Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot find items that qualify for any type of money off when I shop in the store. This makes my membership a waste of money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Patricia! I can fully understand wanting to find the right purchases to make with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a waste of money so far. There are some discounts on certain items but that's about it. Best buy needs to work on their customer service because chat, phone and in-store gave me 6 different answers about my missing points from another purchase and a month later and I'm still out $50.
No, I would not recommend this to a friendDon’t waste your time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will be canceling. Have had nothing but headaches with Best Buy- and now I’m paying for the membership and don’t even get the benefits because they locked me out of the account. On hold for over 30 hours over the course of months trying to fix it. An embarrassment.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thanks for leaving your review. It's unfortunate that you've not been able to use your membership. If you need help with your account, you may reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us . You can also use the membership in-store by providing your information. You may view the benefits of your membership here, www.BestBuy.com/totaltech .
Scammed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was forced into buying it! I was told it was free. But it wasn’t. The sales person listed the refrigerator on the receipt $50 higher than the sales price. Then she reduced it by $50. So that means I paid $50
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, John! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
It was worth the price, until it wasn't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up for plus when I made a purchase last August. Since that purchase, plus membership has not offered any benefits that I found worthwhile. Overall, plus membership has not been worth the cost.
No, I would not recommend this to a friendA Remarkable "Bait and Switch" Operation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am 73 year old and I have been shopping for many years, and I have never seen such a clever "bait and switch" operation in my life. Sad. I will never spend more than $50.00 with you, and then only in an emergency. I will not purchase any computer or electronic device from you.
No, I would not recommend this to a friendBuyer Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got talked into spending much more! Buyer be aware of their rip off sales.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. We would be glad to learn more about your experience and provide any assistance. Please feel free to reach out via Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) and an agent will be happy to help. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
No value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth a dollar. Didn't use it once as I didn't see any deals worth pursuing. Not saying its a scam, but I won't be renewing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Chris! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
mehh..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for the discount but never had much use to it,,
No, I would not recommend this to a friendmembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have received no benefits from this expensive membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You can certainly see the benefits to the My Best Buy Plus membership online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out for support with any other questions or concerns to any of our Social Media Profile for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Insufficient disclosure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was not fully explained when we bought it. Currently, we are not happy having paid the money without full disclosure by the store employee as to what and why we were buying it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Rachel! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be frustrating to feel like it wasn't fully explained to you at the time of purchase. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Membership useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that if i had a membership i could do 60 day price matching and returns, but what i wasn't told was that if i took their finacing that those benefits would be nullified. Making this membership useless. So if you are using their financing do not bother with a membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The 60-day return and exchange period also applies to price matching regarding of how you choose to pay for your purchase. If you need assistance with a price match, please reach out to us on Facebook, Twitter, or Instagram and we can assist with any price matches.
Cancel my credit card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried for over 25 minutes to pay my Best Buy credit card online - with no luck. When I called customer service, they drove my call TWICE.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Carol! Thank you for leaving a review on your My Best Buy Plus™ membership. It seems that your review is related to your My Best Buy Credit Card. Please note that you can pay your bill online through the Manage Your My Best Buy Credit Card link, by mail using the address printed on your statement, or by phone at (888) 574-1301. If you have any additional questions or concerns, please send us a private message on social media on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. We thank you for being a My Best Buy Plus™ member, and encourage you to check out the many perks of your membership here: https://www.bestbuy.com/memberships. Thanks!
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Canceled. It did not helped at all … I did not see any difference w/wt. Went to the return a new item, the store 5019 S Cleveland Ave. 33907, they gave me a hard time for a simple exchange.
No, I would not recommend this to a friendDid not find helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no positive reaction as we did not buy a large purchase during this year. So for me, it was a waste of money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, SaraediB. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
fraudulent forced purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was supposed to be free with my purchase. AN IN-STORE MANAGER! messed up my ONLINE purchase and cancelled my paid for order. BUT! charged me for the free membership that I didn't need because I didn't have the paid for computer that the MANAGER, CANCELLED!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your experience with us. We would be happy to take a look at this and explore options of getting this resolved. Please reach out to us through social media or by giving us a call at (888) BEST-BUY, which is (888) 237-8289.
Listen to your customer service rep carefully
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was getting a deal by opening a credit card with them, turns out they opened a card, didn't give me the deal, and then charged me $60 for the membership I didn't ask for.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, BrentG! We appreciate your review, although it's concerning to hear you had a poor experience with us when signing up for our credit card. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
I have not used it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please give me more time to review. I am setting up my desktop.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for leaving us a review! We hope that you are able to utilize all of your benefits with your My Best Buy Plus membership!
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money!!!! never got 2 day free shipping on anything i ordered. On top of that i canceled my renewal subscription and it complete canceled and returned my plus membership. WASTE OF MONEY!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Andy,
Thank you for sharing your experience. I can completely understand how frustrating it must have been to feel that the benefits of the membership didn’t meet your expectations, especially when free two-day shipping was a key feature for you. The situation with your canceled subscription adding to your disappointment is certainly not what we want for our valued members.
We’d like to better understand what happened and find a way to address your concerns. Please connect with us through a private message on one of our social media platforms:
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
In your message, kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy review. Our support team would appreciate the opportunity to assist you further.
We hope to hear from you soon.
Best regards,
Dont bother unless it gives an immediate discount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no value here. We were convinced by the salesman to add a yearly membership to get a discount on the new stove and microwave combo we were purchasing. Ever since I have looked for new member deals and its always the same products and never anything new or of value to justify renewing the membership.
No, I would not recommend this to a friend