Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Still waiting to cash in…..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership hasn’t applied to anything I’ve purchased. My points never seem to increase. Both certificates issued have expired before I had the chance to use them. So far, I’ve gained zero benefit.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi CoachTD,
Thank you for sharing your experience. I can understand how disappointing it must be to feel like you haven’t been able to take full advantage of your membership benefits. Points not reflecting and certificates expiring before you’ve had a chance to use them can be incredibly frustrating.
We’d love to take a closer look at this for you and work on a resolution. Please send us a private message on one of the following social media platforms so we can assist you further:
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/BestBuy
When you message us, please include your full name, phone number, and email, and mention that this is regarding your My Best Buy Plus membership so we can quickly identify your account and provide support.
Thank you for bringing this to our attention. We hope to hear from you soon and help you get the most out of your membership.
Best regards,
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it, $50 bucks and there's no good discounts
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not liking the benefits of the My Best Buy Plus membership can be difficult. If you aren't sure of what the benefits may be you can reach out to us on any of our social media profiles below or check out the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Membership does not guarantee average performance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have thought being a paying member would ensure better service. When ordering a router for same day delivery the driver picked up the product at 6pm and delivered at 1:15am. Certainly not the same day that I'd paid for and waking up everyone in the house during the delivery. Very disappointed in Best Buy.
No, I would not recommend this to a friendlack of value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not actually seen much value so far in the membership.
No, I would not recommend this to a friendInsisted to buy with fake promise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It really doesnt make sense why people will buy it. I was forced to buy this item by Best buy employee after they told me i will get $50 discount in my MaCbook. Within one week the price of the MacBook went down $100 and now they are declining to honor the prices.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello! It's concerning to hear you weren't able to get support. Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your price match experience further, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more about your experience and provide any assistance you need now.
Not seeing the payback
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not seeing any big difference in prices with this membership vs normal prices.
No, I would not recommend this to a friendI will never go back again and buy anything on cre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really lousy customer service no experience however, nobody knows anything especially in customer service you guys have the wrong business
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Greetings! GustavoO! We appreciate you sharing your experience as well as being a My Best Buy Plus™ member. We aim to provide the best service possible and are saddened to hear that you were not provided exemplary service as a member. Our Support Team would be happy to investigate your concerns. You may connect with Best Buy by visiting Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is regarding your My Best Buy review.
Not pleased.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really sure why i let them talk me into a membership. Why are stores comning people out of membership dues for a discount????
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking time out of your day to leave a review. ! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Save your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest rip off available. Have not used membership once and see very little benefit of it since being enrolled. Save your money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, RobertB. We definitely want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. We would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
World's worst customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too many issues no results.. absolutely world's worst customer service. Everyone likes my fridge I tell them no to use best buy
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, ChrisM! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent purchase or interaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Wasn't it worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of got cheated into buying this when a employee told me it would help when buying a video card pre release. It was not necessary.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! While your My Best Buy Plus™ membership provides access to exclusive sales, we are sad to hear that the item you wanted was not part of this. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Not worh it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership, i feel , is not worth it. I bought a 75 inch tv, and that tv was not included in any discounts. So why have the membership, if i can obly get a discount on what Best Buy wants me to buy. It certainlybwas not explained to me that way when i paid for the membership
No, I would not recommend this to a friendUpsold to me then failed to fulfill order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seeing as I only got it for delivery discounts and best buy managed to lose on of my items and never fulfill the delivery this product is a useless waste of money for me
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks for leaving a review for us regarding your My Best Buy Plus™ membership, DavidS. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. These include free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with order support, please reach out to us via social media on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thank you!
Bad service I returned a printer 1 day after your
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned a printer just a few days after your very very short term return policy had to buy your stupid membership to get anything back and get a Printer that worked. I will never buy anything from Best Buy again.
No, I would not recommend this to a friendBest Buy Membership WASTE OF MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A waste of money. A business that no longer sells 4K movies and expects customers to show up..??!! Why sell media equipment but give-up on the media to view ? Replace Best Buy management. No longer a customer. d.w. Seattle
No, I would not recommend this to a friendStruggling to quit the “service “
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t want to continue with this and saw 2 in store reps trying to stop the “service “. Looks like I’m stuck with it for another year.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Eric! Trying to cancel your My Best Buy Plus™ membership should be an easy process. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Bait and switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership mentioned daily member values. They imply they are permanent. Then once you join they removed them. 15% off digital and b2g1 switch games. They made them sound like they were not limited especially for less than a month. Now there are no deals similar at all. Feels like bait and "switch" ( not the console lol)
No, I would not recommend this to a friendTotal scam in my opion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a total scam i had to get it and didnt want it just to buy a tv and when i said i didnt want it i was told i couldn't buy this tv without signing up for it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, BryanB. Thank you for leaving a review for us here regarding your My Best Buy Plus™ membership. This is certainly not the perception that we want our customers to have when it comes to their membership. We want you to be confident in your purchase, and to be aware of the perks, which include things like exclusive member prices on thousands of items, and exclusive access to sales, events and products. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the benefits, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Not Impressed so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.orders an open box monitor yesterday, and Best Buy almost immediately canceled my order
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having issues with your order can be difficult. Please reach out to us on any of our social media profiles for support with your order Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the membership to guarantee price on a large item for 60 days. Price dropped and they found a way not to pay the price drop to us.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.