Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Membership used to be free and tier based on spend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The benefits don’t justify the cost. It also auto renewed without warning so I cancelled it and will not be renewing again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Eric! Thank you for sharing your experience with your My Best Buy Plus membership. We understand your concern regarding the My Best Buy Plus membership being renewed without your knowledge. Our standard signup process for My Best Buy Plus requires your acknowledgment of the terms and conditions, including auto-renewal and input, including a signature on the pin pad and a phone number. Please know that you can cancel your My Best Buy Plus™ membership whenever you wish. For more information on your My Best Buy Plus membership, please visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285. For more personalized support, please reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport, and mention that you're following up on your My Best Buy Plus review. Thank you!
MEMBERSHIP CANCELLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I DO NOT have a Membership any longer! It was cancelled 10/28/24 Member ID: 3489004286 Remove me from email list!!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Mary! Thank you for your review of your My Best Buy Plus membership. We're sorry to hear that you're no longer a member. To stop receiving future notifications, please select unsubscribe at the bottom of the email you received. If you need additional support, please feel free to reach out to us at (888) BEST-BUY or (888) 237-8289. Thanks!
Best Buy Sucks - Don't Buy This
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What is this? Did you charge me!? I was never told that there is a charge for this. What do I even get!? I hate Best Buy
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, KingsleyA! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There used to be value in this. I used to earn points towards merchandise and get early access. Now… what even is this?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Joel! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I joined because it was getting 10% off collectibles and after a couple of months they abruptly ended it with no warning. If this discount was brought back and if they gave exclusive drops to plus members it would be worth it. As of now I don't see any value from this membership and will not renew.
No, I would not recommend this to a friendNot a value add
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont really see what the benefits are. I recently purchased a large appliance that was a floor model at a store only to be told 2 days later that they cant find the item. I was at the store and examined the item before I bought it. What did this membership do? Nothing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Ricky! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Regarding your recent appliance purchase, you can call the phone number shared here, or we encourage you to contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love to learn more and assist.
Poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was out did not do what customer wanted said it would be extra i already paid for membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Brandsmart fails
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a tv from best buy that evidently didn't exist. Do not trust these people. In sourh fl go to brandsmart.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Eugene! Thank you for taking time out of your day to leave a review of your My Best Buy Plus™ membership. We are sad to hear that your appliance purchase did not arrive. We would be happy to document your experience and assist in way possible. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
I'd prefer a discount based on being a loyal shopp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, exclusive discounts, better return policies etc. Bad... you pay for it. I'd prefer a loyalty based discount program like grocery stores have. May be worth it for some. But, I've had too many bad experiences shopping best buy, to be a regular enough customer to benefit.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
i don't know what this is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was added at the last moment before purchase, and i did not know i was paying for it. i still don't know what it is, what it means, or what it does. am i paying for this? what am i getting back?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Greetings, DanH! We are disappointed to hear that you were not provided details regarding the benefits of the My Best Buy Plus™ and My Best Buy Total™ memberships to make an informed decision to choose what works best for you. Please know that this information can be found https://www.bestbuy.com/memberships. You can also get support by calling (888) BEST-BUY or (888) 237-8289 for more information. If you'd like our team to look at the specifics of your membership and the products associated with it, connect with us via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention that it is in Response to your "My Best Buy Review".
noneed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they do not allow me to recover a possible password or to creat a new account
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! It's concerning to hear you weren't able to get support. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience further or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more about your experience and provide any assistance you need now.
So far eh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid memeberships arent my thing but the 15 percent off game cards is cool
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your review with us. We are happy to hear that you have been able to enjoy those savings on your game cards. There are many other perks, such as free 2-day shipping and members-only promotions. Please be sure to check out www.bestbuy.com/memberships for the most current offerings.
Would do neg star if an option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sold with the idea they would price match weeks later during the holiday deals. However the time frame ended prior. Pointless, ended up paying extra for a plus account we will not use.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Ripoff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute ripoff. They straight up lie to you about the benefits. I was told I'd get priority for hard to get items, but I sure didn't.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. While members gain many benefits such as access to exclusive sales, events, free 2-day shipping, and an extended 60-day return window on most products, high demand item priority is not a benefit of the membership, as those items are available to all customers. For more information on all the benefits of the membership, please visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling (888) BEST-BUY or (888) 237-8289 or by managing subscriptions on your BestBuy.com account if you would like. For further support, we encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
No Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have found it quite useless. Staff was unable to provide any benefits on recent appliance purchases, and I went elsewhere.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, Robert! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
The free money is bs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson said i got a free $200 credit if i bought this. He said it will credit in a few weeks. He didnt say i had 30 days to spend it. So i went in 3 months later and all the money was gone.only actually had the money for like 2 weeks
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Kenny! We appreciate you posting about your experience, although this is far from what we expect for our customers. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more about this credit situation and assist!
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it never knew I had it I guess they signed me up without me knowing bc I said no to it and I was charged $50
No, I would not recommend this to a friendcounty fair-like experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's like going to the county fair and thinking you're going to win the giant panda and leaving with a three inch key chain. too many "exceptions" for discounted products make this membership basically useless. high end items are typically excluded from the discounts.
No, I would not recommend this to a friendNot really worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a good membership to have, not a whole lot of perks to it. Since i purchased the membership i haven’t had an item worth buying with it. I find it equal to just having a Best Buy account.
No, I would not recommend this to a friendUnsubscribe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would be great if I could cancel it and unsubscribe.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. We are glad to assist you with this information as you can readily cancel this in your account tab on our Best Buy website. https://bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285