Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got any benefits out of it. It was a complete wash. I only got back what I paid for it, so it was no real benefit. If you have tons of money to spend, then it's worth it... otherwise, meh.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im not pleased the reason is i went to make a purchase of washer and dryer and i was told my membership doesn't always give me a discount my thoughts are why pay for something i can't use when i want to i really thought about contacting someone about the issue
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. While the membership offers various offers and discounts and these may change dependent on product promotions available at the time. You can see more promotions online and information for the benefits under your plan at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 appointments to finally have stuff delivered and installed. Absolutely pathetic
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Daniel! I know that if this happened to me, I would also be reaching out for support. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got an absolutely no benefit from this no discounts on my purchases. No better service than anyone else walking in the store.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Didn't give me 60 day returns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two items I bought while I've had the membership have not come with 60 day returns which is the entire reason I bought it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Alex! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to our Return & Exchange policy. Please note that most items have the extended 60-day period for members, but there are some notable exceptions. We would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Never Use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it because I had to return something over 14 days after purchase. I don't shop a lot and it is not worth it for me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Kate. A 60-day Return & Exchange window is just one of the benefits of being a My Best Buy Plus™ membership. Other benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Will never ever get a membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will never and my friends will never buy from Best Buy waited alllll day for my new tv and never showed and they only called after I called 7pm at night . Customer service it bad vary bad good by for ever
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Bobwhite,
Thank you for taking the time to share your feedback. I truly empathize with your frustration regarding the delay in the delivery of your new TV. This is not the kind of experience we want for our customers, and it's concerning to hear that you had to wait all day without any updates.
I would love the opportunity to learn more about your situation and see how we can assist you further. Please connect with us by sending a private message on one of our social media platforms. In your message, kindly include your full name, phone number, and email, and mention that this is regarding your My Best Buy review. Our support team is here to help.
You can reach us on Facebook at http://facebook.com/BestBuy, on Twitter/X at http://twitter.com/BestBuySupport, or on Instagram at http://instagram.com/Bestbuy.
I look forward to hearing from you soon.
Best regards,
Trust is the basis of dealing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The employee at your Ford Street branch made me believe he had made an offer, then later denied what he had told me about the offer...so I no longer have confidence in your employees...unfortunately.
No, I would not recommend this to a friendJust additional sales, no worthwhile features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership deals are fine, but there's no additional purchase protection or added service that would make this remotely worth the annual fee. You can easily find great deals elsewhere or track sales.
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cost versus return is just not there. The pricing is the same as online retailers. If you already have an online membership with the big company then it just doesn't make sense to join with Best Buy.
No, I would not recommend this to a friendWhat’s the point??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy employee made it sound like a get a year free if I spend over $500 which I did but you only get something if you already have a membership. Yet to see this membership do anything for me.
No, I would not recommend this to a friendWorst Best Buy store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store sucks I feel like when you ask a question they only give you a vague answer they’re not sure about the product. And don’t help you when you’re trying to to buy something.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Why have it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no need that I can see to keep it, I was very forced into buying it by aggressive sales reps pushing their numbers, the only reason I submitted was because the discount on the purchase I was making was making it a wash to get it for the year.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. We appreciate you posting about your experience, and would like to follow up on the interaction you had. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
another bad move for a dying best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.basically the same as the previously free membership package. honestly it is less of a deal. Since the discontinuation of the free platinum package, i have greatly reduced my shopping at best buy. I will be cancelling this membership. Not worth the money or hastle.
No, I would not recommend this to a friendWaste of time...I can't recommend it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up for a membership over a year ago and haven't used it. Waste of time and money. I prefer to use Amazon.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the various benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Membership value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't seen any real savings at this point in having it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Plus offers many benefits and you can find out more about the benefits at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
service to bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not receive any email or text asking if I wanted to continue. and best buy automatically renewed and deducted the membership fee.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Thi! I can fully understand the desire to be aware of any annually renewing charge. Note, all of our memberships renew on an annual basis, which is explained and agreed upon at the time of signing up. Your My Best Buy Plus™ membership benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
I never used membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know I got the membership for free never used at,
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t display the membership in my bestbuy account, terrible I am being charged for this and there is no way for me to cancel
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, ThomasD! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be able to access your membership, and to be aware of the benefits. Typically, the email address provided at sign up will be the one that your account is linked to. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support your account, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would be happy to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
unwanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was forced to buy it after the fact in order to get the 60 day return policy. this is because a best buy employee lied to me and told me i got 30 days with the basic membership. i wish i could get a refund. if you remember best buy when it was great, you feel my pain.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thanks for your review. It's unfortunate that you're having difficulty managing your membership. You are able to manage your membership online through your account, in store or over the phone. I hope you're able to take full advantage of all that the membership has to offer, such as: free standard and two day shipping, extended return period, exclusive sales, products and prices. The My Best Buy Total Membership offers even more. You may view the benefits here, www.BestBuy.com/totaltech . If you have questions, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us .