Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
They told me i would get ink coupons and never got
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not a store close enough to use. I wish I didn’t gett this. The sales person did not know printers. I cannot enlarge stuff
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Peggy! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Expensive. Didnt use it for anything. Couldnt use it for anything. Push salesmen talked us into something we didnt need.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Got no savings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive the value I was told membership would have. I've bought multiple items and none were discounted from my membership.
No, I would not recommend this to a friendSalesman was not honest about the the purchase of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Misled on sale of membership. Informed by salesman that we would get $150 rebate towards purchase
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! We never want our customers to have this kind of experience, and I understand your concern with not receiving a discount or rebate you were informed about. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
none
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were told there would not be an annual fee by the salesperson at the store. That was untrue. When we tried to cancel our card we had to push hard to get the card canceled and the bogus annual fee removed.
No, I would not recommend this to a friendSneaky business practices.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer-service representative, Ben (store #527) that assisted me with a purchase, charged me for my Best Buy Plus membership while neither obtaining my permission to do so, nor informing me of the charge.
No, I would not recommend this to a friendMembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't mind the membership at all. I was told it was for a 60 return polocy for my daughters birthday present. Not a membership. Was told that the earbuds i bought for my daughter only had a 14 day return policy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Employee’s lie to get the sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went in and bought a surround sound. The employee told us if we signed up for the membership we can come back on Black Friday and price match to get some money back. When Black Friday came they told us we can’t do that. So employees lied just to get the membership. Will not do this again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Ben. Please feel free to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Did not authorize.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't authorize this transaction. I called to dispute. Spent way too long with a non human.....sent an email.....with no response
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Karlee! Memberships may be recommended if it provides savings on a purchase that's greater than the membership price itself or an opportunity to take advantage of the extended return period. We know it is important to understand the value prior to purchase. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). We'd love to look into this further and help with any questions you may have about your membership. When reaching out, be sure to mention that you are responding to your "My Google Review".
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe I was misled into this purchase. My entire experience that day was so awful I won't be going back to Best Buy ever again.
No, I would not recommend this to a friendPoor Customer Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the online team to be extraordinarily unhelpful and at times misleading when attempting to troubleshoot an issue. Makes me question the value of keeping my membership and continuing to shop at best buy.
No, I would not recommend this to a friendCan't even use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't really seen any benefit to having it and I can't link it to my existing account so I haven't been able to use it. I'm not tech savvy, but no one in store has been helpful or really even tried to help me link the accounts. They just say "you can do it online" and walk away.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you did not get the support you needed as a My Best Buy Plus™ member. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Scammed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy employee told me this was the fee to transfer my data from old phone to new phone I bought there. Clearly a lie.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, SalvatoreG! Thanks for taking time to leave a review of My Best Buy Plus™. Sometimes the membership is offered to provide a discount on a purchase or service. We would be happy to document your concern and assist. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Wrong advertising
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was offered this few months ago with some perks like youtube premium. Agent gave me wrong information and now I did not received that specific perk, went instore for help with no solution, asked for online assistance and still cannot correct it. In tired of this.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Rodrigo! Thanks for sharing your experience, although we hate to hear you haven't received the support you need. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Isn’t a great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership isn’t that great, not so many discounts or sales
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for your feedback. I encourage you to check out www.bestbuy.com/memberships often, as we update the exclusive member promotions regularly. Don't forget that besides exclusive pricing, your membership also qualifies you for free 2-day shipping on most items and an extended 60-day return period for most purchases, allowing you time to really make sure that purchase really meets your needs.
Plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Plus membership was recommended to me by an associate because he felt it would save me lots of money based on my purchase history. However, the plus membership was not able to be used on any of my recent purchases. Based on my experience to date, this membership was a waste of money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Not sure worth it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told if I joined then I’d receive the presents I was purchasing for Christmas in time but I did not. Was unable to obtain an accurate estimate for delivery so I had to cancel order. Haven’t seen any real benefits.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. If you need additional assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
Not Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was something the elite members use to get for free back in the days. I am a long time member at Best Buy and even have a CC with them. And now I'm forced to pay for a different membership to have similar perks as when Elite Plus members had before. Not very happy with this honestly
No, I would not recommend this to a friendVery Poor Customer Service - Steals and Lies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor customer service. Did not honor a 50$ gift certificate issued by Best Buy for joining. Spoke to several department and manager and no one seems to care. Same as stealing from customers.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! We never want our customers to have this kind of experience, and I understand your concern with not receiving a certificate you were informed about. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Did not use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t use, when I looked at your supposed deals for members wasn’t impressed, which is why I cancelled. Did like extended return option, but didn’t need, so I cancelled and got full refund.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, GregH! We are saddened to see that you are not happy with your membership. My Best Buy Plus™ membership has exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For access to thousands of exclusive member only priced items, you may visit https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400&sp=Best-Discount. Be sure to scroll completely through the bottom scan through the dozens of pages which currently list more than 2,000 deals. For more information on how to navigate through the member exclusives, or questions regarding My Best Buy Plus™, please contact Best Buy at (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Be sure to mention you are replying to your "My Best Buy Review" when reaching out.