Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
iPad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gal that sold us our iPad gave us a verbal discount for free uploading our old laptop to the new one, but the guy who actually did it for us realized we weren’t charged and said there was a fee. It’s not his fault, but she lied to us. It also took an hour and a half to get it done. It was not our favorite experience.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks for reaching out, West. Communication is definitely important, so I can understand where you are coming from. Feel free to reach out to us at (888) BEST-BUY, or via your social media profile. We would be happy to look into what is possible.
Be careful with the membership fee (My Best Buy) t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be very careful when you buy something since they charged me for this membership without mentioning anything or without offering it. The problem is that the charge was made before I realized it. Obviously I already canceled the membership. This happened at the best buy in Salem New Hampshire 290 S Broadway Unit E, Salem, NH 03079
No, I would not recommend this to a friendThe membership is not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cash grab by Best Buy. I only purchased it to extend my return window in case I needed it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Best Buy Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never able to get new releases of Pokemon cards or anything else
No, I would not recommend this to a friendMisleading sales technique.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Misleading in sales phase. No resolution. Just blamed customer for not listening. Interesting approach.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello! It's concerning to hear about the interaction you had regarding your membership when looking for support. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Added Club MEMBERSHIP without approval.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was added to my bill without my knowledge or approval. This is my seconded request in a week for a credit ...
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .For support with cancelling or complaining about a service you didn't authorize please reach out to any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Do Not Do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this membership would allow me to save my credit card in your system after a few months that I didn’t buy anything from you. I was never told there was a fee to pay for it. Lin other word . I was lied to but this membership and of course there is no refund for it. There l, how is that for a wonderful review?
No, I would not recommend this to a friendMisleading and lying sales people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was conned into getting this membership. The sales rep lied to me about a benefit on the gas dryer I was buying if I bought the membership. When I tried to claim the benefit Best Buy told me that my item was not eligible for it and wouldn't refund the membership in full either.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand that having concerns on the My Best Buy Plus membership can be difficult. I would be glad to help in regards to your concern on your Gas dryer "benefit" and possib refund of your membership. Please reach out to us on X @BestBuy or Facebook Best Buy chat for assistance in any mater we can. You can also see all Member benefits available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t help me. I wasted money on this. I think there should be better explanation to it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Benefits are shown online https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 and you may have received an email when you purchased the My Best Buy Plus membership. Please reach out to us if you need support on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Terrible account access
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot access my account after spending hours with Bet Buy customer service. I'm going to cancel it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having issues with accessing your account can be difficult. Please reach out for support on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
worst experience ever, thinking about returning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got hoodwinked into membership when i just wanted to replace my computer, now i cant even access membership, poor poor add on to my purchace,
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Buyer Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I agree to a free trial membership when our new TV was installed. There was no discussion of automatic renewal in six months. There was no notification regarding renewal and no need. If this was charged to the credit card I used to pay for the TV installation, it was without my knowledge or consent. Buyer beware!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Marty! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. You should have received an advance notice of membership renewal to the email address you provided. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Deceptive manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I forget what kind of manager sold me this but I do remember it was a manager. He said it would come with a $20 gift card. Never got said gift card. Was able to return the item, which was unopened. Getting nickled and dimed by Best Buy sucks
No, I would not recommend this to a friendMembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda useless, had to buy it in order to return a package .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to the extended 60-day return period, your My Best Buy Plus™ membership includes exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review if you need any assistance from our team.
They giveth then taketh away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful signing up. They start off with great benefits and then remove them entirely to be replaced with basic stuff. It was great for 2 months but then they got rid of all the cool stuff like switch games buy 2 get 1 free. Which is the reason I bought it in the first place.
No, I would not recommend this to a friendNot worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too much value in terms of exclusive deals. Rarely used it for anything.
No, I would not recommend this to a friendI feel tricked into signing up for this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was signed up for this by an employee thinking I was signing up for a geek squad thing for my vacuum. And when I realized it was the wrong thing they couldn’t refund it for me and told me I had to call the 800 to get it reversed. I was inconvenienced for something that wasn’t useful to me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear about your experience with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for quick assistance.
I was lied to.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that this was required when I made my purchase and that if I didn’t want it, it would automatically be removed and I would not be charged.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use geek squad so can't rate that. Had the impression that there were special every-day discounts for members but so far I've only saved $2 on one item. The few notices I've gotten about "deals" are on items I have no interest in purchasing. At this point I see no reason to renew, no value to me so far.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. In addition to exclusive member prices on thousands of items as well as access to sales, events and products, you receive free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Used it a couple of times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it a couple of time, and need to have more promotions under this category.
No, I would not recommend this to a friend