Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Membership useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that if i had a membership i could do 60 day price matching and returns, but what i wasn't told was that if i took their finacing that those benefits would be nullified. Making this membership useless. So if you are using their financing do not bother with a membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The 60-day return and exchange period also applies to price matching regarding of how you choose to pay for your purchase. If you need assistance with a price match, please reach out to us on Facebook, Twitter, or Instagram and we can assist with any price matches.
Cancel my credit card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried for over 25 minutes to pay my Best Buy credit card online - with no luck. When I called customer service, they drove my call TWICE.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Carol! Thank you for leaving a review on your My Best Buy Plus™ membership. It seems that your review is related to your My Best Buy Credit Card. Please note that you can pay your bill online through the Manage Your My Best Buy Credit Card link, by mail using the address printed on your statement, or by phone at (888) 574-1301. If you have any additional questions or concerns, please send us a private message on social media on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. We thank you for being a My Best Buy Plus™ member, and encourage you to check out the many perks of your membership here: https://www.bestbuy.com/memberships. Thanks!
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Canceled. It did not helped at all … I did not see any difference w/wt. Went to the return a new item, the store 5019 S Cleveland Ave. 33907, they gave me a hard time for a simple exchange.
No, I would not recommend this to a friendDid not find helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no positive reaction as we did not buy a large purchase during this year. So for me, it was a waste of money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, SaraediB. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
fraudulent forced purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was supposed to be free with my purchase. AN IN-STORE MANAGER! messed up my ONLINE purchase and cancelled my paid for order. BUT! charged me for the free membership that I didn't need because I didn't have the paid for computer that the MANAGER, CANCELLED!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your experience with us. We would be happy to take a look at this and explore options of getting this resolved. Please reach out to us through social media or by giving us a call at (888) BEST-BUY, which is (888) 237-8289.
Listen to your customer service rep carefully
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was getting a deal by opening a credit card with them, turns out they opened a card, didn't give me the deal, and then charged me $60 for the membership I didn't ask for.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, BrentG! We appreciate your review, although it's concerning to hear you had a poor experience with us when signing up for our credit card. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
I have not used it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please give me more time to review. I am setting up my desktop.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for leaving us a review! We hope that you are able to utilize all of your benefits with your My Best Buy Plus membership!
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money!!!! never got 2 day free shipping on anything i ordered. On top of that i canceled my renewal subscription and it complete canceled and returned my plus membership. WASTE OF MONEY!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Andy,
Thank you for sharing your experience. I can completely understand how frustrating it must have been to feel that the benefits of the membership didn’t meet your expectations, especially when free two-day shipping was a key feature for you. The situation with your canceled subscription adding to your disappointment is certainly not what we want for our valued members.
We’d like to better understand what happened and find a way to address your concerns. Please connect with us through a private message on one of our social media platforms:
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
In your message, kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy review. Our support team would appreciate the opportunity to assist you further.
We hope to hear from you soon.
Best regards,
Dont bother unless it gives an immediate discount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no value here. We were convinced by the salesman to add a yearly membership to get a discount on the new stove and microwave combo we were purchasing. Ever since I have looked for new member deals and its always the same products and never anything new or of value to justify renewing the membership.
No, I would not recommend this to a friendWhat is the Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not see any value in it. When I had an issue with Best Buy selling me a defective item this 'membership' was of no help.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Paula. Thanks for sharing your experience with us. We know how important it is to understand all of the available perks included in your membership. You can see a full lists of those benefits here at https://www.bestbuy.com/memberships. If you still need some assistance, please out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review
Could not get an answer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I kept asking a question and and I kept getting “ I don’t understand your question!”. So one more time: I cancelled my membership on Oct 1 and received a confirmation but I was charged for membership on Oct 2!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, RezaA! The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products. Therefore, we're sad to hear you're not happy with your My Best Buy Plus™ membership For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Though you can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account, you can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for assistance.
I CANCELLED this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I CANCELLED this membership. DO NOT RENEW this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, John! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
confused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't even know my benefits with this, never was told.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You can find out the benefits of My Best Buy Plus at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
forced member = confused member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still don't understand what this membership even does. I was basically forced to "buy" the membership to save money on a laptop I bought recently. I want to cancel the membership but apparently that voids things... or something. Again it's not clear what I even have.
No, I would not recommend this to a friendNo plusses yet to plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I felt I had to become a member because your return policy on a TV purchase I was planning to make was so poor. I had hoped to see some additional benefits with my membership, but so far I haven't seen any.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, MarkJ! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! To find member only deals, please visit https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Poor cancellation policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an unfair membership. It auto-renews, and you are forced to pay year-by-year. But if you cancel, it takes immediate effect. So if you cancel six months in, you only get membership benefits for six months, even though you paid for a year.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for providing your review. Once you cancel a membership, your membership cancellation takes immediate effect as we issue a pro-rated refund, minus any benefits used. If you have any questions, please feel free to reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Not worth it. No discounts on a lot of things
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. No discounts on a lot of things. Everything I search for does not have a discount. Pointless to spend money on this unless you are buying something on the spot that has a discount bigger than the cost of the membership at the time.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Chris! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to reach Best Buy by telephone. The only thing I hot was an automated system. Poor customer service when it takes several calls znd trying different numbers just to talk to a real person. After several calls and making different choices, fraud, I spoke with a person. He was very professional and courteous.
No, I would not recommend this to a friendWhat's it about?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't really know what it is for or what the benefits are.
No, I would not recommend this to a friendDidn’t get a chance to love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was talked into getting this membership and thought it would be a great idea. I purchased a refrigerator with this membership and my refrigerator never showed up I took off of work the third time they rescheduled and it still never came they canceled three times with no communication just sad
No, I would not recommend this to a friend