Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Waist of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it.. when i bought two I pads the cashier said if the price reduces i can get the difference. I paid for this membership and the price never reduced.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there Jose! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Save Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because it was actually cheaper to buy it then cancel than to not. Best Buy has never impressed me as a company and this purchase was no different. I will be canceling the membership soon.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. We are saddened to hear that you are unhappy with your membership. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
A scam!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy used a bait and switch to get me to buy the membership. I was promised that I could price match but later told I could not. What a waste!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Brian! In accordance with our Price Match Guarantee: https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002 you are able to price match one time per identical item from qualified competitors. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Its okay. Could be better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ehhhh! I dont like paying for a membership to lose the rewards that I had before that was free. I only had this membershop for free because it comes with the laptop that I bought during the summer of 2024. Once menbership expires, Im not renewing.
No, I would not recommend this to a friendUnderwhelming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Deals offered were not compelling. Advertising about the program once I signed up was lacking. I actually forgot about this membership until I was looking for something. Once I started looking, the discount on items was not enough to encourage a purchase.
No, I would not recommend this to a friendDon’t purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I never purchased it. I get emails sometimes, three-a day, saying my credit card is going to be charged for a purchase from Geek Squad. Started right the next day after purchasing my iPad and getting the Plus membership and has not stopped.
No, I would not recommend this to a friendWhat BB membership?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What Best Buy membership? I bought a cell phone through the local BB store but I did not knowingly buy a BB membership. I do NOT have a BB credit card, having closed it after 24 years.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Barbara! I can fully understand wanting to know more about your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Bad deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cancel it by error and when I tried to reactivate it, I was told I could but all warranties on items that O had bought before were lost already. Useless!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a cancelled membership. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this and also bought a laptop at the same time. The MacBook Pro died and there was nothing that could be done. A waste of money in my opinion
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership, JuliaB. It looks like your review is related to a recent transaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Never should have signed up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Can't login. Can't cancel. Keep getting charged.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
No Real Benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really any benefit to me using this. Can get the same or better pricing elsewhere. Only reason I signed up for it at the time was to get the extra deal on my new appliance. Just going to cancel it now.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, KeW970! I am disappointed to hear that you are not reaping the full benefits of your My Best Buy Plus™ membership. Here is a link with more details on some of the perks of the membership: https://www.bestbuy.com/memberships. If you would like to discuss this further, or require assistance with membership management, kindly reach out to us. Our team would be happy to guide you on any of the following social media platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thank you!
Whats the point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems that everything the membership gives u a discount on is already on sale for the same price to non members
No, I would not recommend this to a friendMembership scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a phone earlier this year and the lady that rang me up signed me up and charged me for the yearly membership and i certainly did NOT authorize that transaction! She even crumpled up my receipt and put staples all over it so i wouldn’t notice!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Tina! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Waste of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got my 25 gift card this plan was such a waste of time and money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We absolutely understand how you are feeling after not getting a promised gift card through your My Best Buy Plus membership. We would be happy to look into this and see what has happened. Please contact our team by privately messaging us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Your customer service is poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whats the sense of having membership when i cant get service when going to the store put my name on the waitlist and waited over 30 min with no one calling me
No, I would not recommend this to a friendNo thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible services and products, sent several thinks back lost my membership money and went somewhere else. Ask for a refund for the membership but was refused.
No, I would not recommend this to a friendNot happy with Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I could buy this membership and could get the best price in a Wi-Fi router. I spent $49 for the membership and could have gotten best price without buying membership by having Best Buy price match amazon. Best Buy would not refund me for the membership and price match Amazon. I’m not happy with Best Buy’s customer service.
No, I would not recommend this to a friendPestering
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly pestered with messages and badges. Was it worth the discount? I’m wondering.
No, I would not recommend this to a friendDo not buy this membership stay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful one of the worst mistakes I made purchasing this. I was misled and when my item broke I was out of luck. The caller was rude and could care less. I will never spend another penny in your store again. I was a long time customer never again .
No, I would not recommend this to a friendWill think twice about geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to geek squad. Not very helpful. Seems bothered that i had a question. Was told at time of purchase i could upgrade my membership at any time . But when i tried to upgrade was told not until 6 months had passed
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Perry! We appreciate you taking the time to share this review here, although we hate to hear Geek Squad was unable to offer the support you needed. We would like to get some more details from you and see if we can help. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!