Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Done with Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not supposed to be PLUS. I specifically told the customer service that i wanted the TOTAL plan. Yet here we are.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not getting the correct plan can be difficult. We would be glad to support you with your concern if you could reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not worth it for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t say that I’ve found any specific reason or value in having paid $50 for this service. When it comes up for renewal, I will not be renewing it. I don’t buy enough items to make it worthwhile. For the person that’s in constant need of the newest items, I can see value. For a person like me that purchases an item here and there, it’s not for me.
No, I would not recommend this to a friendLimited Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never seems to be anything I need when I need it. Strictly and impulse buy system.
No, I would not recommend this to a friendI will never spend a dime at Best Buy again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing worse than the actual product is the value and the only thing worse than the value is the service.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Lack of invites or value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not seeing the value. No tcg invitations or special event invitations.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not getting access to a high demand item can be difficult. You can certainly reach out for questions or concerns to any of our social media profiles below for support.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Never used. Price never dropped.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership was not of value to me. The item I purchased never price dropped and I don't shop enough at Best Buy. Otherwise, nice store and product.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Doesn't qualify for that purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think its worth spending money for a membership and won't be renewing. Every time I go to purchase a new item I find my membership doesn't qualify for that item. Not sure what the membership does if it doesn't qualify for anything.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. I had to get it because I couldn’t return a Christmas gift in time. I had to get the membership to extend the time to return it. So just looking at it, it’s a scam. Best Buy could have easily taken it back. Especially when I was returning it to get something else. Something else that cost more.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Ryan! Thanks for sharing your experience and feedback. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Unsatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t seen the value yet in this membership. It doesn’t seem to have a real benefit
No, I would not recommend this to a friendNot Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t seen anything or been offered anything to benefit my subscription. No benefit for the fee I paid
No, I would not recommend this to a friendNothing to it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like all that is included should be free. Will not be renewed
No, I would not recommend this to a friendNo advantage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see any advantages of it for me. I had to pay it so your employee would transfer data to my new phone.
No, I would not recommend this to a friendMrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was such a hassle from the beginning trying to get a replacement credit card to maintain my Geek Squad contract to pick up of purchase. Too time consuming with constant emails and phone calls.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, PatriciaP! Thank you for taking the time to leave a review for us here regarding your My Best Buy Plus™ membership. It is our goal to keep you informed and to make the process as seamless as possible. I am disappointed to hear that your experience does not match up with our goals. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Bought several ítems delivery and never arrived
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought several ítems delivery and never arrived A Washer, a dryer and a cook top. Still waiting for you
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Any delays in delivery are not ideal and our team would be glad to look into this for you. Please reach out to us via Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) and an agent will be happy to assist. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Price match
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar was purchased at799 one month later it’s 300 dollars cheaper was told when purchased my membership included price matching by associates now Iam told because I financed 3600 dollars my membership won’t cover the price match what a scam and rip off that purchase was so done with Best Buy the whole experience was terrible
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Price matching does not depend on the payment method used. You can absolutely price match purchases that were financed. Please reach out to us on Facebook, Twitter, or Instagram, and we can look into this and assist.
Not Worth the Price
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It is a $50 subscription service with little to no benefits. Only really offers a few discounts on certain products and not many. The two day shipping is mostly applicable even without the membership. That is all it offers. Not worth the $50 unless you shop there every day for select products with the discounts.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .In addition to member deals and sales, My Best Buy Plus members also benefit from a 60-day return period. To find out about all of the benefits of a My Best Buy Plus membership, please feel free to visit www.bestbuy.com/plus or give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
Scam membership that used to be included for free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perks of this membership should be free (and used to be free). Paying for a membership to get Price match and an extended return policy is not good business.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there! Thank you for taking the time to connect with us here. Please know, that all customer regardless of membership have the ability to perform one price match per item. For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't realize this was an automatically renewed arrangement. As a results, I keep paying for nothing - I don't get it. You should rely on opt-in renewal
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking the time to leave your review. We are saddened to hear that you were not aware of the autorenewal. We encourage you to contact Best Buy on our social media, you can contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Bot worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.disappointed feel like I’m not getting any value for it was offered a $50 gift card voucher, but expired in the first month which really tries to force you to buy something without giving you time to think of what you need
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
It's a scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. I only purchased this because your new return policy is garbage. I had an unopened and unused item that I could not exchange unless I purchased this membership. I'll order from Amazon in the future since best buy has gone down hill.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Thanks for sharing this here with us, although hate to hear this was your experience. We would like to learn more and ensure your feedback is escalated. To get started, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!