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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42074 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1895 Showing 37,881-37,900 of 42,065 reviews
  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved $49 for the year. I basically only saved the membership fee. Provided me nothing else. I don’t even know why I have it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello Jeff! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased only to get free delivery on an appliance. Cost $50 a year and Best Buy said buying this membership gives you free delivery but never used again for an appliance or an item in the store.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Andrew! One of the benefits of being a My Best Buy Plus™ member is seeing the savings add up. We're saddened to hear you have not been enjoying the benefits that come with being a member. With a Plus membership, you gain access to member only deals that can be found https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686. You can also take advantage of the extended 60-day return period, along with free 2-day shipping. If you'd like to discuss the specifics of your My Best Buy Plus™ membership, please mention your "My BestBuy Review" and connect with our support teams via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) for assistance. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    TV Discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found no benefit here the membership was bundled into pricing by sales person and never detailed how to access / use ..

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, JAMESMACLEAN! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some wonderful perks to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would help buying RTX5090! It did not. Got one at Newegg and traded old RTX4090 in got 1600 dollars for it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, STEVENB! Thank you for leaving a review regarding your My Best Buy Plus™ membership. I can understand expecting to get access to exclusive drops for high demand products like the Nvidia GeForce RTX 50 series. I am happy to hear that you were able to locate this high demand item. For more details on the additional benefits of your membership, please visit https://www.bestbuy.com/memberships. If you require assistance, or had any further questions, please reach out to us via social media. We would be happy to help you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Upset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed the one perk I subscribed for, the buy 2 get 1 Switch games. Your service feels useless without that deal, as all others are comparable to regular sales. Unless this deal is brought back, I will be unsubbing at the end of my subscription.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mybestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The website does not work. Unable to chat or do any redemptions. There is no "experience" to rate. Website has been inoperative for weeks

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review of your My Best Buy Plus membership. We're sorry to hear you've found difficulty using our website. For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.If you need help relating to the Best Buy mobile app, please reach out to us at bestbuymobileapps@bestbuy.com. Thank you! BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special just a way of getting money i dot want to renew

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were charged for Microsoft product we don’t need and had to struggle with printer issues that were due to missing part. We would like to cancel our membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Jeremy! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love how the sales guy added to my order. I didn’t authorize it. And when I noticed they wouldn’t reverse it. It will be the last time I go to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, LisaJ. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    No Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont see the value in the membership. I think its waste.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't Use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not found any products or services that I need.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have called customer service several times concerning my washing machine. they have been rude hung up on me and supervisor are just as horrible. i have asked for corporate address and was never given the address to voice my concerns

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Recommend Best-Buy to my friends. Hahahaha!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my 65" Smart TV and sound bar, Best Buy gave me a Two-Hundred-dollar gift card for my next purchase; however, they FAILED to tell me it was good for only 30 days. Now, you want me to think good of you and recommend Best-Buy to my friends. Hahahaha!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rewards may be worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns out you can't always use your Rewards Certificates on your terms. So, you arent really "earning" anything. I've chosen to spend my $1,000s elsewhere...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needs to improve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incentive for this program sounded great . Watched for sales pertaining to this membership and for 1 year noting really applied .

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Teet! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. I am disappointed to hear that you weren't able to find value in the sales offered. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    The sales guy lied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey told me that the 5090s would be sold early to the best buy plus members. Didnt happen!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Wilbert! I can certainly understand the desire to purchase a new graphics card on launch day, and the need for accurate My Best Buy Plus™ member information. Your membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    little value when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not worth the spend. The salespeople tell you one thing, but when you have a problem, you are advised to use the manufacturer's warranty. The warranty is included at no cost, so there is no value in paying for a service that doesn't provide service.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      My Best Buy Plus does not include any Best Buy Protection plans, that would be with My Best Buy Total. You can find the benefits of My Best Buy Plus at www.bestbuy.com/plus and if you have any questions please feel free to reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Just useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. The savings are limited to sale items of things I have absolutely no interest in buying

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Charge on card that I don’t need but I can not do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t want much from best buy I will pay my order off in 3 months

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, we would be happy to see how we can be of assistance. Please reach out for support to any of our Social Media Profile for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Nor recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the paper it's not printed on. The review wants 50 characters so the rest of this rewire is filler

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, DavidR! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to find value in your purchase and to be aware of the many benefits that come along with it. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much! BBY-ExBrand_Totaltech