Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
General manager for that area
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad experience with workers in best buy on 75 th street, after purchasing membership on their insisting the same people in same store told me I can't use membership because it's not working for that but when I show them video recording when they told me to take and will work for that they told me to leave the store....
No, I would not recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't see the value in this. Not receiving many deals, no tangible benefit in store.
No, I would not recommend this to a friendWon’t renew.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved me a great deal off of my purchase, so it made it all worth it. That first purchase my item wasn’t shipped the 2 day shipping as advertised. Too many notifications and emails even when my preferences were set to off.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. We would be happy to see if we can help in any way. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership was minimal advantage at best, Stll reeived poor service.
No, I would not recommend this to a friendWorse buy lol
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful service very rude not sure if I’m going to go back here.wish I got my money back from membership after how I was treated
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, ShaneT! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. This is far from the experience we want our customers to have. It looks like your review is related to a recent in-store interaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
little value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does little to nothing. Need to cancel this money grab.
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it, compelled to signup and ended up having to return item but membership wasn’t returned.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with your membership not being returned when you requested it can be difficult. please reach out to us on any for our social media profiles for support with your return Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
NOT FREE AT AFTERALL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful when offered a "free membership". This membership will be charged in the back end and is not very useful, coveted items are available for all without priority for members. Also the membership is recurring.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Couldn’t easily cancel. Seems like they hide the
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this thinking it would be a great idea. It wound up, not being very useful at all. I did not use it once throughout the entire year.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Still can’t access it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I agreed to it was to get the $50 credit which I haven’t received yet ( I don’t guess, because I still can’t access it)
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, MaryjC! Thanks for taking the time to leave your review of My Best Buy Plus™. We are saddened to hear that you were unable to access your gift card. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
cancelled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cancelled ...worst customer service from Lake Geneva WI. store...never again...
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns in the store can be difficult. We would like to hear more on your experience if you could reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
It's ok I guess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good I guess. The free 2 day shipping is good, but there really isn't many sales for members.
No, I would not recommend this to a friendMembership plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't been able to use this yet to benefit from the plus.
No, I would not recommend this to a friendDon’t get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cashier just added it to my purchase without My approval.
No, I would not recommend this to a friend100000 million times tried to cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to cancel but nobody helped me very bad customer service
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They claim you’ll be able to have work done on any tech in the house however that’s not true. Additionally, they will not come and hang a tv or run wires through the wall. As. Long time Best Buy fan an customer, very disappointed
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, BrianW! We appreciate you posting about your experience, although this is far from what we expect for our customers. The My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! My Best Buy Total™ offers the same but includes 24/7 tech support, protection plans (including AppleCare+) for up to 24 months with an active membership, 20% off repairs currently not covered by a plan. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support. When connecting with us online, be sure to use the phrase "My Best Buy Review" in your response.
Deception...Lies...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Manager said points would be credit on the BB credit card. Nothing was said about points good only at BB!!!!.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .While Rewards Points are earned by making purchases or promotions with Best Buy. You can utilized earned points to exchange them for Gift Cards online. If you need support with your Best Buy Credit Card you can see more information online at https://www.bestbuy.com/site/misc/financing-rewards/pcmcat102500050032.c?id=pcmcat102500050032 . Please reach out to any of our Social Media Profiles for further questions or concerns Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Terrible Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst experience! Promises made were promises broken! After repeated attempts to reach management no one ever got back to me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Dick. Thanks for sharing your experience with us. We know how important it is to receive the service that you expect. If you still need some assistance, please out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.
Did not ask or give permission to sign up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was added to the Best Buy plus with out being asked or asking a was told by customer service it was refunded in December an it was not. A now I added the membership I wanted to cover my new laptop a now I have two memberships an I have called twice to cancel the $50 one a they still have not.
No, I would not recommend this to a friendNa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough of a value to shop at Best Buy. Needs work .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks for providing your review. The My Best Buy Plus membership includes member-exclusive sales and events, free 2-day shipping, and an extended 60-day return and exchange window. To find out about all of the benefits, feel free to visit www.bestbuy.com/plus or reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).