Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Didnt like the service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was passed down from one sales person to another. Not fully explain about the product purchased. Add more money for something that I would have like to be replaced.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that you have been unhappy with your My Best Buy Plus™ membership. Your membership provides you with benefits such as an extended 60-day return window, access to exclusive sales events, and special member pricing. We would love to connect with you and learn more about your concerns. Please reach out to us by sending us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). Make sure you refer to your "My Best Buy review" in your message.
No purchases
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been to Best Buy in quite a while and I don't appreciate renewing my membership without prior notification of this.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Jenny, Thank you for your feedback on your My Best Buy Plus membership. We understand that membership renewals can sometimes be surprising, and we apologize if this one caught you off guard. Just as a reminder, your signature at the time of purchase acknowledges the renewal process. We also send multiple renewal notifications to the email address on file in the weeks leading up to the renewal date. If you have any questions or concerns about your membership, we're here to help! You can reach us directly at (888) BEST-BUY or (888) 237-8289 or find comprehensive membership details at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285. Thank you!
I was tricked into bting membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not gain anthing from membership. Salesman did not tell me he was adding it to my purchase.
No, I would not recommend this to a friendGross cheating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No use, they sold me a laptop 1068$. Two display ports still on best buy application. None is present on laptop. Their primary care support are utterly useless. Never buy it, they offer for free in festive seasons.
No, I would not recommend this to a friendBeware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be aware of the sales of twelve months same as cash, I paid $500 the first month and $500 dollars the second month and since i got my last check to finish the pay-off i was charged $30.00 for going past due date after the third month. My plans are not to purchase anything else from Best Buy
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .It sounds like you have an issue with the My Best Buy Credit Card. Please contact Citibank at 1 (888) 574-1301 with any questions or concerns you may have.
useless to me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never used my membership. I signed up because a staff member told me I could get a refund on the price of a computer I just bought when the same computer went on sale later... it never happened. I was fooled into this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey Wendy! We appreciate you sharing this with us, although hate to hear you were unable to take advantage of a price match. We would like to learn more and see if we can help. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
Not a good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have never used it, to difficult to get the help needed. Came to the store to ask question and person was rude and did not help . was a waste of money and time. Service should be more user friendly . Cannot answer simple questions.
No, I would not recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. I canceled my membership due to no rewards after purchasing a large item and a customer service rep with a poor attitude.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havent seen any valuable member prices that justify having this
No, I would not recommend this to a friendLied to by Salesperson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The employee who sold me this said that I would get a $50 in store credit after 90 days - in other words the membership would pay for itself. That seemed like a win win so I went ahead. Now when trying to make a purchase I learned that was a lie. They seemed so honest. I don't really trust this store now.
No, I would not recommend this to a friendPlus membership was better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The previous Plus membership was better than this new offer. This offer is pricey
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
A fee you get charged for working a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm honestly not sure what it's even for, just that I was delivering mail and packages for 14+ hours a day six days a week for around six weeks before and after christmas and when I came to return an item they said I was hosed unless I bought this for $50. Better than being out the whole amount I guess.
No, I would not recommend this to a friendNot worth the cost.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only redeeming quality the membership has is it lets a member know there are upcoming sales or price drops. Not sure that's even worth it anymore.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, Suebedo! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. In addition to drop notifications, there are some other great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It just doesn’t have as many game deals as I thought it would. Not for me.
No, I would not recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it’s crazy that you have to buy a membership to get some perks. When I made a purchase, the salesman asked for my credit card number & added it on my bill without saying anything. Since I didn’t use a Best Buy credit card, I got nothing in return. Only one item got a slight discount with the membership. Very disappointed.
No, I would not recommend this to a friendWorthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are no real savings or benefits. Store sales for all customers are added to the members savings as if was a benefit from the paid membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thanks for sharing your experience with us. We know how important it is to understand all of the available perks included in your membership. You can see a full lists of those benefits here at https://www.bestbuy.com/memberships. If you still need some assistance, please out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.
Unsure about membership cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really haven't been able to take advantage of it, I don't think.
No, I would not recommend this to a friendMembership doesn't do what they say they will.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an Ipad and within a few days the price dropped. I thought that I was going to get an alert of the price drop so I could get the difference back. I called customer service after trying to resolve the issue online unsuccessfully .I still don't see the credit back on my Best Buy Credit Card.
No, I would not recommend this to a friendBest Buy is Stealing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it. Asked for return. They didn't return it then prorated me. Leaving me still owing 9.31 on the BB CC. Did I say it was never used the service or received any discounts and Best Buy is in with Citti card.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! It's concerning to hear you weren't able to get the support you needed. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience further or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more about your experience and provide any assistance you need now.
Not Worth it!!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was definitely not worth having. To many excuses that certain products were not part of the membership. Will not buy again. SAVE YOUR MONEY!!!!!!
No, I would not recommend this to a friend