Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Jumbled ads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your ads are too jumbled up and confusing for an older person. Can’t tell what’s on sale.
No, I would not recommend this to a friendHard pass. No value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pressured into getting this when I made a recent purchase. I haven’t seen any benefit other than getting notified about upcoming sales via email. I’m not aware of any discounts or savings. I believe it gives me a longer period of time to return/exchange items. I would not recommend.
No, I would not recommend this to a friendNot really necessary save the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far i haven't really seen any perks. Probably will cancel.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. You can review benefits available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as previous program. Tech is expensive and there is no true benefit to buying from BestBuy because other retailers offer lower prices without a membership. Plus my other credit cards offer more perks.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Mjbostic28, We appreciate you being a My Best Buy Plus™ member. Being a My Best Buy Plus™ member, you also receive an extended 60-day return period on most products and free 2-day shipping. we encourage you to visit https://www.bestbuy.com/memberships for more information on savings and benefits. If you'd like assistance with knowing the specifics of your membership, please connect with our team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When connecting with us, be sure to mention that it is in response to your My Best Buy Review.
review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what the "benefits" are. So far, I've gotten no benefits, other than an unsatisfactory call with a Geek Squad person that I've already commented on. When I bought my laptop I was told I could return it up to 2 months and then after I bought it I was told I couldn't.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You can check out the My Best Buy Plus benefits at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
Don't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Erroneous charges to my BB card associated with this membership. Communicating with customer support has been fruitless. This is not an offering of extended warranty, extended payment w/o interest is all. Waste of time!
No, I would not recommend this to a friendNot what i thought it would be.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very little incentives to use this program, not enough items on sale, very seldom get any notification of anything that might be going on sale, no real reason to do group purchases. I imagined id be brought in by a sale on a targeted device and incentivised to group non sale items
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your feedback. Member only pricing is just one of the many incentives included with your membership. Please be sure to check out all of the available perks, here, at https://www.bestbuy.com/plus. Cheers!
Worhtless membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have not received any benefit from this membership. Was suppose to get free 2 day shipping on orders. My last order took 8 days to receive. I contacted customer service for some type of remediaton and after 30 minutes of messaging back and forth was told they could not help.
No, I would not recommend this to a friendRemove my mebership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried to remove my membership and I can not even get into my account. I do not want the membership and want my $50.00 refunded!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Beware— My phone number was hacked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately after I joined my phone has not stopped ringing with spam call. About 30 a day. BB has a major security leak.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a issue with unwanted phone calls. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Special membership pricing? Lol come on..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plans? You mean 90 day returns? Special membership pricing? You mean the same exact deals you can find on a competitors website for free? Im not upset, I just dont see the point of the membership. There's nothing that feels remotely exclusive with this membership, so why purchase?
No, I would not recommend this to a friendJoin Wisely - Plan to cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This saved me more than the purchase price on one item. Has not saved me anything else since. Likely to cancel before renewal.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, Jason! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or would like us to explain anything further regarding your membership, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Tricked into buying this garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A-hole sales guy lied to me and stated I'd receive $100 worth of gift cards with purchase.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you were misinformed by one of our associates. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
This is a Money grab when it isnt necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was forced to sign up to in order to return an item i had purchased 20 days prior. I dont like the ideaof having to pay money for guaranteed returns .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your feedback on your My Best Buy Plus™ membership. We understand your concern about the My Best Buy Plus™ membership from your recent store visit and completing a return. Best Buy's standard return policy is designed to be clear and consistent: 15 days as listed on the purchase receipt and at https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 for most items. While purchasing a membership is not a requirement for returns within the standard return window, the option to return items outside of the standard return timeframe is a benefit to our membership holders. For more information on your My Best Buy Plus™ visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285. For further support you can reach us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport, and be sure to mention this is in response to your My Best Buy Plus™ review. Thank you!
Messed Up Best Buy Accounts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful experience. Best Buy created a new account when they set this up and I can't even use the membership. Tried calling Best Buy to get it straightened out and they couldn't figure it out. Said they would call me back and never did. Hopefully this review will get their attention again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .If you need assistance with your My Best Buy account, please feel free to reach out to us on Facebook, Twitter, or Instagram and we'd be happy to help!
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first time I tried to use my “perk” I was told no can do.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We aren't sure of what perk you were not allowed to use. Please reach out to us on any of our social media profiles so that we can support you in any way we can. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Poor customer service even when you pay for the me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson talked me in to the membership and it's useless. We had problems with our purchase and each of the many customers service personnel assurred us we we're valued customers but we were never treated that way. One even promised a $50 gift card which we have never see.
No, I would not recommend this to a friendScam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea how I this ended up on my account. The employee who cashed me out when I made my last purchase just added this in--for $49--and didn't say a word about it. I tried to chat with someone to cancel it, but I kept getting an error message.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .While we are sad to see you go, please take some time to review your benefits and perks here: www.bestbuy.com/memberships. Please reach out to us by calling 1-888-Best-Buy (1-888-237-8289) and we will happily assist with any account modifications. Please keep in my mind that if you need us in the future we are just one phone call or click away!
Not worth the expense
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t seen any benefit from this added cost. I got suckered into buying it.
No, I would not recommend this to a friendLittle value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't really see much value. Won't renew. Not many benefits really.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Plus offers many benefits and you can find out more about the benefits at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.