Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless for trying to purchase hard to get items, despite it being one of the top features they advertise, discounts are usually matched by other stores, 2-day free shipping is rarely available.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Andy! We're sorry to hear you were unable to take advantage of a sale as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money to save some money. Cancelled as soon as possible
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for leaving us a review. It saddens us to hear that your recent experience with your My Best Buy Plus was not a positive one. We appreciate your feedback, and would like to formally document your interaction.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Nope!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money, I used it once when I purchased my computer. But that was only because it was part of the package for my computer. I disnt want it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .MaryK! Membership may be recommended if it provides savings on a purchase that's greater than the membership price itself. We know it is important to understand the value. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). We'd love to look into this further and help with any questions you may have about your membership. When reaching out, be sure to mention that you are responding to your "My Best Buy Review".
Bad membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst membership purchase in my life!!! The guys on the store offer this of I item that i needed to change after 40 days an they saud that the item could not be returned and covered by the menbership what is stupid is i got offer it specific for the Item. Also they offer me 50$ credit that i never recieved...
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Melissa! We appreciate you posting about your experience, although this is far from what we expect for our customers. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance with your membership, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Sad times charging their frequent customers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shouldn’t be charging for this it should just be the features of spending a certain level per year of like $1000 or something low. These companies charging you now to provide features and benefits to shopping with them was previously a cost of doing business now they charge us to treat us nicely. Sad sad.
No, I would not recommend this to a friendNO: no advantage to have a Best Buy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found no advantage to the Best Buy membership. Just empties my wallet. I canceled it through my bank. If I find it has been billed again I will have to try more serious action.
No, I would not recommend this to a friendIs a membership worth the money?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wS persuaded buy sales staff to purchase this in case the item that I bought went on sale, and I could recoup some of the purchase price. As soon as the 60 days is up I will be canceling it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .MarciaS! We are happy to know that you intend to take advantage of the savings that come with being a My Best Buy Plus™ member. There are so many perks that come with membership. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact connect with us via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out on social media, be sure to mention that it's in response to your "My Best Buy Review".
Don't buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for this instore and it got linked to a random account. I can't use any rewards or anything
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Oh, no! We hate to hear about this account issue, and we'd like to help get this sorted out. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
I think I wasted my money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never used it. I so necessarily understand the benefits of it.
No, I would not recommend this to a friendStore has not returned my calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service. Terrible communication with staff and have not returned my calls
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Dennis! We can definitely understand the need to speak with someone directly when needed. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. You can find us here: Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), Instagram (http://Instagram.com/BestBuy).
Customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was very poor . No outreach until month after unit was incomplete with installation.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist.
it shouldn't be this hard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't cancel the membership. This is very frustrating since my husband and i are using the same email, i can't restore my account's access.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your concern. I would recommend using a separate email for separate accounts to avoid issues with accessing your Best Buy account. If you need support please reach out to us on any of our Social Media Profiles on Facebook (facebook.com/BestBuy), Twitter/X (x.com/BestBuySupport), or Instagram (instagram.com/BestBuy). We would like to look into this concern.
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Not sure why this was purchased. Maybe if you’re a tech person buying all the time.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to learn that you have not received the benefits of your My Best Buy Plus membership since becoming a member. Your membership gives you access to special members sales events, members only pricing on select items, and an extended 60-day return period. We would be happy to connect with you and review your membership together. Please contact us via private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Blackmail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was forced into the purchase in order to make a return even though it was within 30 days. although I have tried to use it multiple times, I don't find any valuable sales as was told to me by the manager, and all my friends said I shouldn't give you my business because of being blackmailed into buying it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Nancy! We appreciate you posting about your experience, although this is far from what we expect for our customers. We want to ensure you get the support you need with your membership and can get the most out of the benefits available. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance with your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us.
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No value in this as the perks don't even come close to what threery were before you had to pay for this. Good thing it was free when I purchased my laptop as a deal. I didn't even use anything it offered. Just another gimick.
No, I would not recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it, cant use it, cccccccccccccccccccccxxx
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with your My Best Buy Plus membership can be difficult. Using the membership is as easy as using your account online at our Best Buy website, or the Best Buy App. You can also use it in store by using the phone number attached to your My Best Buy Plus membership account. You can reach out for support to any of our social media profiles below. Facebook (facebook.com/BestBuy) , Twitter/X (twitter.com/BestBuySupport) , Instagram (instagram.com/BestBuy)
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told if I purchased this membership then I would receive the Black Friday sales price on a large item I bought. He indicated it would most likely go on sale but of course it did not. Wish I had my $50 back.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only able to use it 1x so far, not worth the money. Even at Christmas any selection I made that qualified as a Best Buy member was either out if stock undeliverable or would not arrive in a timely manner
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Kathy! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
I regret my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really disappointed by the treatment am getting from you guys I order a Bella espresso machine but I still don’t get the due date was 04/10/2024 but nothing is happening until now I call a customer service many times but i am getting the same answer is shipped but nothing is happening
No, I would not recommend this to a friendDone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No value for me. Set up men spent most of the time here telling me what they don't do. Sent tv back. Done with Best Buy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, PatriciaC! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent experience, and we would be happy to look into this closer to better advise. For support, please reach out to us on social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thank you!