Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42074 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1881 Showing 37,601-37,620 of 42,065 reviews
  • Rated 2 out of 5 stars

    EH

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Includes things that best buy should already include, only really bought for an extntended return poilicy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No value to the membership. You only get one month to use the rewards before they expire :(

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      The My Best Buy Plus membership is a yearly membership. I am not sure if you are speaking about reward certificates. If you wanted to get more rewards points our My Best Buy Credit Card helps you also bank points earned. If you need support please reach out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was promised a lot of fluff but only got a hairball. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it! It’s a scam. A salesperson sold it to my daughter when we were shopping at Best Buy, claiming she’ll get a refund. It never happened…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pay to save

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a shame that Best Buy has sunken to this level. We used to define our membership level and perks based on our purchase history and receive incentive to really look for the good closeout deal. Now there are a vast array of products that are only cheaper if you pay to save.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gaming pc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad service don't know how to talk or work with customers

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Cancel renewal and refund charges

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I have not been involuntarily renewed without any action on my part. If that did happen please cancel the renewal and refund any charges.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Dennis! We are saddened to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist with cancelling your membership. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Benefits sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a reward of $100 after I bought my 12.1 iPad and before Best Buy used let you keep the reward for six months Today when I was trying to use the reward it turns out it expired February 2nd, I choose the payment plan with interest as long I can keep my reward and now I have nothing, that's a completely rip off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not worth the $50 you have to pay for. On top of it there is poor customer service if you have any issue with an order or delivery.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello there! I can definitely understand wanting to get the full value with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    Only used it once

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy enough tech stuff or appliances to make it worth my money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi. Purchases on electronics, accessories, computers, televisions, radios, etc. Are just a few of the options the My Best Buy Plus membership can provide discounts on. You can also look into the My Best Buy Total for protection plans included while the plan is active for free for up to two years with a deductible if the plan is needed to be used. Providing protection at an affordable price. https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    i couldnt get in the account, you didnt send me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt got the code to submit and sig in the account

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having issues with signing into your account can be difficult. Please reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy) , Twitter/X (twitter.com/BestBuySupport) , Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    Please simplify enabling 1 to find out special dea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs to be simplified much more for you extra deals that come through

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sales person added it, I havent even used it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waste of money. Havent used it Sales person added it during a purchase. They never even had my gpu in stock. Went elsewhere. Need to cancel this

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We are saddened to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Nothing really gained

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership doesn’t really get me anything. I didn’t get lower prices. I didn’t get better customer service. I’m just not really understanding what this expensive yearly charge gets me. I cancelled today

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Stephen! Thanks for sharing your review, although we hate to hear your recent experiences led you to cancel your membership. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    Might not be worth it to many

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has removed discounts and b2g1 free switch games perks. Literally less for your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needs more value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started this because of the return policy and shipping, but it is really not the value that they state

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible don’t buy it in the store if you want to use online called customer service they can’t find it. Told me to go to the store. Store says call customer service. Probably just end up disputing the charge to be done with it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You're not doing enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely any discounts, points earned, no tangible benefits at all?? What's the point of this dumb program!? I expect MUCH more for a PAID program!!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Cancelled my order and said I had to pay $200 more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cancelled an order I placed on Cyber Monday without warning, and when I called to reverse the cancellation, they said they wouldn't honor the sale price I had and had to pay $200 more! I'll order elsewhere then.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Sarah! We appreciate your review, although it's concerning to hear about this experience and that your order was cancelled, which we understand would be frustrating. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to look into this and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Dont do business with best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give a negative star rating my experance with best buy made me cut up my card and will never step foot foot in a best buy store ever again

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech