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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42074 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1899 Showing 37,961-37,980 of 42,065 reviews
  • Rated 1 out of 5 stars

    Another money grab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No value added. I don’t understand what the purpose is other than to grab extra money. Discounts are never on what I need

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I go in there is no one who helps you. If u need anything u have to search for someone to help and normally they have to find another person because that’s not there department. So I avoid going as much as possible to Best Buy also really no great deals anymore.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Whitney! We hate to hear you did not have the best experiences in-store. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    Waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t really done anything to rate. May cancel it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it for me !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied at all. Bad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad customer service. Not satisfied at all. Won be shopping anymore at best buy

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey, there! Thank you for sharing your experience with us here. Can you contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to help! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a waste of money. Aka cash grab. The membership doesn’t even let you have early access to hard to find items and you constantly get spammed with worthless deals.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Don’t bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No value addded by purchasing membership Would have been better to pay full price as the cost of members exceeds savings

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BrokeBye!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete waist of money bought a refurbished I phone that claimed to have a new battery only to have to get it replaced .

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Hosed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was strong-armed into the account I didn't want. Sad day at Best Buy where I paid cash, then was billed on the credit card I didn't want. Yep, paid twice. It was super busy that day, and I was rushed so hard, I negleted to get a reciept. Yes I paid twice because I was stupid.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership needs to offer better deals and incentives for members.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Is it worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    short of an extended return policy not sure I feel the value for money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Requested refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste money -E don't understand why you need to spend money for this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely pointless to buy this, i spent the money and did not get my money back out of it. Not worth the price

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, pheonix1234! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. If you require support, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    did not want it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot to cancel, so got charged.I don't use this at all. The nearest store is 45 minutes away. I don't go.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Gwen! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to navigate. Not enough nor good offers. Needs to be updated so that the consumer sees more deals on the items that they are actually interested in. Make the promotions last longer (like the $50 dollar promotion offered for every $500 spent back in September 2023.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No buena

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like a waste of money, don’t see any great sales or sales prices, rarely see an item with membership price, even with shipping, learn from harbor freight. With amazon at least I get fast shipping or even movies, what do I get from u?

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WORST SERVICE!!! Dont show up when they say!!!! They promise they dont deliver. Thats all.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having problems with a missed delivery can be difficult. Please reach out to any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Don’t bother.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I solely bought this subscription based upon the Everyday Offer of B2G1 on Nintendo Switch games… but after a short amount of time, Best Buy removed that offer and it felt like the old “bait-n-switch” tactic. Needless to say I won’t be renewing the subscription.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I was lied into getting membership. Be careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I’d get a $50 giftcard just for purchasing the annual membership. I was lied to just so a bestbuy employee can get their sale for the day (Best Buy #109 Los Angeles). This is just bad business. I don’t recommend *hope I’m still eligible for the $400 giftcard for leaving this review.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there! We never want our customers to have this kind of experience, and I understand your concern with not receiving a credit you were informed about. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    We'll never purchase from Best Buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'll never purchase from Best Buy again. Fore sure.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We are sorry to hear that you may have had a bad experience with a product, or service at Best Buy. Please reach out for support on any of our social media profiles below for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech