Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42073 reviews
(42,073 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 2 out of 5 stars
Shouldn't Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't think the $25 was going to expire so soon. Never got to use it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand that having a reward expire can be difficult. Please reach out to us on X @BestBuy or Facebook Best Buy chat to look into your concern.
Rated 1 out of 5 stars
Have never used it and probably never will
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've yet to find a use for this. Was not a good decision.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We deifnitely understand the importance of finding the value with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
No satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I fill like I got trick to get into this best buy membership, but gues what a soon as the tern is over I am leaving and not coming back.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Juan! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it honestly I don’t save on anything significant probably broke even
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships and we will be happy to assist or answer any questions you may have!
Rated 1 out of 5 stars
Poor management, switch and bait tatics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.honestly not sure what i get for this membership, I recently inquired about getting a laptop computer. I got not extra for having this membership and secondly, IF I purchased one, they would either charge me extra to have the documents to have them transferred. They would If i purchased a higher membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there. Thanks for leaving your review, we do appreciate you taking the time. It's unfortunate that you were not able to take advantage of the membership. We do offer different membership options; this allows each person to select the one that works best for them. Your membership offers benefits such as free standard and two-day shipping, extended return period, exclusive sales events, exclusive products and prices. The My Best Buy Total Membership offers even more. You may view the benefits of the membership here, www.BestBuy.com/totaltech . If you have questions or need assistance regarding your membership, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us .
Rated 1 out of 5 stars
Membership not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your store employee lied. He said it doesn't Auto renew however it does Auto renew. And it's not worth the money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .I can certainly understand wanting to use the benefits provided by your My Best Buy Plus Memberships. I have provided a link that outlines the benefits of our My Best Buy Plus and My Best Buy Total Memberships.
https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285&ref=212&loc=458360740&utm_source=bing&utm_medium=cpc&utm_campaign=458360740&gclid=da7c672fa3351ea249190f964e2ea6ff&gclsrc=3p.ds&msclkid=da7c672fa3351ea249190f964e2ea6ff
Rated 1 out of 5 stars
No benefit that I can see
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea how I was talked in to getting this or what the benefit is to having it. The sales person said it would be like saving the price of it on my first purchase but I have never had savings on additional purchases. It’s just another thing that sucks money out but gives nothing in return that I have to keep track of.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Susan. Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
No value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nowhere near the value, got it during a promo to get an item cheaper. Two days after i bought the membership they dropped the price of said item by 50 anyway. Havent had a single instance where i would have saved enough to justify the membership. Its getting out of hand with all of the plus subscriptions. None are worth the cost
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer Beware Bestbuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy stole over 72 dollars from a refund that Was due me. Refund was sent to 2 credit cards from 5 years ago. One of which i have no idea who it waslwuth. Bestbuy refused to give me the info about This card. You lost a loyal customer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Be informed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was signed up for this unbeknownst to me. I had it for a year before I found out. They did cancel it immediately when I called. Thank you for that.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Crystal! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Plus not needed or used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Plus membership when I made a large purchase but never saw deals that were significant enough to use the benefits of the program again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there! I can fully understand wanting to know the full value of your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
No bueno
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot log onto my account. You send me the ads/information to this email but then I try to look at the member deals and benefits and it tells me there is not an account associated with this email. Incredibly frustrating. I quit trying to use it and it has probably cost you several large purchases.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are disappointed that you have not been able to take advantage of your My Best Buy Plus membership. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) so we can try and get this resolved for you?
Rated 1 out of 5 stars
Not worth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent more money in membership fees than I saved. It was unfortunate. I canceled my membership.
This review is from My Best Buy Plus™ Yearly Membership
No, I would not recommend this to a friendRated 1 out of 5 stars
Rarely use it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I suspected, I have never used it and doubt that I will! Rarely have a need to shop at Best Buy! Hard to find someone available to sell you anything!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Beverly! Thanks for taking the time to leave a review. Although we are sad that have not been able to take advantage of your My Best Buy Plus™ membership. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 2 out of 5 stars
Will not renew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough extra savings. Not worth it for me will cancel before automatic renewal kicks in
No, I would not recommend this to a friendRated 1 out of 5 stars
Got if for free; wouldn't pay for it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy closed the store closest to me so I don't shop there as much. But the "advantages" of this program are not worth paying for, at least for my purposes.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
What a waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for the discount on a TV that best buy never delivered. Requested this be refunded when they refunded the TV. I guess that never happened.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 2 out of 5 stars
It’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion, the membership doesn’t have much deals if your trying to buy a ton of technology.
No, I would not recommend this to a friendRated 1 out of 5 stars
Way too expensive for what you get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way too expensive for what you get. The benefits for the most part used to be part of their FREE rewards program. They had additional benefits (like people have mentioned with the video game promotions) but they got rid of most of them. Total scam!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Ryan! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support.
Rated 1 out of 5 stars
Doscontinue my membership !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You did not asked me if I want to renew my membership !
This review is from My Best Buy Plus™ Yearly Membership
No, I would not recommend this to a friend
