Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Just another gimmick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Plus membership for a year and found if there were any savings to gain, it would be on items that were sitting on the shelf too long (not selling) and most people would not have any use.
No, I would not recommend this to a friendThe worst customer service experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What happened to Best Buy. You cannot even contact the store directly you get a customer service reps that give you incorrect information.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, DianeH! Thanks for taking time out of your day to leave a review of your My Best Buy Plus™ membership. Trying to get answers to your Best Buy questions should be easy. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not worth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a good deal on my laptop purchase, but I did not realize any value in this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there, Michael. Getting special pricing is just one of the many perks included with your membership. You can see a full list of all of your benefits here at https://www.bestbuy.com/memberships. If you have any questions, please reach out to us on social media. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered product under my best buy plus, despite 2 day deliver they actually gave me a timeline of 12 days. Why in the world did I pay for this. I asked for assistance with the issue and was just told that was the best they could not and could not cancel or offer anything for the issue. I could just return the product
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review and would be glad to help answer any questions you may have. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us.
Use it here and there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothin crazy, bought a couple things from them. Works good
No, I would not recommend this to a friendDon't believe they will price match.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expected Best Buy to honor price match on a TV wall attachnent. About $170 versus $250. Manager refused. So much for saying the woul price match - they would not.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, John! We appreciate you posting about your experience, although this is far from what we expect for our customers. We would love to document your experience and assist any way possible. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Unable to reset PWD or get to an Agent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very good. Your membership Web site gets an F. Unable to login, Reset PASSWORD. I get emails from the Marketing Department but unable to reset password and thus get the credit for a less expensive TV mount.
No, I would not recommend this to a friendexpensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.expensive, I dont see huge discounts also or difference from having it.
No, I would not recommend this to a friendDidn't use it much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice idea but I didn't really use it. I only made one purchase.
No, I would not recommend this to a friendRip off.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store tried to rip us off on this. Did not tell us our "free" trail was ongoing and had to be cancelled. Will never shop at Best Buy again.
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage..would never lurchase again..best buy is a dying company that keeps changing their plans and their rules that benefit them not the customer
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you providing your feedback, although this is far from what we like to hear. We would be happy to document your experience and assist in any way we can. Please feel free to reach out to us on our social media. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
All hype not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I wouldn’t purchase this again unless there was something I knew I needed that Best Buy had a good discount on. But most of the items they discount are just stuff there trying to get rid of that nobody wants. Also the early access item or special event deals are very rare. No video cards that I’ve seen.
No, I would not recommend this to a friendNot really a benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I initially purchased this benefit, I was under the impression that I would be saving a great deal of money, have access to special deals and promotions. However, whenever I make a purchase and I mention this "benefit" I am always told it does not apply. It did work once when I purchased it....once.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You can find member-exclusive deals and sales events on www.bestbuy.com/plus and there are many items that have member-exclusive discounts. If you have any questions, feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
My membership was useless!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Everett manager, Justin, who sold me my membership also tried to pile a lot of stuff on. I told him I did not want a credit card, but he went ahead with applying for one. The credit agency sent me a letter that he applied for one.
No, I would not recommend this to a friendBest Buy does not live up to price match promise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to execute the price match promise. In store manager told me I have to go through customer care, Customer care told me I have to go to the local store to get the price match credit! I could not get the credit from either one!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Gary! We appreciate you reaching out with this feedback, although hate to hear you were given a runaround regarding your price match request. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
Membership was a loss of $50
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I tried to use membership, nothing that I needed was member discounted. I bought a stackable washer/dryer that was not discounted, Bought an over range micro wave - not discounted. Bought a laptop - again no membership discount. Def lost out on the $50 membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for sharing your review. While not all products qualify for a member discount, thousands of items do have exclusive member pricing. Your My Best Buy Plus™ membership provides you with lots of other benefits as well, including access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
No help at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it’s a waste of money, no benefits to me as a customer.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Signed up to get premium access to an nvidia rtx 5090. There was no early access or priority access for members. It sold out instantly to bots.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .CaseyP! Thank you for being a My Best Buy Plus™ member. Though our members do receive an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping, we understand that discovering that the this particular item was not presented as a member exclusive is not what you've anticipated. Kindly connect with Best Buy via Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to your My Best Buy review. Our support teams would be happy to assist.
Best buy plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing it's good for is extending exchange time. Auto renewal is bull. Speaking of that, i got to cancel it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .If you would like support with canceling your membership please reach out to us on any of our Social Media Profile for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Browse offers before purchasing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was a great values at first and then the offers changed and became less in what I was interested in. It gives you access to stuff like “drops” on the app; but when you try to access the drops the you’re stuck with a loading screen and left out of the offers. Think twice and look the offers before purchasing this membership.
No, I would not recommend this to a friend