Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42073 reviews
(42,073 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
No bueno
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot log onto my account. You send me the ads/information to this email but then I try to look at the member deals and benefits and it tells me there is not an account associated with this email. Incredibly frustrating. I quit trying to use it and it has probably cost you several large purchases.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are disappointed that you have not been able to take advantage of your My Best Buy Plus membership. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) so we can try and get this resolved for you?
Rated 1 out of 5 stars
Not worth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent more money in membership fees than I saved. It was unfortunate. I canceled my membership.
This review is from My Best Buy Plus™ Yearly Membership
No, I would not recommend this to a friendRated 1 out of 5 stars
Rarely use it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I suspected, I have never used it and doubt that I will! Rarely have a need to shop at Best Buy! Hard to find someone available to sell you anything!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Beverly! Thanks for taking the time to leave a review. Although we are sad that have not been able to take advantage of your My Best Buy Plus™ membership. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 2 out of 5 stars
Will not renew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough extra savings. Not worth it for me will cancel before automatic renewal kicks in
No, I would not recommend this to a friendRated 1 out of 5 stars
Got if for free; wouldn't pay for it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy closed the store closest to me so I don't shop there as much. But the "advantages" of this program are not worth paying for, at least for my purposes.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
What a waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for the discount on a TV that best buy never delivered. Requested this be refunded when they refunded the TV. I guess that never happened.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 2 out of 5 stars
It’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion, the membership doesn’t have much deals if your trying to buy a ton of technology.
No, I would not recommend this to a friendRated 1 out of 5 stars
Way too expensive for what you get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way too expensive for what you get. The benefits for the most part used to be part of their FREE rewards program. They had additional benefits (like people have mentioned with the video game promotions) but they got rid of most of them. Total scam!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Ryan! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support.
Rated 1 out of 5 stars
Doscontinue my membership !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You did not asked me if I want to renew my membership !
This review is from My Best Buy Plus™ Yearly Membership
No, I would not recommend this to a friendRated 1 out of 5 stars
I feel scammed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel deceived. The salesman convinced me to but the Plus membership because the purchase i was making always goes on sale. Therefore i would be able to get a substantial refund from the price protection.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .GlenS! Thank you for being a My Best Buy Plus™ member. Members do receive an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. https://www.bestbuy.com/memberships. You can also connect with Best Buy via Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to your My Best Buy review. Our support teams would be happy to assist.
Rated 1 out of 5 stars
Don’t waste your time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saw no benefit as I had to chat three times and visit the store three times to complete a trade ina nd price match, each online rep gave me information that the store would not adhere to. Elite membership meant nothing to my user experience
No, I would not recommend this to a friendRated 2 out of 5 stars
I'm happy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was absolutely no benefit of being a plus member and having the work done.
No, I would not recommend this to a friendRated 1 out of 5 stars
Utter Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a highly disappointing experience. I paid for the Microsoft package and virus protection and came back to the store for help when I could not overcome challenges with the install. The store installed a lesser license than I paid for and I have been without virus protection. I will never buy from Best Buy again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Some benefits are expired already
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This originally came with a crunchyroll 60 day promo, but I couldn't redeem it. I messaged the Crunchyroll support and they said the promo period already passed, what a scam.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a promotion. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Horrible installation Experience. No shows galore!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible installation Experience. No shows galore! It worth buying the membership when no one shows up even after confirming the morning of the appointment.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your installation, although this is far from what we expect for our customers. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) to receive support with this appointment. Please mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 2 out of 5 stars
7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I haven’t seen any evidence that it has been a good thing for me
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told the membership was free with purchase.. wasn't true. Had to return the merchandise because the product didn't work, was given only a partial refund. I don't see major deals or discounts using this membership thing.. what is it even for?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, BuzzWord! We're saddened to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. For assistance with other questions or concerns, you can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Rated 1 out of 5 stars
Not worth the fee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No idea what this membership brings to me. When I buy something from Best Buy I have to tell them to add my membership to the purchase. Never asked
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, PalashD! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. If you require support, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thank you!
Rated 2 out of 5 stars
Plus membership review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love saving extra money by being a Plus member and receive special deals.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. We appreciate that you enjoy saving extra money by being a plus member. The 2 star review would make us think that there was a problem or concern in regards to your membership. Please check out all options available with your benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Rated 2 out of 5 stars
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im not a big tech guru. So Im not seeing very good deals for items that I currently want or need.
No, I would not recommend this to a friend
