Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42074 reviews
(42,074 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 2 out of 5 stars
So far eh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid memeberships arent my thing but the 15 percent off game cards is cool
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your review with us. We are happy to hear that you have been able to enjoy those savings on your game cards. There are many other perks, such as free 2-day shipping and members-only promotions. Please be sure to check out www.bestbuy.com/memberships for the most current offerings.
Rated 1 out of 5 stars
Would do neg star if an option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sold with the idea they would price match weeks later during the holiday deals. However the time frame ended prior. Pointless, ended up paying extra for a plus account we will not use.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 1 out of 5 stars
Ripoff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute ripoff. They straight up lie to you about the benefits. I was told I'd get priority for hard to get items, but I sure didn't.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. While members gain many benefits such as access to exclusive sales, events, free 2-day shipping, and an extended 60-day return window on most products, high demand item priority is not a benefit of the membership, as those items are available to all customers. For more information on all the benefits of the membership, please visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling (888) BEST-BUY or (888) 237-8289 or by managing subscriptions on your BestBuy.com account if you would like. For further support, we encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
No Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have found it quite useless. Staff was unable to provide any benefits on recent appliance purchases, and I went elsewhere.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, Robert! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
The free money is bs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson said i got a free $200 credit if i bought this. He said it will credit in a few weeks. He didnt say i had 30 days to spend it. So i went in 3 months later and all the money was gone.only actually had the money for like 2 weeks
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Kenny! We appreciate you posting about your experience, although this is far from what we expect for our customers. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more about this credit situation and assist!
Rated 1 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it never knew I had it I guess they signed me up without me knowing bc I said no to it and I was charged $50
No, I would not recommend this to a friendRated 1 out of 5 stars
county fair-like experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's like going to the county fair and thinking you're going to win the giant panda and leaving with a three inch key chain. too many "exceptions" for discounted products make this membership basically useless. high end items are typically excluded from the discounts.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not really worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a good membership to have, not a whole lot of perks to it. Since i purchased the membership i haven’t had an item worth buying with it. I find it equal to just having a Best Buy account.
No, I would not recommend this to a friendRated 2 out of 5 stars
Unsubscribe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would be great if I could cancel it and unsubscribe.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. We are glad to assist you with this information as you can readily cancel this in your account tab on our Best Buy website. https://bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Rated 1 out of 5 stars
Not sure what I am paying for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Supposedly I get cheaper prices on thousands of products as a plus member, but so far not so much. Feeling like I'm not sure that this membership is worth it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Rated 1 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really just an added cost. To cancel it you have to call and wait and wait until you finally get a person who will help
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking time to leave your review, although we are sad to hear that you need to cancel your My Best Buy Plus™ membership. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also reach us on our social media on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Waste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I e been waiting for 6 weeks to get my TV delivered and installed. Sorry I joined as I will never shop Best Buy Again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that there was an unexpected delay on the delivery of your television. Your My Best Buy Plus™ does provide you with free standard and 2-day shipping. In cases of appliances or televisions, these deliveries may need to be scheduled. We would be happy to review this situation in depth with you. Please feel free to contact us by sending a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Rated 1 out of 5 stars
Members don’t get Preferential Treatment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy shipped my surround sound system to the wrong location and now they’re telling me it’s on back order. I had to talk to 3 different people to finally get a supervisor to replace my order. I am still waiting for my system after placing the order 23 days ago. Pretty sorry service!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to say this membership didn't benefit me. Didn't feel like i got the deals as promised. The whole year i think i saved 10 dollars. Won't for me and deals won't there enough
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Jamie! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are purchasing this for an extended warranty that a sales associate told you was included, dont do it. It is incorrect information.
This review is from My Best Buy Plus™ Yearly Membership
No, I would not recommend this to a friendRated 1 out of 5 stars
It’s terrible!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s terrible!! I’ve been trying to cancel my membership, but they continue to take money out of my bank account.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
Never used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it bc found better deals elsewhere. I like Best Buy as a company but I find better options elsewhere.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, JeffT! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. There are some useful benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 2 out of 5 stars
Haven’t used it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet. Can find most things cheaper on Amazon.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
not worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is totally useless. went in to see what kind of benefits it offers and it basically nothing
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 2 out of 5 stars
Not sure of benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought because of return policy but not well explained by team members.
No, I would not recommend this to a friend
