Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
best buy plus
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never get any drops for best buy plus members one of my worst puchases
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that you have not received the value you were looking for with your My Best Buy Plus membership. Your membership provides you with access to an extended 60-day return window, special members only sales events, and free 2-day shipping. We would love to partner with you and review these concerns. Please feel free to contact us by privately messaging our teams on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Not loving membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not loving the membership. I was misinformed about it at the time I agreed and signed up based off of what the Best Buy rep told me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fraud dispute still not settle. I want to know when.
No, I would not recommend this to a friendNever needed thecservice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not think I used the service at all. I can’t say how the service was since I did not use it. Just another insurance payment.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you were unable to take advantage of your My Best Buy Plus™ membership yet. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Did What I Had to Do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy this membership in order to be able to return an item. I was not aware of BB return policy of only 2 weeks.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, CharlesC! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. In addition to the extended 60-day return period, there are some other great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, and exclusive access to sales, events and products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
no benefited from the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The idea is excellent, but we never really benefit from it.
No, I would not recommend this to a friendMrs old
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t want to do a review i just want to leave out of this
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there. Thanks for sharing this review with us. We're concerned to see the rating you gave, and would love to discuss this to understand your experience and provide any assistance you need. If you'd like to do so, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Not worth it, unless you are buying more.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It may be great for some people, but I have never had the need to use it. I consider it a waste of money unless you are going to buy other things (more than 1 appliance). When my year is up, I won't renew.
No, I would not recommend this to a friendZero actual value. Waste of money. Do not purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zero actual value. I was persuaded to purchase this and was told I would have faster access to a specific camera I wanted to buy. After I purchased the best buy reps were very unhelp. 0/10. Do not recommend.
No, I would not recommend this to a friendProbably nice if you shop a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got talked into buying this, and I only shop there about once every 3 years. Total waste of money for me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We absolutely understand how you are feeling after becoming a My Best Buy Plus™ member and not getting the value you are looking for from this program. The membership program provides many benefits to frequent or occasional shoppers with Best Buy, such as an extended 60-day return window, free 2-day shipping on most items, and special membership pricing on thousands of items. We would be happy to review your membership and work to assist you. Please contact our team by sending us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), Instagram (https://instagram.com/BestBuy). Be sure you refer to your "My Best Buy Review" in your message.
I won’t be renewing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not happy that in order to get the extra benefits I used to get just by shopping there, I now have to pay for a membership. I tried price matching too and they wouldn’t match a game to Amazon because they can’t go lower than the price this membership gives you. I won’t be renewing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate your review, although we hate to hear you had issues price matching. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist! In addition, you can learn more about your benefits as a member here: https://www.bestbuy.com/memberships.
Sir Peter James Campbell Munro Wishart 27th Laird
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You closed my account. I don't pay monthly fees. Many credit cards don.t and you accept them. This was a bad decision on your part.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, PeterjW. Thank you for taking the time to leave some feedback for us here regarding your My Best Buy Plus™ membership. It seems that you may be referring to your My Best Buy Credit Card. So that we can better assist, please send us a private message on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Your reward program needs better rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your rewards program sucks. I’ve never used a single one bc they disappeared before I could ever use them. They should never expire
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, JohnE! Thank you for leaving a review on your My Best Buy Plus™ membership. It seems that your review is related to reward points, and our team would be happy to assist you. To get started, please send us a private message on social media on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. We thank you for being a My Best Buy Plus™ member, and encourage you to check out the many perks of your membership here: https://www.bestbuy.com/memberships. Thanks!
Good company, bad promotional strategy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Are you lonely? Does your email box look empty? Get a Best Buy Plus membership, and even though Best Buy doesn't carry food, they're great at Spam, Spam, Spam, Spam, and Spam. Seriously, I like Best Buy as a store, but much like Netgear, their marketing program actually hurts their customer relations.
No, I would not recommend this to a friendFeels like a scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was required to purchase it to return an item that I purchased 3 weeks ago.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The My Best Buy Plus membership does provide an extended 60-day return and exchange promise guarantee window. We certainly can understand that being provided an option to return the item while it is outside of the return policy can be difficult and you can reach out to us for support on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service at my local Best Buy is awful. I will never shop there again. They gave me bad information and I lost $60
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, JenLee! Thank you for leaving a review on your My Best Buy Plus™ membership. It seems that your review is related to a recent in-store interaction, and our team would be happy to assist you. To get started, please send us a private message on social media on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. We thank you for being a My Best Buy Plus™ member, and encourage you to check out the many perks of your membership here: https://www.bestbuy.com/memberships. Thanks!
Bad Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to geek squad to set up tv and ended having to get another company. I will not buy anything else from Best Buy ever.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
No longer a member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am no longer a member, yet you continue to send me information that is not relevant. I cancelled my membership because your communications were very confusing; I believe intentionally.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, LewisS! We never want our customers to have this kind of experience, and I understand your concern. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Not worth the fee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got my bonus certificate that I was supposed to get :(
No, I would not recommend this to a friendDissapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't really see any benefits with my last purchase.
No, I would not recommend this to a friend