Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Only has 1 real benefit that I use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is not worth it. The only advantage I like is the extended 60 day return policy but other than that, it’s not worth it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there JJNN! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I canceled this membership a few times. Is it still charging me again? This should be illegal.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .I can understand that having concerns with cancelling your membership can be difficult. We would be glad to look into these concerns if you could reach out to us on any of our Social Media Profiles for support with cancelling your membership at Facebook (facebook.com/BestBuy), Twitter/X (x.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
Would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy at the check out talked me into this. I do not think it makes a difference.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Many benefits to the memberships are available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you need help with questions or concerns please reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Pointless membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not satisfied with the benefits of this membership.
No, I would not recommend this to a friendFraud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.there has been fraud on my account and no one has taken csre of it. Account wasnt used in 2 years and charges were put on and not removed
No, I would not recommend this to a friendDid not ise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was not of much value for me as I don’t shop there enough to make it worth while.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there, Kathie. Thanks for sharing your insight. We know how important it is to understand all of the available perks that are included in your membership. You can see a full lists of those benefits here at https://www.bestbuy.com/memberships. If you need any help, please reach out to us on social media. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would help me if I purchased an item that didn't work correctly, yet when I called the store they referred me to geek squad who I was on the phone with who told me they cant send anyone because their system is not working. So essentially I spent 2,000 on a printer I still can't use.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Tamara! We appreciate your review, although it's concerning to hear you had a poor experience recently with support. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your purchase and service needed, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
MEH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not useful for my needs. What I want is not ever available
No, I would not recommend this to a friendNice Try Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I understand the marketing efforts behind the new membership program, especially since it’s really for Best Buy to make money and not necessarily pass on the savings to the consumer, but since I’m no longer earning any reward dollars towards future purchases, I think this program is a dud.
No, I would not recommend this to a friendMembership unsatisfactor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied. I signed up for Graphics card release notifications but wasn't notified and missed the purchase opportunity.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, iTsMike! Thank you for leaving a review regarding your My Best Buy Plus™ membership. I can understand expecting to get access to exclusive drops for high demand products like the recent graphics card release. Please note that many of these items are currently out of stock. I would advise you to continue checking our website for more details on inventory or future drops. For more details on the additional benefits of your membership, please visit https://www.bestbuy.com/memberships. If you require assistance, or have any further questions, kindly reach out to us on social media. We would be happy to help you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks!
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Iny save me much on most items i actually wanted. Wont ve renewing
No, I would not recommend this to a friendDO NOT DO THIS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not ask for this. I am disputing this charge. Best Buy is awful. Customer service horrendous. Especially Riverdale NJ store
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Garbage Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't become a member. They forget to ship pre-orders, frequently create new issues in this "special support" and have quite frankly caused me to give up on the store. I won't be ordering anymore, requested a refund.
No, I would not recommend this to a friendForced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forced to buy it by employee. They said it was the only way I could purchase a $1000 laptop was I had to buy this ridiculous membership.
No, I would not recommend this to a friendDont bother if you want Pokemon TCG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is a huge waste. Better shipping on Amazon and their customer service won't lie to upsell you.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your concerns on Pokémon TCG cards, although this is a review meant for our My Best Buy Plus membership. If you have questions or concerns on other products please reach out to us on any of our Social Media Profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
DO NOT WASTE YOUR MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. The discounts are not worth it and they are confusing. I was charged full price for an item that had the membership discount.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. We would be happy to document your experience and help any way we can. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Removed offers after signing up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it zero stars if I could since Best Buy took away two of the offers I actually cared about. The Buy 2 get 1 Free Switch games and 10% Off collectibles. Best Buy definitely used bait and switch tactics. I'm not renewing it and wouldn't recommend.
No, I would not recommend this to a friendMembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't really use it or know what I could gain from having it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Read the fine print
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought a couple of items since I paid for my membership but haven’t been able do you get a discount on any of the items? It should be made clearer how many exceptions there are to getting a discount when signing up?
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was nothing that made me think “wow. This is a great deal.” I was always able to find it cheaper elsewhere. So why pay for something that I didn’t use? No special event invites. No private store shopping experience for members like they have in the past. What truly was the value?
No, I would not recommend this to a friend