Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
It's ok I guess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good I guess. The free 2 day shipping is good, but there really isn't many sales for members.
No, I would not recommend this to a friendMembership plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't been able to use this yet to benefit from the plus.
No, I would not recommend this to a friendDon’t get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cashier just added it to my purchase without My approval.
No, I would not recommend this to a friend100000 million times tried to cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to cancel but nobody helped me very bad customer service
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They claim you’ll be able to have work done on any tech in the house however that’s not true. Additionally, they will not come and hang a tv or run wires through the wall. As. Long time Best Buy fan an customer, very disappointed
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, BrianW! We appreciate you posting about your experience, although this is far from what we expect for our customers. The My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! My Best Buy Total™ offers the same but includes 24/7 tech support, protection plans (including AppleCare+) for up to 24 months with an active membership, 20% off repairs currently not covered by a plan. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support. When connecting with us online, be sure to use the phrase "My Best Buy Review" in your response.
Deception...Lies...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Manager said points would be credit on the BB credit card. Nothing was said about points good only at BB!!!!.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .While Rewards Points are earned by making purchases or promotions with Best Buy. You can utilized earned points to exchange them for Gift Cards online. If you need support with your Best Buy Credit Card you can see more information online at https://www.bestbuy.com/site/misc/financing-rewards/pcmcat102500050032.c?id=pcmcat102500050032 . Please reach out to any of our Social Media Profiles for further questions or concerns Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Terrible Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst experience! Promises made were promises broken! After repeated attempts to reach management no one ever got back to me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Dick. Thanks for sharing your experience with us. We know how important it is to receive the service that you expect. If you still need some assistance, please out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.
Did not ask or give permission to sign up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was added to the Best Buy plus with out being asked or asking a was told by customer service it was refunded in December an it was not. A now I added the membership I wanted to cover my new laptop a now I have two memberships an I have called twice to cancel the $50 one a they still have not.
No, I would not recommend this to a friendNa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough of a value to shop at Best Buy. Needs work .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks for providing your review. The My Best Buy Plus membership includes member-exclusive sales and events, free 2-day shipping, and an extended 60-day return and exchange window. To find out about all of the benefits, feel free to visit www.bestbuy.com/plus or reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
No title.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive for access to poor selection of deals that used to be free.
No, I would not recommend this to a friendNazim Dhanani
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had any positive experience to tout its valiue
No, I would not recommend this to a friendWas duped by best buy to get this
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Duped by best buy customer service to buy this useless service when looking for a out of stock camera. Save your money, do not buy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
I have no clue about this member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not received any notifications besides the survey of the service and I do not even remember buying it. What is the service for?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, JimmC! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Don’t waste your money on finicky deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is intentionallly vague and deceptive. Spent 50 dollars for the membership perk of buy 2 get 1 on switch games. Cancelled this perk without notice and wouldn’t refund my membership purchase after using the membership for only a month. Totally not worth it and scammy. Very Disappointing as a long time Best Buy customer.
No, I would not recommend this to a friendMembership lies - does not include free shipping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent $50 on a membership that includes 2 day delivery. But apparently that does not include beverage refrigerators. Therefore I purchased the small frig through Home Depot. My Best Buy membership was a waste of $50.
No, I would not recommend this to a friendWorse and most painful membership experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely frustrating customer service experience and total lack of account access. Account also created under false data and information.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with your account can be difficult. We would be glad to assist with account concerns if you would reach out to any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (x.com/BestBuySupport), or Instagram (instagram.com/BestBuy) for support. If you have any concerns over the membership options you can see the benefits breakdowns online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Phantom benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have seen ni benefit - recent purchases have not been posted
No, I would not recommend this to a friendMeh...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has only saved me about 20$ over a year. Ive bought at least 1500$ worth of products over the year. Need more automatic benefits. I dont wanna check if i product i bought 9 months ago costs less. I should be notified
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey! Thank you for taking the time to provide this feedback. Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include not only exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
too much money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seems to be very expensive!,for a yearly membership. i'm really not seeing any savings,seems to be a mystery as how much you save when you use your membership. there has never been any explanation as the deals I would get
No, I would not recommend this to a friendBest Buy didn’t come thru with the promised rebate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was promised a 15% rebate if I applied for card and used it to purchase the appliance. Purchased on June 3 and still no rebate.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate you taking time out of your day to leave a review of your My Best Buy Plus™ membership. Getting rewards for the items you purchase sounds great, so I can understand being disappointed when they do not arrive. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!