Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the membership to guarantee price on a large item for 60 days. Price dropped and they found a way not to pay the price drop to us.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
We need more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really think you should get more benefit for what you pay.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Check out the benefits available to you with other tiers online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Not as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership was supposed to allow chances to buy in demand items (graphic cards, consoles, etc.) early. This did not happen AT ALL.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Eric! While exclusive sales are part of the membership, there is so much more to take advantage of with your My Best Buy Plus™ membership. ! In addition to free 2-day shipping, you can also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Sad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recieved an email stating i have a bill of over 100 dollars. I have not purchased anything nor can i get into the account to see it.
No, I would not recommend this to a friendWaste of Money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money! I saved $0 with this yearly membership and was unable to get any of the drops I tried to get on the app.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for leaving a review for us regarding your My Best Buy Plus™ membership. I can understand expecting to get access to exclusive drops for high demand products. Typically, you will be notified of these drops if you select the product you are interesting in via the Best Buy app under Top Deals. For more details on the other benefits of your membership, please visit https://www.bestbuy.com/memberships. Additionally, if you require assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
It's decent I guess it's only worth it if I go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just don't go to best buy as often so I don't know
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not being sure of the benefits can be difficult You can certainly check out the options for the My Best Buy memberships online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . You can also reach out to us on any of our social media profiles below for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
No refunds on membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not understand the program but purchased as I was told by the salmon I could cancel and get a refund if I was unsure. I called to cancel and was told that I cannot cancel and get a refund. More money out the door.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, MarkM! Though the terms and conditions of the My Best Buy Plus and Total memberships found https://bestbuy.com/servicestermsconditions, are emailed at the time of purchase, it's disappointing when terms are not clear at the time of purchase. Hello, Jeremy! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you would like our support team to look at the specifics of your membership, simply mention your "My Best Buy Review" using one of the following: Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy).
Don’t bother buying this plan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had recently purchased a printer a month ago and called Best Buy customer service and the person I spoke had the heaviest accent that I could not understand them. They told me that the plus plan did not extend the return policy as written and that I just needed to buy a new printer.
No, I would not recommend this to a friendnothing wrong with it just dont use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nothing wrong with it just dont use it............
No, I would not recommend this to a friendPoor , pushy service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife was forced to buy this membership when she went to buy an Xbox, saying that it would save her money. When really the membership cost, just as much as the discount on the Xbox, we did not want this membership and felt forced into it. We'll never shop at best, buy again.
No, I would not recommend this to a friendBest buy sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold membership without my knowledge tried to get a refund since i didnt ask for it and was told it was unrefundable. The same slaeman sold me a different laptop then the one requested made that report and nothing could be done. Best buy is using salesmen to steal money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thanks for your review. It's unfortunate that this happen, this is never something we expect to hear. You are able to manage your membership online through your account, in store or over the phone. If you have questions or need assistance, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us .
Too Pricy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive. Felt forced by employees to join this when i rarely use the store.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks for taking the time to share your review with us. We strive to provide value in a memberships and appreciate your feedback. It's possible there may be perks that you may find beneficial, but didn't realize were included in your membership. To see what's included, please check out www.bestbuy.com/memberships. If you have questions, please connect with us through private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
We feel cheated on out tv purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You never would approve me and never will because you didn’t the first time. I have never been not approved with an Equifax score of 815 reference # 2502256038320
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, SteveW! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. It seems like your inquiry may be related to signing up for a My Best Buy Credit Card. Typically, if you are not approved for the credit card, you will receive communication via mail with more details on the decision. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you and point you in the right direction for support on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Lackluster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My card didn’t come in time for my first payment so I was unable to log in and pay my bill. Tried alternate methods and all require my card info.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Connor! Thank you for sharing your review of your My Best Buy Plus membership. It's definitely not what we want to hear when things don't go as expected. We want you to get the most out of your membership, so to learn more about the benefits of your My Best Buy Plus membership, please visit https://www.bestbuy.com/site/best-buy-membership/my-best-buy/pcmcat309300050007.c?id=pcmcat309300050007. For personalized support, please reach out to our team at (888) BEST-BUY or (888) 237-8289. Thank you!
Not what I was told
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was sold on membership based on the fact that I was spending said amount and would be rewarded $50 gift card due to benefits of card, only to be left high and dry. Maybe train employees not to sell something under the premise of “getting for free”.
No, I would not recommend this to a friendpoor poor service and inferior sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed a center sound bar with a sub woofer and two wireless speakers- after several attempts to get the geek squad back out to either fix or return - I was ignored and stuck with a bad sound system.
No, I would not recommend this to a friendRUDE SALESPERSON
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was treated very rudely at the store trying to purchase a washer and dryer set. Will never set foot again in the Greensburg PA store.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello FredA! We appreciate you sharing your experience and are saddened to hear that your visit at the Greensburg, Pennsylvania Best Buy was anything less than ideal. Our team would be excited to assist with your concerns. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is regarding your My Best Buy review.
Don’t want it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know what this is and I don’t remember signing up for it either I have been trying to cancel but haven’t figured it out yet
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking time to leave your review, although we are sad to hear that you need to cancel your My Best Buy Plus™ membership. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also reach us on our social media on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
No benefits, keep your hard earned money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Member benefits don't apply on anything you want at the time of purchase. I bought a refrigerator, dishwasher, ROG Ally, memory cards, etc.. and saved only $6.00! Keep the money. Just not worth it.
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to buy something, had it in my cart, your site said I had 10 mins to check out and I couldn’t ever check out. I assume a bot ate my item right out of my cart.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, JJAA! Thanks for leaving a review for us regarding your My Best Buy Plus™ membership. I can understand expecting to get access to high demand products. With certain items, there is a time limit given in order to complete your transaction before the item is removed from your cart. This is done to ensure that all customers have a fair shot at the item. For more details on the other benefits of your membership, please visit https://www.bestbuy.com/memberships. If you require assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!