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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42074 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1893 Showing 37,841-37,860 of 42,065 reviews
  • Rated 2 out of 5 stars

    Just ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No value. Barely, if any, get any savings over a non member price.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      My Best Buy Plus offers many benefits and you can find out more about the benefits at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    Still justifying the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just have not had an opportunity to use any of the benefits yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was terrible. I had a best buy membership and they upgraded without my permission. I tried to cancel the upgrade and they cancelled the wrong one. It was hours on the phone and could not resolve issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not given opportunity to cancel this item as no time was given, just an email saying it was renewed.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      The My Best Buy Plus membership provides time to be cancelled and fully refunded if no benefits were used for the membership. Please reach out to us for support with canceling your membership at any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    Not a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like it. It doesnt give great discounts. Its just okay

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy w best buy 2 appts for video camera installation Two days waiting 12 hours each no show no call no apology.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there! We never want our customers to have this kind of experience, and I understand your concern with missed appointments. It's important you are able to receive the support you need, and we encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Google Storage Offer..Bait & Switch?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The supposed perks offered with the membership would not go through. I was very interested in the Google offer of cloud storage and when I went to redeem it Google informed me the offer had expired??? to enter the o

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash don’t waste your money and don’t buy anything from them they will charge u money just to bring back their broken products. Terrible establishment! This membership is a sham total rip off no benefits whatsoever!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this has been useless for us. I was talked into it, and now am paying for yet another membership I need to cancel.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t appreciate automatic renewal. I’m also receiving lots of spam/fishing type emails. It’s not a good look for you guys

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, GloriaW! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. This is an automatically renewing membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or would like us to give you tips on how to protect yourself and your loved ones from spam and phishing attempts, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t purchase any items with this program outside my initial purchase. I think I only received 2-3 emails with special offers because I was a member. I just didn’t find the value in it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Paul! Thank you for being a My Best Buy Plus™ Member. Receiving only 2-3 emails with special offers is less than ideal. Please know that there are other ways to take advantage of member only pricing and receive notifications. Member Only Deals can be found https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686, you can also visit https://www.bestbuy.com/memberships for more information. Another option is to set up notification preferences within the Best Buy app so that you can stay on top of deals and savings. If you need assistance with navigating your membership, you may contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams look forward to hearing from you. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    best buy plus

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never get any drops for best buy plus members one of my worst puchases

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We are saddened to hear that you have not received the value you were looking for with your My Best Buy Plus membership. Your membership provides you with access to an extended 60-day return window, special members only sales events, and free 2-day shipping. We would love to partner with you and review these concerns. Please feel free to contact us by privately messaging our teams on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not loving membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loving the membership. I was misinformed about it at the time I agreed and signed up based off of what the Best Buy rep told me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fraud dispute still not settle. I want to know when.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never needed thecservice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not think I used the service at all. I can’t say how the service was since I did not use it. Just another insurance payment.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We are sad to hear that you were unable to take advantage of your My Best Buy Plus™ membership yet. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Did What I Had to Do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this membership in order to be able to return an item. I was not aware of BB return policy of only 2 weeks.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, CharlesC! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. In addition to the extended 60-day return period, there are some other great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, and exclusive access to sales, events and products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    no benefited from the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea is excellent, but we never really benefit from it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mrs old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t want to do a review i just want to leave out of this

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there. Thanks for sharing this review with us. We're concerned to see the rating you gave, and would love to discuss this to understand your experience and provide any assistance you need. If you'd like to do so, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth it, unless you are buying more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be great for some people, but I have never had the need to use it. I consider it a waste of money unless you are going to buy other things (more than 1 appliance). When my year is up, I won't renew.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Zero actual value. Waste of money. Do not purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero actual value. I was persuaded to purchase this and was told I would have faster access to a specific camera I wanted to buy. After I purchased the best buy reps were very unhelp. 0/10. Do not recommend.

    No, I would not recommend this to a friend