshuaJ! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Pointless
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pointless to get this, used to be a free thing, just a way for a company that’s going downhill fast to try a get a few more dollars on the way down
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Matt! Thanks for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. For additional support, or if you have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Have not used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not been able to use this yet nothing that’s eligible Is not what I need
I would recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't seem worth it. We don't buy that much, and two of the open-box items we've bought haven't worked.
No, I would not recommend this to a friendCan’t order online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My app keep cancel my order for no reason, that make Best Buy plus useless
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We understand how you are feeling after having technical issues with your app while shopping as a My Best Buy Plus member. We would be happy to look into this situation further with you. Please contact our team on social media via private message, so we can review this. Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
WiFi Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it as an upgrade in my internet speed fixed my problem. I would like to cancel this membership with a refund if possible
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Please reach out to us on any of our Social Media Profiles for support with cancelling your membership Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Miss the old loyalty progam.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Miss the old loyalty program which seemed to be more customer focused on rewards.
No, I would not recommend this to a friendSCAM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was forced to buy this membership just in order to return and faulty printer that I had purchased 32 prior. I am infuriated this is your process to make money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! We are truly saddened to hear of what you've experienced and appreciate you sharing this with us. Our support team would be happy to look into this for you. You can connect with our team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) so that we can investigate this further. When reaching out, be sure to mention that it is in response to your "My Best Buy Review". We look forward to hearing from you.
Sucks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no need for this membership at all! The cashier said that it’s returnable for 60 days! Well guess what it’s not returnable at all! If you’re an avid vigilant Best Buy purchaser it may be of help but for me it SUCKS! Wish I would’ve not bought this item another reason why I shop at Best Buy very little
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .If you are having an issue cancelling your My Best Buy Plus membership, please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) and we can assist.
Not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold this membership under false pretense. The customer service rep told me I had 90 days to return a laptop if I did not like it, under the conditions of the membership. That was not true at all. I actually only had 60’days and I was not happy with this laptop, which I’ve only used less than 5 time. Now I am stuck paying for it.
No, I would not recommend this to a friendRemoved deals from the membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for the special they offer on games which they have effectively removed from the service not even three month after implementing with no warning in site. Makes the membership feel like it was a rug pull to get people to buy and than remove most of the best parts of the membership.
No, I would not recommend this to a friend